Customer Service Representative

5 months ago

Fredericton, Canada Xplore Inc. Full time

**Position Overview**:**

Do you have a passion for providing excellent customer service? Want to work for a company who believes in putting the customer at the heart of everything they do? Then join Xplore’s team of Customer Service Representatives in our Fredericton, NB office. Xplore offers a high energy, fast-paced work environment where employee opinions and feedback are valued.

Xplore offers a high energy, fast-paced work environment where employee opinions and feedback are valued.

We offer:

- $3.00/hour Bilingual Premium (French/English)
- Bonus incentive opportunities up to $2,800 annually
- Excellent company benefits including health and dental
- Matched participation in group RRSP
- Strong focus on internal promotion, career path development and training
- Opportunities to work from home after six months tenure

**Key responsibilities include**:

- Providing an excellent customer experience by responding to customer calls in a courteous, knowledgeable and professional manner
- Listening to customers and probing as appropriate to discover needs while fulfilling customer expectations in a way that also complies with policies, practices and procedures
- Providing general account, billing and technical support to our customers
- Processing service orders
- Maintaining accuracy of customer databases
- Assisting with reporting and administration
- Maintaining service levels and achieving business and performance goals and objectives
- Completion of post-secondary education in a related field (or equivalent level of experience)
- Knowledge of approaches, tools and techniques for anticipating, recognizing and resolving technical issues
- Previous customer service experience is an asset
- Strong computer and troubleshooting skills with the ability to analyze and solve problems
- Solid working knowledge of the Microsoft Operating Systems; experience with MAC and/or Linux is an asset
- Strong communication skills, verbal and written, with the ability to communicate effectively with customers in technical and non-technical terms
- Self-motivated and driven with good time management and organizational skills
- Ability to follow guidelines and strong attention to detail
- Ability to prioritize and multi-task while adapting in a fast-paced work environment
- Bilingualism is an asset (French/English)

XploreJobs
**Condition of employment**:
Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

**Company Overview**:
Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

  • Customer Service Representative

    4 weeks ago

    Fredericton, New Brunswick, Canada Circle K Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and safe store environment.Key Responsibilities:Provide exceptional...

  • Customer Service Representative

    6 days ago

    Fredericton, New Brunswick, Canada Canada Inc. Full time

    Job TitleCustomer Service RepresentativeAbout UsAt Canada Inc., we are committed to providing exceptional customer service to our clients. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.Job DescriptionWe are seeking a highly organized and detail-oriented individual to join...

  • Customer Service Representative

    1 month ago

    Fredericton, New Brunswick, Canada beBee Professionals Full time $25,000 - $35,000

    Job Description:beBee Professionals in Fredericton is seeking a highly motivated Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases...

  • Customer Service Representative

    1 month ago

    Fredericton, New Brunswick, Canada Berni Williams Insurance and Financial Services Inc. Full time

    Customer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? We're seeking a highly motivated and customer-focused individual to join our Desjardins Agent team as a Customer Service Representative.Key Responsibilities:Develop and maintain strong relationships with customers to understand their needs...

  • Customer Service Representative

    5 months ago

    Fredericton, Canada Circle K Full time

    **Store 6002011**: 95 Main Street, Fredericton, New Brunswick E3A 1C2 Customer Service Representative **As a Customer Service Representative, you will enjoy**: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee discount Scholarship program Years of service Recognition...

  • Customer Service Representative

    5 months ago

    Fredericton, Canada Circle K Full time

    Store 6002538: 623 Union Street, Fredericton, New Brunswick E3A 3N6 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    5 months ago

    Fredericton, Canada Circle K Full time

    Store 6002011: 95 Main Street, Fredericton, New Brunswick E3A 1C2 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...

  • Customer Service Representative

    1 month ago

    Fredericton, New Brunswick, Canada SinglePoint Group International Full time

    Job Title: Inbound Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Inbound Customer Service Representative to join our team at SinglePoint Group International. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication...

  • Customer Service Representative

    4 weeks ago

    Fredericton, New Brunswick, Canada Adecco Canada Full time

    Customer Service Representative Job DescriptionAdecco Canada is seeking a dedicated and customer-oriented Customer Service Representative to join our team in Fredericton, NB. This role involves investigating customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction.Key Responsibilities:Investigate customer...

  • Customer Service Representative

    2 months ago

    Fredericton, Canada Berni Williams Insurance and Financial Services Inc. Full time

    Customer Service Representative- Desjardins Agent Team MemberLocation: Fredericton Type: Full Time Position Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Agent may be the career for you!Responsibilities:Develop leads, schedule appointments, identify...

  • Customer Service Representative

    1 month ago

    Fredericton, New Brunswick, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to work at our food counter in Fredericton. The ideal candidate will have previous experience in food service or customer service and be able to work well under pressure in a fast-paced environment.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer...

  • Customer Service Representative

    2 weeks ago

    Fredericton, New Brunswick, Canada Purolator Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Representative. In this role, you will be responsible for delivering exceptional customer service and providing a positive experience for our customers.Key ResponsibilitiesServing customers in a professional and courteous mannerHandling customer...

  • Customer Service Representative

    4 weeks ago

    Fredericton, New Brunswick, Canada IO Solutions Contact Center Full time

    Customer Service Representative - EnglishWe are seeking a highly skilled and customer-focused English-speaking Customer Service Representative to join our team at IO Solutions Contact Center.Key Responsibilities:Provide exceptional customer service to clients via phone, ensuring a positive and personalized experience.Advise and offer solutions tailored to...

  • Customer Service Representative

    6 months ago

    Fredericton, Canada Spicy Boys Full time

    Job Description: Customer Service Representative **Responsibilities**: - Provide exceptional customer service by addressing inquiries and resolving customer issues promptly and professionally - Handle customers and provide accurate information and assistance - Maintain customer records by updating account information and documenting interactions - Process...

  • Customer Service Representative

    3 weeks ago

    Fredericton, Canada Lifemark Full time

    Customer Service Representative  -  Lifemark Physiotherapy Fredericton Northside, NB Status:  Permanent full-time Location:  197 Main St, Fredericton, NB Schedule: Monday to Friday Our Customer Service Representatives are an important part of our team who provide outstanding administrative support to patients, co-workers and stakeholders, in...

  • Customer Service Representative

    4 weeks ago

    Fredericton, New Brunswick, Canada Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Fredericton, New Brunswick, Canada Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Fredericton, New Brunswick, Canada Purolator Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and working closely with our logistics team to ensure seamless delivery of our services.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 weeks ago

    Fredericton, New Brunswick, Canada Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent...

  • Customer Service Representative

    4 weeks ago

    Fredericton, New Brunswick, Canada Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent...