Sales and Support Specialist
4 months ago
Staub Electronics Ltd., a Snap One Company, is one of Canada's leading distributors of technology solutions focused on residential and commercial AV integrators, and the automotive electronics industry. Since 1981, Staub has been a trusted business partner to the Canadian market with a dedication to customer service, operational excellence and offering a broad selection of solution‐oriented products.
At Staub Electronics, we recognize the value of teamwork, strong leadership, and open communication. We have created a work environment where our people thrive and grow.
Investing in a long-term career and in your future is a commitment that Staub is dedicated to. We prioritize helping you develop your talents and nurture your career aspirations. We are deeply passionate about our people and the results we know they can achieve when given the right tools, environment, support, and opportunity to perform at their best.
We offer an energetic, social, and friendly work environment with the ongoing goal of our people becoming a stronger part of the Staub community. Our regular staff events include summer BBQ’s, staff lunches, birthday and employee anniversary celebrations, and team building events. We also offer a competitive compensation plan that includes:
- 3 weeks paid vacation
- Paid wellness days
- Extended health insurance covering medical, dental, life and disability
- Annual paid time-off for charitable volunteering
- Employee discounts on the products we sell
**Specific Responsibilities**
- Provide best-in-class customer service through building and maintaining strong customer relationships
- Accurately and efficiently, complete all sales transactions which include processing invoices, returns, receiving and processing cash, checks and credit card payments
- Maintain an awareness of all product knowledge information, promotions and vendor training
- Demonstrate use and operation of product and recommend products to customers and answer questions
- Provide information regarding warranties, manufacturing specifications, care and maintenance of product and delivery options
**Required Qualifications**
- High School Diploma or equivalent
- 2+ years’ customer service/sales experience, preferably in the audio / visual market
- Proven ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
**Preferred Qualifications**
- Previous Audio Visual Knowledge
- French language an asset
- Knowledge of advance networking
- Familiar with and able to program control systems including: RTI, Control4, Savant, Creston, Lutron, Holm, etc.
- Snap One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
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