Reception Visitor Engagement

2 weeks ago

Sarnia, Canada County of Lambton Full time

Company Biography
The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.
Position Overview
Under the functional direction of the Senior Gallery Clerk, the Reception/Visitor Engagement position plays a key role in overall visitor experience. They are responsible to create a welcoming and hospitable environment for visitors. This position plays a key role in the overall security of the gallery through the monitoring of the gallery security system.

**Responsibilities**:
**Visitor Experience and Information**:

- Provides up to date information to the public on exhibitions, activities, special events and programs
- Monitors gallery security camera screen and notifies appropriate staff and/or Security Company, police, fire department of any issues
- Ensures all printed material is up to date and appropriately displayed throughout the gallery

**Clerical Support**:

- Answers telephone and handles in-person inquiries at the reception desk
- Gathers visitor statistics; general typing and keyboarding as required
- Takes registration for art classes, bus trips and other programs
- General office support as required including but not limited to: filing, processing gallery memberships, preparation of mailings
- Assists with Gallery opening and closing as required
- Keeps current on all County and Departmental policies and procedures

**Financial Support**:

- Receives payment for art classes and programs and issues general receipts
- Balances the cash register at the end of each day

**General**:

- Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed
- Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis

These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements

**Direct Supervision**: None

**Indirect Supervision**: None

**Functional Authority**: None

**Qualifications**:
**Minimum Formal Education**:

- Secondary school diploma

**Experience**:

- 3 to 6 months relevant experience.
- Demonstrated oral, written, presentation and reporting communication skills and capacities.
- Knowledge about Canadian art history and a demonstrated interest in staying up to date on artistic practices.
- Must be comfortable discussing art (contemporary & historical) with the general public.
- Proven ability with Microsoft Office Suite.
- Proven ability to remain current on all job related technologies and best practices.

A valid Ontario driver's license and use of a vehicle.

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