Technician Responsible for Technical Support and

4 weeks ago

Laval, Canada Volts Energies Full time

**Technician Responsible for Technical Support and Warranties**:
Location: Laval, Quebec, Canada

, 40 hours per week

Sector: Renewable Energy, Hybrid Solar Solutions

**About the Company**

Volts Énergies is a pioneer in the field of renewable energy since 2003, dedicated to offering sustainable and innovative energy solutions. Our commitment to a greener future leads us to seek creative and passionate talents to join our team.

Are you looking for new challenges, a stable schedule, a supportive team, and stimulating projects every week? Contact us to find out how we can work together

We are looking for an experienced Technical Support and Warranty Technician to support our customers and ensure the follow-up of warranties on systems from recognized brands in the field of renewable energy, including Victron Energy, Elios, Midnite Solar and others.

As a resourceful and detail-oriented individual, you will be the technical point of contact for customers, ensuring high quality support and rapid resolution of requests related to the performance and maintenance of the systems. We have an internal Ticket system to properly manage each case.

**Responsibilities**:

- Provide technical support for partner brand products and systems: Victron Energy, Elios, Midnite Solar, and other renewable energy equipment.
- Diagnose and resolve technical problems encountered by customers, guiding them in the optimal use of the equipment.
- Manage warranty requests: coordinate repairs, part exchanges, and follow up until complete resolution.
- Assist in regular communication with customers to ensure continued satisfaction and follow-up of technical requests. A colleague will assist you with the customer invoicing part when necessary.
- Collaborate with internal teams and manufacturers to ensure compliance and monitoring of warranty protocols.
- Document interventions and ensure precise monitoring of each customer file.

**Requirements**:

- Experience in technical support or after-sales service in the fields of renewable energy or solar systems.
- In-depth knowledge of Victron Energy, Elios, Midnite Solar equipment and other similar solar systems.
- Fluency in French and English, both oral and written.
- Good diagnostic and technical analysis skills.
- Autonomy and ability to solve problems effectively.
- Ability to communicate well with customers, simplifying technical concepts when necessary.

**Why Join Us**
- Be part of a passionate and dynamic team, contributing to a more sustainable future.
- Freedom to innovate and propose solutions with a positive impact on customers.
- Continuous training with our partners and manufacturers.
- Access to resources and support to develop your expertise in hybrid renewable energies.
- Join a winning team at Volts Énergies, where values such as innovation, quality, communication, respect, rigor and pleasure at work are at the heart of our mission.

**We Offer**
- Competitive salary according to your level of knowledge and experience.
- A company firmly established since 2003 with an excellent reputation and a loyal clientele.
- A culture family where you will feel like a member of our family.
- A collaborative and modern work environment.
- A company in constant growth with opportunities for advancement.
- Direct contact with management and decision-makers, where your ideas are welcome to improve our processes and systems.
- TEDY personal expense account system, including telemedicine.
- Participation in company events.
- And much more

  • Technician Responsible for Technical Support and Guarantees in Renewable Energy

    4 weeks ago

    Laval, Canada Volts Energies Full time

    Technician Responsible for Technical Support and Warranties:Location: Laval, Quebec, CanadaJob Type: Full-time, 40 hours per weekSector: Renewable Energy, Hybrid Solar SolutionsAbout the CompanyVolts Énergies is a pioneer in the field of renewable energy since 2003, dedicated to offering sustainable and innovative energy solutions. Our commitment to a...

  • Solar Energy Technician

    2 weeks ago

    Laval, Quebec, Canada Volts Energies Full time

    Job Title: Solar Energy Technician - Technical Support SpecialistVolts Energies is a pioneer in the field of renewable energies, dedicated to offering sustainable and innovative energy solutions. We are seeking an experienced Technical Support and Warranty Technician to support our customers and monitor warranties on systems from well-known brands in the...

  • Technical Support Specialist

    6 days ago

    Laval, Quebec, Canada Vertex Full time

    At Vertex, we are seeking a skilled Refrigeration Systems Technician to join our team. As a key member of our technical support team, you will provide remote assistance to customers with refrigeration systems.Key Responsibilities:• Troubleshoot issues with refrigeration systems• Assist customers in resolving problems• Provide technical support via...

  • Renewable Energy Technical Support Specialist

    2 weeks ago

    Laval, Quebec, Canada Volts Energies Full time

    Job Title: Technician Responsible for Technical Support and Guarantees in Renewable EnergyWe are seeking a skilled and resourceful Technical Support and Warranty Technician to join our team at Volts Energies. As a key member of our team, you will be responsible for providing high-quality technical support and warranty services to our customers in the...

  • Renewable Energy Technical Support Specialist

    2 weeks ago

    Laval, Quebec, Canada Volts Energies Full time

    Job Title: Technician Responsible for Technical Support and Guarantees in Renewable EnergyWe are seeking an experienced and skilled Technician to join our team at Volts Energies. As a key member of our technical support team, you will be responsible for providing high-quality technical support and warranty services to our customers in the renewable energy...

  • Renewable Energy Technical Support Specialist

    2 weeks ago

    Laval, Quebec, Canada Volts Energies Full time

    Job Title: Technician Responsible for Technical Support and Guarantees in Renewable EnergyWe are seeking an experienced and skilled Technician to join our team at Volts Energies. As a key member of our technical support team, you will be responsible for providing high-quality technical support and warranty services to our customers in the renewable energy...

