Case Manager, Voluntary Trustee Program

2 weeks ago

Toronto, Canada Agincourt Community Services Association Full time

**Job Title**: Voluntary Trustee Case Manager

Contract full time position (35 hours per week)

**Contract Start date**: ASAP

**(Leave Replacement with possibility of extension)**

**Reports to**: Manager, Homelessness Prevention Services

**DEADLINE TO APPLY**:May 31, 2024**

**Background**

ACSA is a nonprofit, multi service agency addressing needs and empowering children, youth, newcomers, homeless, and otherwise underserved communities. Our core programs include housing and outreach programs, food security programs, newcomer services, youth outreach and therapy programs, child and family programs, early years’ programs, computer access programs, and community engagement.

**Summary of Job Functions**

This project is part of an Initiative to help individuals and households exiting homelessness and/or at imminent risk of eviction to stabilize in safe, permanent housing and maintain financial independence in the community. The Voluntary Trustee will provide direct case management supports to 20 individuals referred by the City of Toronto through the Coordinated Access Program. This role will work within a housing-first, client-centered and harm reduction approach, working collaboratively with other service providers in client’s circle of care to identify and achieve clients’ self-determined goals. The Voluntary Trustee will assist clients to create plans that will help prevent future eviction and homelessness through housing assessment, stabilization, goal planning, and linkages to community services.

**Duties include**:

- Conduct intake and assessment interviews with clients referred through Coordinated Access
- Work with clients to identify and achieve self-directed goals
- Provide clients with financial-based case management including but not limited to budgeting, housing retention supports and financial literacy counselling
- Monitor housing issues (rent payment, health and safety, housing standards), and liaise with landlords as required
- Provide Voluntary Trusteeship and financial literacy through one-on-one counseling and case management for program participants which may include appropriate benefits entitlements from Ontario Works, Ontario Disability Support Program, CPP, and other income programs
- Work collaboratively with follow-up case managers to ensure clients are connected to appropriate resources in the community
- Develop program materials, accounting practices and financial tools in collaboration with Program Manager and Finance staff
- Provide advocacy and mediation for housing retention at Landlord and Tenant Board hearings
- Support client engagement initiatives within the agency including the volunteer program
- Intervene and de-escalate crisis situations
- Participate in active team case management meetings
- Maintain accurate case management records
- Complete reporting as required by funders and Agency
- Demonstrate a strong commitment to quality care and service based on ACSA’s mission and values

**Qualifications**:

- Bachelor’s Degree or Diploma in Social Services or combined equivalent of education and experience
- Background in Accounting, Business or Finance would be an asset
- Experience with preparing basic accounting entries including recording of cheques, deposits and reconciling bank accounts
- Experience preparing budgets and managing individual’s finances
- Experience supporting individuals who have experienced homelessness and/or mental health and addictions
- Proficient with MS office
- Familiarity with Pirouette would be an asset
- Excellent written and oral communication skills
- Skilled in assessment, crisis intervention and prevention, conflict resolution and negotiation skills
- A valid Ontario class “G” Driver’s License and a vehicle is required for this position

**Attention**: Tina Ismail

**No phone calls please.**

ACSA is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff including, but not limited to, women, visible minorities, Aboriginal peoples, persons with disabilities, and/or persons of any sexual orientation, gender identity, and gender expression.

We thank all applicants for their interest in the position. However, only shortlisted applicants will be contacted for an interview.

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-05-31

  • Trustee Case Manager

    1 month ago

    Toronto, Canada The Neighbourhood Group Full time

    The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House JOB OPPORTUNITY Job# TNG2024- 30 POSITION TITLE: Trustee Case Manager DEPARTMENT: Urban Health and Homelessness Services STATUS: Contract Full-Time, non-bargaining unit HRS / WEEK:...

  • Trustee Case Manager

    1 month ago

    Toronto, Canada The Neighbourhood Group Full time

    **The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House** JOB OPPORTUNITY Job# TNG2024- 30 POSITION TITLE: Trustee Case Manager DEPARTMENT: Urban Health and Homelessness Services STATUS: Contract Full-Time, non-bargaining unit HRS /...

  • Case Worker

    5 days ago

    Toronto, Canada Reconnect Community Health Services Full time

    **Positions Available**: 2 **Position Type**: Full-Time Permanent and Contract **Location**: Toronto, ON **Hours of Work**: 35 hours per week **Salary bracket**:$47,975.20 - $56,256.20 **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits. Reconnect is a thriving, not-for-profit health care...

  • Case Worker

    1 month ago

    Toronto, Canada Reconnect Community Health Services Full time

    **Positions Available**: 1 **Position Type**: Full-Time Permanent **Location**: Toronto, ON **Hours of Work**: 35 hours per week **Annual Rate**:$47,975.20 - $56,256.20 **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits. Reconnect is a thriving, not-for-profit health care provider in the west...

  • Case Management Officer

    4 weeks ago

    Toronto, Canada Ministry of Children, Community and Social Services Full time

    **About us**: The Family Responsibility Office (“FRO”) effectively and compassionately guides payors, recipients, and partners through the family support process to ensure that families receive the funds to which they are entitled. The Case Triage and Resolution Branch is responsible for successfully onboarding clients by establishing a positive and...

