Director, Talent and Engagement

7 months ago

Toronto, Canada LifeLabs Full time

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of _empowering a healthier you_.

**Reports to: VP, Human Resources and Talent**

**Purpose of the Role**:
The Director, Talent and Engagement position is a critical leadership position that is accountable for providing strategic direction and designing and leading an integrated talent and engagement strategy including talent, succession, performance, leadership, learning, employee engagement and culture that supports and accelerates LifeLabs’ business transformation plan and strategic plan. For optimum success in this role, business acumen, a strategic mindset, well-honed execution skills, strong collaboration and a passion for developing talent will be essential.

The role will report into the VP, Human Resources on talent, learning and development, with a dotted line to the VP, Culture, Communications and Engagement for the culture and engagement portfolio.

**Accountabilities**:

- Design, develop and lead an integrated talent strategy that delivers against LifeLabs’ talent needs now and for the future and supports the acceleration of LifeLabs’ transformation.
- Create and execute best-in-class talent strategies and programs in the areas of talent review, succession and workforce planning, performance management, leadership development and employee learning and development that build bench strength, enhance leadership capability and increase our ability to attract and retain top talent.
- Collaborate with HR and business leaders to ensure leadership development programs/ experiences are aligned with the broader HR strategy, regulatory requirements, and business priorities.
- Create and execute best-in-class engagement and culture strategies and initiatives aligning to the organization’s strategic plan, vision, purpose and values.
- Collaborate with HR Business Partners to support leaders in building robust talent, engagement and leadership development programs.
- Develop organization-wide learning strategy and governance. Partner with the HR Technology leader to develop a learning technology plan integrated with the overall HR Technology Roadmap.
- Implement and deliver on the continuous listening program, including the employee engagement surveys (annual eNPS and pulse surveys).
- Deliver on a recognition program that aligns with the overall culture and engagement strategy.
- Champion new ways of working and engage and optimize for different talent segments through a digital mindset.
- Partner closely with our LifeLabs Diversity, Equity and Inclusion leader to ensure DEI is embedded in all leadership, learning and talent program development.
- Lead, develop, coach and engage a team of talent, performance, culture, engagement and learning professionals.

**Minimum Hiring Requirements**:

- Bachelor’s degree or equivalent in Business, Human Resources, Organizational Behaviour or related field.
- Minimum 8 years of experience working within an HR function, leading the development of talent strategy and implementing talent reviews, succession planning, performance management, leadership development and learning and development.
- In-depth knowledge of current talent, leadership, performance and learning practices.
- Proven ability to understand business needs and translate to effective and impactful talent and development programming to support company transformation, including enhancement of leadership competencies.
- End to end experience leading a development program from ideation to requirements identification, business case development, budgeting, content development, vendor selection, implementation and evaluation.
- Demonstrated ability as a collaborative and trusted partner to help drive the talent, culture and engagement agenda.
- Excellent facilitation skills and experience with training delivery.
- Exceptional senior stakeholder management skills and an ability to build and maintain a strong network with colleagues, sponsors and stakeholders.
- Well-developed prioritization, time management and multi-tasking skills.
- Strong problem solving and decision-making skills.
- Experience leading, engaging and developing a team.
- Experience developing and

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