Interim Consultant- Consumer Insights Manager

2 weeks ago

Toronto, Canada Subway Full time

**Region**: Toronto, Canada

Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.

Why Join Us?

At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvementin our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

**About the Role**:
We have an exciting opportunity to support our Marketing & Culinary team as an Interim Consultant
- Consumer Insights Manager based in Canada. The Interim Consultant
- Consumer Insights Manager temporary 12-month role covering for a maternity leave will be tasked with being the impartial voice of the consumer by providing actionable insights that help guide brand and product pipeline strategy. This position will be responsible for monitoring brand performance and identifying opportunities for traffic growth, conducting research to assess and optimize advertising and marketing programs, and closely monitoring category trends and competitive performance. On the product side, the role will help with the front-end innovation and identifying opportunities for traffic growth by conducting research to assess and optimize product offerings through idea generation, concepts and thematic.

**Responsibilities include but are not limited to**:

- Responsible for evaluating and optimizing brand messaging through multiple phases of consumer research, such as early-stage concept testing, finished ad evaluation and in-store point -of-purchase testing.
- With manager oversight, conducts market research studies from start to finish, including but not limited to; issues identification and study design, vendor selection, screener and questionnaire development, research quality control and delivery (on time and within budget); analysis and communication/presentation of actionable results.
- Manage the thematic and product concept screening process. This will entail vendor selection, study design, communication with R&D team on stimulus, screener and questionnaire development, research quality control and delivery (on time and within budget); analysis and communication/presentation of actionable results.
- Supports iterative sensory tests from start to finish with guidance, including but not limited to: Issues identification and study design, vendor selection, communication with culinary team on product shipping logistics to research facilities, screener and questionnaire development, research quality control and delivery (on time and within budget); analysis and communication/presentation of actionable results.
- Help with qualitative focus group planning by working with vendors to support and design moderator guides, coordinating with brand/agency to secure stimulus, analyzing results and presenting/prepping executive summary drafts for Manager/team.
- Analyze and report on competitive performance utilizing multiple syndicated data and research tools specific to the Quick Service Restaurant category.
- Manage multiple teams of research vendors. Responsible for research vendor selection, quality control and report delivery (on time and at budget).
- Identify and closely monitor consumer trends from both inside and outside the category.
- Present thoughtful, actionable insights to Marketing leadership and cross-functional teams on a regular basis.

**Qualifications**:

- Bachelors in Business, Marketing Research, Marketing, Advertising, Sociology, Psychology, Communications
- 3-5 years of experience
- Experience with syndicated data providers preferred.
- Experience with product sensory testing preferred.
- Food service/restaurant and/or retail industry knowledge a plus.
- Ability to work independently in a fast-paced environment; must be able to juggle multiple projects at once and remain flexible as priorities may change based on business needs.
- Creativity in suggesting out-of-the-box research solutions that are best suited to solve business challenges.
- Ability to analyze large amounts of information and utilize multiple data sources to mine insights.
- Strong writing and presentation/storytelling skills required.
- Strong team player and interpersonal/collaboration skills are a must.

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

  • Consumer Insights and Research Manager

    1 week ago

    Toronto, Canada Lindt Corporate Full time

    Specifically, this role will deliver Category, Consumer, Brand Understanding and provide actionable recommendations to drive brand growth, overseeing all aspects of consumer, brand research, leading vendor research relationships, relationships with global International insights team, category and brand research projects, mining trends and historic behavior...

  • Director of Consumer Insights

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada The Kraft Heinz Company Full time

    Description The Director of Consumer Insights will lead the function for the Canada market and will partner with the Business Unit President and Marketing leadership to enable consumer-first thinking to inform strategy, with a consumer-informed forward-thinking approach. This role is a key member of the North America Consumer Insights leadership team....

  • Director of Consumer Insights

    Found in: Jooble CA O C2 - 11 hours ago

    Toronto, ON, Canada Kraft Heinz Full time

    Job Description The Director of Consumer Insights will lead the function for the Canada market and will partner with the Business Unit President and Marketing leadership to enable consumer-first thinking to inform strategy, with a consumer-informed forward-thinking approach. This role is a key member of the North America Consumer Insights leadership...

  • Manager, Consumer Insights, Customer Experience

    2 days ago

    Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** The Manager, Consumer Insights role is part of the Customer Experience & Insights group (CX&I) within Marketing. This group is a central source of customer insights and analysis which supports both Corporate and Business lines across TD...

  • Manager, Consumer Insights – Global Disruptive Innovation

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada The Kraft Heinz Company Full time

    Description As a key strategic business partner and consumer insights subject matter expert for the Global Disruptive Innovation team, you will have the opportunity to directly impact growth for our global brand portfolio. This person will lead the consumer and marketplace learning agenda across brands and channels to identify innovation opportunities...

