Call Center Representative
2 weeks ago
**Responsibilities**:
- Answer incoming calls promptly and professionally
- Provide accurate information to customers regarding products, services, and promotions
- Assist customers with placing orders, processing payments, and resolving any issues or complaints
- Up sell products or services to maximize sales opportunities
- Communicate effectively with customers to ensure their needs are met
- Analyse customer inquiries and provide appropriate solutions or recommendations
**Skills**:
- Previous experience in a call center or customer service role is preferred
- Excellent phone etiquette and strong customer service skills
- Ability to communicate effectively both verbally and in writing
- Strong data entry skills with attention to detail
- Sales experience is a plus
Join our team of dedicated professionals who are committed to providing exceptional customer service.
Pay: From $39,765.00 per year
**Benefits**:
- Company events
- Dental care
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON M5V 1Z4: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 2024-05-29
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