Call Center Representative

1 week ago


Toronto, Canada Pinnacle Transport Ltd. Full time

Call Center Representative

**Duties**:

- Answer incoming customer calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and company policies
- Handle and resolve customer complaints or issues with patience and empathy
- Perform data entry tasks to update customer records and maintain accurate documentation
- Collaborate with team members to ensure efficient and effective customer service delivery
- Follow call center scripts and guidelines to provide consistent service to customers

**Skills**:

- Excellent customer service skills with the ability to communicate effectively and professionally
- Strong data entry skills with attention to detail and accuracy
- Ability to analyze customer needs and provide appropriate solutions or recommendations
- Fluency in English is required, fluency in Spanish is highly preferred

At our call center, we offer a supportive work environment with opportunities for growth and development. We provide comprehensive training to ensure our representatives are equipped with the knowledge and skills needed to excel in their roles. Join our team and be part of a dynamic organization that values its employees.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management.

**Salary**: $18.43-$25.72 per hour

Expected hours: 48 per week

**Benefits**:

- Company pension
- Dental care
- Paid time off

Flexible Language Requirement:

- English not required

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • Toronto, Canada CC SOLUTIONS LIMITED Full time

    We are seeking enthusiastic and customer-focused individuals to join our team as Call Center Representatives in Toronto. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing information about our products/services. **Duties**: - Answer incoming calls from...


  • Toronto, Canada VB Full time

    We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both...


  • Toronto, Canada 815 Fifth Avenue Rental LLC Full time

    **About us** 815 Fifth Avenue Rental LLC is a small business in Toronto, ON. We are professional and agile. Our work environment includes: - Modern office setting - Food provided - Food provided Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling...


  • Toronto, Canada Altis Recruitment Full time

    Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality...


  • Toronto, Canada Altis Recruitment Full time

    Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality...


  • Toronto, Canada Altis Recruitment Full time

    Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality...


  • Toronto, Canada Altis Recruitment Full time

    Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada.The successful candidate would oversee the quality of...


  • Toronto, Canada Altis Recruitment Full time

    Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada.The successful candidate would oversee the quality of...

  • Bilingual Call Center Supervisor

    Found in: Adzuna CA C2 - 2 days ago


    Toronto, ON, C6A, Ontario, Canada Altis Recruitment Full time

    Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada.The successful candidate would oversee the quality of...


  • Toronto, Canada Oxford College of Arts, Business and Technology Full time

    Oxford College is actively seeking Contact Centre Representatives. Working as the first line of contact, your welcoming personality and call centre experience will provide prospective students with guidance to start the admissions process with our college. The Contact Centre Representatives role is to establish primary contact with customers, log customer...


  • Toronto, Canada Total Credit Recovery Full time

    **Total Credit Recovery Limited** is the leading and largest collection agency in Canada with over 350 employees across 4 provinces. We work with recognized portfolios and our clients are the largest financial and government institutions and recognized telecommunications companies. **Some work from home opportunities are available.** We are currently...


  • Toronto, Canada Bell Canada Full time

    Req Id: 411693 AlarmForce, a Bell Canada Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers. If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our...

  • Call Center Agent

    6 days ago


    Toronto, Canada Total Credit Recovery Limited Full time

    **About Us**: Total Credit Recovery Limited (TCR) is the largest Canadian-owned receivables management company, servicing most major Canadian credit grantors. TCR is a progressive company in the financial sector, with over 350 employees in 4 offices across Canada. **Position Overview** We are currently seeking hard working, energetic, professional...

  • Call Centre Representative, Pension Administration

    Found in: beBee jobs CA - 2 weeks ago


    Toronto, Ontario, Canada WTW Full time

    WTW benefit consultants have deep experience working with organizations of all types and sizes. We've worked closely with clients to develop some of the most advanced benefit design techniques currently in use. We combine expertise in retirement and investment consulting to support organizations worldwide in designing, managing, administering and...


  • Old Toronto, Canada Knewin Full time

    Bilingual Call Centre Representative - English/French Bilingual Call Centre Representative - English/French 4 days ago Pay Competitive Employment type Full-Time Job Description Req#: 1372 Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing...


  • Old Toronto, Canada Knewin Full time

    Bilingual Call Centre Representative - English/French Bilingual Call Centre Representative - English/French 4 days ago Pay Competitive Employment type Full-Time Job Description Req#: 1372 Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing...


  • Old Toronto, Canada Knewin Full time

    Bilingual Call Centre Representative - English/French Bilingual Call Centre Representative - English/French 4 days ago Pay Competitive Employment type Full-Time Job Description Req#: 1372 Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing...


  • Toronto, Canada Black & McDonald Limited Full time

    **ABOUT THIS CAREER OPPORTUNITY** The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers...


  • Toronto, Canada Black & McDonald Limited Full time

    **ABOUT THIS CAREER OPPORTUNITY** The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers...


  • Toronto, Canada Black & McDonald Limited Full time

    **ABOUT THIS CAREER OPPORTUNITY** The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers...