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Ms05 - Member Service Representative

3 months ago

North Battleford, Canada CAA Saskatchewan Full time

**Member Services Representative - North Battleford**
- Want to work for one of Canada’s most trusted brands?_
- CAA Saskatchewan wants you_

Our CAA North Battleford store is seeking enthusiastic Member Services Representatives to provide a world-class experience to our members.

These roles are being hired as a full-time permanent position and will report to the Office Supervisor. A comprehensive benefits package is included with this position.

CAA Saskatchewan encourages it's employees to seek additional certifications, such as pursuing a Level 1 Insurance License and/or Auto/Travel License. Our Educational Assistance Program is here to help you reach those goals and grow with the company Ask us about the program in your interview

Key Job Responsibilities:

- Promoting, selling, renewing, and upgrading CAA memberships.
- Assessing members needs to determine the best possible solution through the sale, service or referral of appropriate CAA products, services, and memberships.
- Providing SGI issuing from renewals to permits.
- Promoting and selling of auto extension insurance coverage.
- Offering members auto travel services which include tour books, trip routings, maps, and insurance, along with other ancillary products and services as required.
- Promoting and selling travel insurance.

Experience & Requirements:

- A minimum of one year delivering professional customer service.
- Experience with SGI motor license issuing is highly preferred.
- Experience handling cash and cashing out.
- Self-confidence and being open to acquiring new skills and knowledge.
- Attention to detail.
- Restricted Auto and Travel Licenses preferred.
- Excellent verbal and written communication skills.
- Intermediate computer knowledge, including the internet and Microsoft Office products.

Hours of work for this position are five days per week, 9:00 am to 5:30 pm, according to business requirements.

**Salary**: $17.00-$22.99 per hour

Expected hours: 36.25 per week

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Tuition reimbursement
- Vision care

Supplemental pay types:

- Commission pay

**Experience**:

- Customer service: 1 year (required)
- SGI Motor Licensing Sales (professional capacity): 1 year (preferred)

Work Location: In person

Application deadline: 2024-02-12