French Bilingual Retention Specialist

5 months ago


Québec, Canada Alcumus Full time

Nous recherchons un **consultant en rétention très motivé ** où vous serez responsable de l'établissement et de l'établissement de relations avec les clients existants d'Alcumus. Les éduquer sur les avantages de notre suite de solutions de gestion des entrepreneurs. Vous avez de l'expérience dans les comptes de « chasse » et d'«agriculture » dans le passé et êtes habitué à utiliser des techniques de vente consultatives pour conserver vos comptes.

**Qu'est-ce que cela signifie au jour le jour / What that means day-to-day**:

- Identifier les opportunités de vente inversible et de vente croisée pour augmenter les revenus et l'engagement des clients.
- Gérer les escalades pour les partenaires internes et externes au besoin.
- Mettre en œuvre des stratégies et des recommandations pour fidéliser les clients afin de gérer une situation gagnant/gagnant avec le client.
- Utiliser les techniques de vente consultatives d'Alcumus pour découvrir les besoins des clients afin de déterminer la meilleure offre de solution pour les clients afin d'augmenter les revenus et l'engagement des clients.

**Ce dont vous aurez besoin pour réussir**
- Doit être bilingue en français et en anglais.
- 2 ans et plus de travail dans des rôles liés aux ventes / rétention.
- Faites l'expérience à la fois de la « chasse » et de l'agriculture de vos comptes dans un environnement de travail rythmé face.
- Vous aimez les ventes et la rétention Et vous cherchez à poursuivre votre carrière dans cette avenue.
- Antécédents de réussite de la fidélisation de la clientèle.
- Ne prenez pas « non » pour une attitude de réponse.
- Micro SMB Expérience de vente et Hubspot CRM expérience est un atout.

**Salary**: $45,000.00-$53,000.00 per year

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Montréal, QC H3C 1J2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- B2B sales: 1 year (required)
- Renewals/ Retentions: 1 year (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Montréal, QC H3C 1J2


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