  • Sr. Manager, Consumer Insights

    Found in: Jooble CA O C2 - 1 week ago

    Toronto, ON, Canada Kraft Heinz Company Full time

    Sr. Manager, Consumer Insights - Taste Elevation page is loaded Sr. Manager, Consumer Insights - Taste Elevation Apply locations Toronto - Queen's Quay - Headquarters time type Full time posted on Posted 3 Days Ago job requisition id R-77696 Job Description As the key strategic business partner and consumer insights lead for the Taste Elevation...

  • Sr. Manager, Consumer Insights

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada The Kraft Heinz Company Full time

    Description As the key strategic business partner and consumer insights lead for the Taste Elevation Platform, you will have the opportunity to directly impact growth on some of our largest iconic brands including Kraft Peanut Butter, Philadelphia Cream Cheese and Heinz Ketchup. In this role, you will recommend strategy, and influence decisions across...

  • Sr. Manager, Consumer Insights

    Found in: Talent CA C2 - 6 days ago

    Toronto, Canada The Kraft Heinz Company Full time

    Description As the key strategic business partner and consumer insights lead for the Canadian and US coffee business, you will have the opportunity to directly impact growth on iconic brands including Maxwell House, Gevalia, and IHOP. In this role, you will impact the coffee business strategy, and influence decisions across all areas of the business...

  • Senior Manager, Insights

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada McCain Foods Full time

    Position Title: Senior Manager, Insights  Position Type: Regular - Full-Time ​ Position Location: Toronto HQ  Requisition ID:  27008  McCain knows the importance that food plays in people's lives – the power it has to bring people, families and communities together. That is why our purpose is celebrating real connections through...

  • Senior Manager, Insights

    Found in: beBee S CA - 2 weeks ago

    Toronto, Canada McCain Foods Full time

    Position Title: Senior Manager, Insights Position Type: Regular - Full-Time ​ Position Location: Toronto HQ Requisition ID: 27008 McCain knows the importance that food plays in people's lives - the power it has to bring people, families and communities together. That is why our purpose is celebrating real connections through delicious,...

  • Senior Manager, Insights

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada mccainfood Full time

       Position Title: Senior Manager, Insights Position Type: Regular - Full-Time ​Position Location: Toronto HQ Requisition ID: 27008   McCain knows the importance that food plays in people's lives – the power it has to bring people, families and communities together. That is why our purpose is celebrating real connections through delicious,...

  • Manager, Shopper Insights

    1 day ago

    Toronto, Canada Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and retail environment insights into category, retail and customer...

  • Analyst, Business, Loyalty

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Loblaw Companies Full time

    Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of...

  • Analyst, Business, Loyalty

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Loblaw Companies Full time

    L’utilisation du masculin à pour but d’alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands...

  • Interim Finance Manager

    3 days ago

    Toronto, Canada Ocado Group Full time

    **Interim Finance Manager (4-6 month contract)** Founded in 2014, Kindred is a robotics and artificial intelligence (AI) company that develops robots to solve real-world problems. Its mission is to enhance the lives of human workers with the power of AI robotics. Kindred’s cutting-edge technology is the foundation of a number of proprietary platforms,...

  • Manager, Analysis

    7 days ago

    Toronto, Canada Cardinal Path Full time

    Company Description Merkle | Cardinal Path, is a leading digital analytics and digital marketing firm focused on delivering insight, understanding, and outcomes that create a competitive advantage for our clients. We engage at the strategic, business, and technical levels to generate tangible and quantifiable value for our partners. Merkle | Cardinal Path's...

  • Interim Manager

    2 weeks ago

    Old Toronto, Canada SEPHORA CANADA Full time

    Poste Interim Manager Profil You'll love working here... As a Interim Manager, you will be responsible for managing all aspect of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports in areas such as client service, sales floor standards and team leadership as well as all...

  • Interim Manager

    2 weeks ago

    Old Toronto, Canada SEPHORA CANADA Full time

    Poste Interim Manager Profil You'll love working here... As a Interim Manager, you will be responsible for managing all aspect of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports in areas such as client service, sales floor standards and team leadership as well as all...

  • Interim Manager

    1 week ago

    Old Toronto, Canada SEPHORA CANADA Full time

    Poste Interim Manager Profil You'll love working here... As a Interim Manager, you will be responsible for managing all aspect of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports in areas such as client service, sales floor standards and team leadership as well as all...

  • Consultant, Fusion Insights

    6 hours ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...