Service Administrator
2 weeks ago
**Company Overview**:
The Company operates from its head office in Aurora, ON and maintains sales and service operations in Cincinnati, OH., Jacksonville, FL., Orlando FL., Sioux City IA., Hartford CT., and Ottawa ON.
**Purpose**
Reporting to the Office Manager, the Service Administrator is responsible for delivering on fast paced processes and timelines including, but not limited to, administrative duties, managing inbound inquiries and providing backup to the Office Manager in key tasks.
This role is critical to the office operating efficiently and effectively and providing excellent customer service.
**General Knowledge & Equipment Skills**
- Handles day to day administrative duties; including but not limited to: inventory of office supplies, crew travel arrangements, clerical support as needed
- Receives, resolves or distributes internal and external inquires
- Accounts Payable & Accounts Receivable
- Prepares work orders to be invoiced
- Ensures all timesheets are complete, accurate and submitted for approval per process timing
- Provides backup for dispatch activities
- Other duties as assigned by the Office Manager
**Preferred Requirements & Physical Demands**:
- 2-5 year administrative experience
- Intermediate level Microsoft Office skills (Word, Excel) - Jonas construction an asset
- Strong communication skills: verbal - in person and on the phone as well as written
- Bilingual (French, English) an asset oral and written
- Experience in technical service an asset
**Term, Hours of Work and Compensation**:
- This is a full-time position
- Monday - Friday between 7:30 AM and 4:00 PM. Sometimes work occurs outside of regular hours and therefore evenings and weekends maybe require
**Hiring Accessibility**
**Location**: Ottawa, ON
**Job Types**: Full-time, Permanent
Pay: From $25.00 per hour
Work Location: In person
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