  • Renewable Energy Technical Support Specialist

    4 weeks ago

    Laval, Quebec, Canada Volts Energies Full time

    Job Title: Technician Responsible for Technical Support and Guarantees in Renewable EnergyWe are seeking an experienced and skilled Technician to join our team at Volts Energies. As a key member of our technical support team, you will be responsible for providing high-quality technical support and warranty services to our customers in the renewable energy...

  • Renewable Energy Technical Support Specialist

    4 weeks ago

    Laval, Quebec, Canada Volts Energies Full time

    Job Title: Technician Responsible for Technical Support and Guarantees in Renewable EnergyWe are seeking an experienced and skilled Technician to join our team at Volts Energies. As a key member of our technical support team, you will be responsible for providing high-quality technical support and warranty services to our customers in the renewable energy...

  • Technical Support Specialist

    5 months ago

    Laval, Canada GCI Support Inc. Full time

    GCI Support Inc. is a company focused on delivering IT support and solutions to “Small size Businesses”. About the Job Duties / Responsibilities: - Support the client through the problem resolution process and/or escalate the incident to a higher level - Document all work performed into help desk software - Schedule an onsite visit if required -...

  • IT Technical Support

    5 months ago

    Laval, Canada 7-13 IT Solutions Full time

    7-13 IT Solutions is looking to hire a permanent IT Technician position for our Laval, Quebec office. You'll have the chance to grow in a dynamic setting, providing the perfect launchpad for your IT career. **Responsibilities**: - Provide first-level response to service incidents to clients requiring telephone support, remote repair and on-site support -...

  • Audiovisual Support Technician

    2 months ago

    Laval, Quebec, Canada Ville de Laval Full time

    About the Role:The Ville de Laval is seeking a highly skilled and motivated individual to join our team as an Audiovisual Support Technician. As a key member of our innovation and technology services, you will play a crucial role in ensuring the smooth operation of our audiovisual systems and equipment.Key Responsibilities:Provide technical support for...

  • Audiovisual Support Technician

    2 months ago

    Laval, Quebec, Canada Ville de Laval Full time

    About the Role:The Ville de Laval is seeking a highly skilled and motivated individual to join our team as an Audiovisual Support Technician. As a key member of our innovation and technology services, you will play a vital role in ensuring the smooth operation of our audiovisual systems and equipment.Key Responsibilities:Provide technical support for...

  • Audiovisual Support Technician

    2 months ago

    Laval, Quebec, Canada Ville de Laval Full time

    About the Role:The Ville de Laval is seeking a highly skilled and motivated individual to join our team as an Audiovisual Support Technician. As a key member of our innovation and technology services, you will play a vital role in ensuring the smooth operation of our audiovisual systems and equipment.Key Responsibilities:Provide technical support for...

  • Audiovisual Support Technician

    2 months ago

    Laval, Quebec, Canada Ville de Laval Full time

    About the Role:The Ville de Laval is seeking a highly skilled and motivated individual to join our team as an Audiovisual Support Technician. As a key member of our innovation and technology services, you will play a crucial role in ensuring the smooth operation of our audiovisual systems and equipment.Key Responsibilities:Provide technical support for...

  • Technician

    5 months ago

    Laval, Canada Sécurité big brother Full time

    BIG BROTHER SECURITY SURVEILLANCE is a company that provides security surveillance solutions and services to businesses and households. They are located in Laval, QC and provide onsite support to their clients. The company has over 20 years of experience in the security industry and is committed to delivering high-quality, reliable solutions that meet the...

  • Technician

    5 months ago

    Laval, Canada Sécurité big brother Full time

    BIG BROTHER SECURITY SURVEILLANCE is a company that provides security surveillance solutions and services to businesses and households. They are located in Laval, QC and provide onsite support to their clients. The company has over 20 years of experience in the security industry and is committed to delivering high-quality, reliable solutions that meet the...

  • Technical Instructor

    5 months ago

    Laval, Canada Group JLD-Laguë Full time

    JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging environment! We have been in business for over 60 years, thanks to our 430 motivated and competent employees throughout our 16 locations. The company has experienced a...

  • IT SUPPORT TECHNICIAN LEVEL 2 AND/OR SYSTEM ADMINISTRATOR for Nova 6TÈME

    4 weeks ago

    Laval, Canada Altanora Full time

    IT SUPPORT TECHNICIAN LEVEL 2 AND/OR SYSTEM ADMINISTRATOR for Nova 6TÈMEOur partner is looking for a motivated and competent candidate! Send us your application by applying here, and you will quickly receive a call for an interview.Full Job DescriptionNova 6TÈME specializes in technology and offers the widest range of IT products, services, and networks on...

  • Technical Support Specialist

    3 weeks ago

    Laval, Quebec, Canada Vertex Full time

    Job Title: Technical and Product SupportAre you passionate about troubleshooting and problem-solving? Do you have a strong understanding of the refrigeration cycle and basic electricity? We're looking for a skilled Technical and Product Support specialist to join our team at Vertex.Job Summary:As a Technical and Product Support specialist, you will provide...

  • Technical Support Specialist

    3 weeks ago

    Laval, Quebec, Canada Vertex Full time

    Job Title: Technical and Product SupportAre you passionate about troubleshooting and problem-solving? Do you have a strong understanding of the refrigeration cycle and basic electricity? We're looking for a skilled Technical and Product Support specialist to join our team at Vertex.Job Summary:As a Technical and Product Support specialist, you will provide...