  • Program Manager

    1 month ago

    Toronto, Canada Madison Community Services Full time

    **MADISON COMMUNITY SERVICES** **POSITION TITLE **:Program Manager, Mental Health Case Management Programs **REPORTS TO **:Senior Manager, Mental Health Case Management Programs Madison Community Services (Madison) is a non-profit agency that provides case management, supportive housing, and other support services through advocacy and education to...

  • Licensed Insolvency Trustee

    10 hours ago

    Toronto, Canada Farber Debt Solutions Full time

    Company InformationOne of Canada's oldest and most respected debt solution providers. We help people and businesses get out of debt and start rebuilding their lives and businesses again. Established in 1979, Farber has over 200 employees in over 94 offices across Eastern and Western Canada, having helped over 100,000 Canadians get out of debt and solve their...

  • Service Associate, Voluntary Corporate Actions

    4 weeks ago

    Toronto, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As a Voluntary Corporate Actions Service Associate under Canadian Wealth Management Operations, you will be responsible for reviewing and creating announcements for various corporate events for internal lines of business, including the vetting of primary and secondary external sources to ensure accuracy of all...

  • Licensed Insolvency Trustee

    22 hours ago

    Toronto, Canada Farber Full time

    Company InformationOne of Canada's oldest and most respected debt solution providers. We help people and businesses get out of debt and start rebuilding their lives and businesses again. Established in 1979, Farber has over 200 employees in over 70 offices across Eastern and Western Canada, having helped over 100,000 Canadians get out of debt and solve their...

  • Case Manager

    4 weeks ago

    Toronto, Canada Covenant House Toronto Full time

    **Shelter Case Manager** **Clinical Services** **Day Shift + 1 Weekend per Month** **Full Time onsite, Downtown Toronto** **Level 8** **Purpose of Position**: The Case Manager, Residential Programs, is responsible for developing and overseeing case management for youth assigned to their case management team, and for providing case management leadership...

  • Service Associate, Voluntary Corporate Actions

    3 weeks ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a Voluntary Corporate Actions Service Associate under Canadian Wealth Management Operations, you will be responsible for reviewing and creating announcements for various corporate events for internal lines of business, including the vetting of primary and secondary external sources to ensure accuracy of...

  • Case Manager

    3 days ago

    Toronto, Canada Canadian Mental Health Association Toronto Branch Full time

    **Transitional **Case Manager** **Transitional Rehabilitation Housing Program 1 (TRHP 1) - Full Time Permanent**: **The Role and Opportunity**: The Canadian Mental Health Association is looking for a **Transitional **Case Manager** for our **Transitional Rehabilitation Housing Program 1 (TRHP 1)**. This position is a result of an initiative designed to...

  • Case Manager, Mental Health #031)

    1 month ago

    Toronto, Canada Cota Full time

    **EXTERNAL JOB POSTING #031** **Posted: 02 March 2023 - 16 March 2023** **Case Manager, Mental Health** **FOCUS Team** **Integrated Service Coordination Team (ISCT)** **One (1) Bargaining Unit,** **Permanent, Full-Time Position** **About Cota** Cota is an accredited, not-for-profit, community-based organization that has been supporting adults with...

  • Case Manager

    1 month ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:April 26th, 2023 **LOCATION**:Toronto, ON - ICM Program **COMPENSATION**:$52,535 - $63,260 Annually Prorated **CONTRACT DURATION**: 8 Months - Ending December 31st, 2023. - **3 Full Time Contracts Available**_ LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as...

  • Manager, Case Management

    4 days ago

    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case...

  • Case Manager

    1 month ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:February 29, 2024 **LOCATION**:Toronto, ON - MATCH - Beyond Housing Program **COMPENSATION**:$54,853 - $65,578 Annually Prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and...

  • Admissions and Case Manager, Secure Treatment Program

    2 weeks ago

    Toronto, Canada Youthdale Treatment Centres Full time

    JOB OPPORTUNITY - Admissions and Case Manager, Secure Treatment Program - Full-Time Permanent  Position Summary  The Admissions and Case Manager will ensure that Youthdale values are reflected in the ongoing triage of services to identified need, transition, and continued recovery of the children,

  • Case Manager

    1 month ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:April 26th, 2023 **LOCATION**:Toronto, ON - CATCH (Coordinated Access to Care for the Homeless) **COMPENSATION**:$52,535 - $63,260 Annually Prorated **CONTRACT DURATION**: 8 Months - Ending December 31st, 2023. LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as...

  • Case Manager

    1 month ago

    Toronto, Canada Liberal Member of Parliament Constituency Office Full time

    The casework manager must have a unique set of skills needed to effectively perform this role. This position demands strong analytical and organizational skills that are needed to utilize the significant resources at their disposal to resolve matters brought forward by constituents. The casework manager will be responsible for organizing and leading case...

  • Case Manager

    2 weeks ago

    Toronto, ON, Canada Kaizen Lab Inc. Full time

    Shelter Case Manager Clinical Services Day Shift + 1 Day in the Weekend per 5 weeks Full Time onsite, Downtown Toronto Level 8 Purpose of Position: The Case Manager, Residential Programs, is responsible for developing and overseeing case management for youth assigned to their case management team, and for providing case management leadership and...