Customer Service Administrator

2 months ago


Fredericton, Canada Hotchkiss Home Furnishings Full time

Do you want a great customer service and admin job where you don’t have to work evenings and have Sundays off? Talk about work/life balance

Do you have a passion for helping people, solving problems and being the go-to person?

We’re Hotchkiss Home Furnishings, a successful family owned and operated local business and we are now growing our established team with a customer service rock star We love our customers and we need someone to help them find solutions.
- **What we need from you**:_
- Customer service experience (a little is good, a lot is better)
- A positive attitude and love of learning new things.
- Energy to move around all day and work with our amazing customers :)
- To be service minded and want to help people
- Be organized and able to stay on task while being flexible in a fast paced environment.
- Ability to keep and organize files.
- Ability to have a cool head in all situations.
- Fantastic communication and phone skills.
- Ability to solve problems using our policies and procedures as a guide.
- Great computer skills, Google business suite, Microsoft Office, social media platforms, general troubleshooting.
- Service mind set.
- A great sense of humor.
- **What you’ll get from us**:_
- Earn between $16 and $18 an hour.
- Employee discount on great furniture and mattresses
- Guaranteed Full time hours.
- Bonuses and Incentives.
- Health Benefits available.
- All the training you will need.
- The opportunity to grow with us into leadership roles (We only promote from within)

**A little bit about us**:
Hotchkiss Home Furnishings has been in Fredericton for 13 years this September

Our purpose is to make the world more comfortable one piece of furniture at a time

We have a second New Brunswick location in Grand Falls and also an online store.

There are lots of opportunities for us to keep growing and to do that we need amazing people like you

It’s funny but our success comes from treating people like family, being friendly and knowledgeable. We are told over and over again how much fun it is to shop at Hotchkiss and how much people love the overall experience.

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Fredericton, NB E3B 3B9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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