Associate Director, Clinical Services

2 weeks ago

Toronto, Canada Child Development Institute Full time

**Who we are**

As the need for mental health services grows, Child Development Institute (CDI) continues to be the steadfast support and leading provider of specialized mental health services for children and youth aged 0-18 and their families. All of our services are guided by a strength-based approach that incorporates the family and the community into the journey of supporting children and youth.

Trusted with the mental well-being of our community's most sensitive members, infants and children, all of our programming is backed by rigorous research. Science is the backbone which informs our work as we evolve alongside the needs of our community.

We are committed to providing services that are respectful of racial, cultural, religious, ethnic and linguistic diversity, as well as sexual orientation, age, gender and family differences. All our services are delivered by a deeply caring and compassionate team that guides children, youth and families along a mental health journey in a safe, respectful and welcoming space.

**Who we need**

Reporting to the Director of Clinical Services, we are hiring an **Associate Director, Clinical Services**. As the new Associate Director, Clinical Services, you will lead the conceptualization and delivery of CDI programs and services that align with our mission, values, policies and procedures. You will drive service excellence by supporting clinical operations, managing client concerns, and fostering a professional and ethical environment. You will collaborate with Clinical Managers, contribute to continuous quality improvement, and play a key role in strategic planning, staff development, and operational management within the People Manager Team and Clinical Managers Group.
- This is an onsite role based out of our office at St Clair Gardens, with travel to other downtown sites as required._

**Who you are**

You hold a Master’s degree in a clinical field, such as a Master of Social Work with a clinical concentration, and bring at least 5 years of management experience in the child and youth mental health sector. You are deeply committed to ensuring that children, youth, and their families have access to high-quality mental health services in the community. With your strong clinical expertise and strategic operational leadership, you excel at driving continuous improvement and change management. You lead with positive energy, fostering a welcoming and collaborative environment, and are passionate about building a learning and knowledge-sharing culture within your team.

**What’s in it for you**
- Profound purpose._ You will be key in leading and supporting practitioners dedicated to empowering children, youth, and families through evidence-based services. At CDI, you will help drive science-informed practices and research to expand our reach and impact, ensuring high-quality care for our clients.
- Impact._**_ _**We are deeply committed to demonstrating the impact of our services through measurement-based care. You will play a pivotal role in supporting the implementation, adoption and utilization of a clinical measurement platform, Greenspace, to track client progress and enhance service delivery. You will have the opportunity to partner with The Knowledge Institute as we embark on a quality improvement program to help develop a consistent clinical framework across our programs.
- Growth. _You want to expand your leadership skills and influence while leading teams delivering multiple programs that follow our knowledge, skills, our evidence-informed practices and models. You will be part of in-house professional development opportunities, guided coaching and mentoring.

**As our new Associate Director of Clinical Services, you will**:

- ** Prioritize the CDI vision, mission, values and goals.** You will ensure that clinical practices are evidence-informed, meet ethical and professional standards, are family-centred and congruent with the agency’s mission and direction. You will ensure that access to service is as seamless and responsive to children, youth and families as possible. You will participate in program development planning, research activities and ongoing evaluation of services.
- ** Lead and optimize service delivery. **You will drive initiatives to enhance health equity by reviewing service materials, organizing community consultations, supporting communities of practice, and youth engagement initiatives, and participating on internal and external committees. You will play a key role in developing and refining clinical practices, policies, and procedures while monitoring service delivery volumes against agency standards and anticipating emerging trends and needs. Additionally, you will lead risk management efforts to ensure safe and effective service delivery.
- ** Maintain standards.**_ _You will work collaboratively with Clinical Managers to support clinical service coordination and effective operations. You will respond effectively to elevated cli

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