Associate Clinical Representative

6 months ago

Toronto, Canada Stryker Corporation Full time

**Why join Stryker?**:
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

**Know someone at Stryker?**:
**Who we want**:

- **Self-directed imitators. **People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- ** Dedicated achievers. **People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- ** Teammates. **Partners who listen to ideas, share thoughts and work together to move the business forward.
- ** Mission-driven salespeople. **Fiercely intense representatives with an unparalleled work ethic and drive to live out their purpose of changing people’s lives and making healthcare better.

**What you will do**:
As an Associate Clinical Representative, you will work directly with Senior sales representative for Spine, CMF and Enabling Technology to coordinate daily surgical case volume coverage, instrumentation needs and after-hour call support for end users. Associate Clinical Representative will assist with in-servicing, product demonstration and surgery support for all Spine, CMF and Enabling Technology products being utilized within their territory. This will include handling of all customer questions and requests as and providing detailed information on the technical features and proper use of Stryker instruments and implants. This individual will serve as a contributing member of the local Spine, CMF and Enabling Technologies team, while championing Stryker’s Mission and Values.
- Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation
- Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance
- Will assist with the arrangement, delivery and confirmation of Stryker products that are used in surgical cases across multiple hospital sites and specialties as per guidance from Senior Sales Representative
- Educates and informs doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker Products
- Must be service orientated, a good communicator, professional, possess good relationship building skills, and be good with prioritization and time management
- Keeps senior sales representative and sales management informed of surgical volume trends or changes and competitive activity on a regular basis
- Solves product problems for customers in an expeditious fashion
- Has authority to recommend and initiate preventative and correction action with regard to product non-conformances and quality system activities
- Must be able to travel (ground and air) to support territory responsibilities as well as company-related duties and obligations
- Must be available for after-hours operating room support as communicated by customers

**What you need**:

- University Degree - Science, Kinesiology, Biomedical Engineering or health related discipline preferred; human anatomy courses or training are mandatory
- 2+ years in an outside sales role, dental sales or operating room experience is an asset
- X-ray technologist background, experience and education would be considered in place of other qualifications
- Internal applicants with an equivalent combination of education, experience and performance over time at Stryker will be considered

**What We Offer**:

- A winning team driven to achieve our mission and deliver remarkable results
- Quality products that improve the lives of customers and patients
- Ability to discover your strengths, follow your passion and own your own career

**About Stryker

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