Front Desk Administrator/physiotherapy Assistant
6 months ago
Multi Disciplinary Physiotherapy Clinic looking for a Front Desk Administrator/Physiotherapy Assistant to join our team. We are looking to hire someone who is a team player and who has a passion for patient care.
**DUTIES AND RESPONSIBILITIES INCLUDE**(but are not limited to):
- Greet and welcome patients in a friendly and professional manner
- Deliver the highest standard of customer service in a professional, knowledgeable and compassionate manner
- Answer phone calls and respond to patient inquiries
- Manage day-to-day office tasks
- Schedule and confirm appointments
- Data entry and tracking of insurance claims
- Maintain a clean and organized front desk area
- Follow up with insurance companies, completing direct billing and payment collection
- Exercise client confidentiality at all times.
- Assisting with maintaining the facility (ie. facility clean-up and laundry as needed)
- Treatment with all electrode-therapeutic modalities and be able to collaborate under the supervision of Physiotherapists.
**SKILLS**:
- Strong customer service skills with the ability to provide exceptional service to patients
- Knowledge of proper phone etiquette
- Ability to multitask and prioritize tasks effectively
**Job Types**: Full-time, Permanent
**Salary**: $16.00-$16.55 per hour
**Benefits**:
- On-site gym
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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