Sales Desk

6 days ago


Markham, Canada Cupcake Junkie Bakery & Cafe Ltd. Full time

Strong Communication Skills - Must be able to effectively communicate with customers, understand their needs, and convey the value of our products.
- Customer-Focused Attitude - Must be able to build rapport with customers, understand their preferences, and provide exceptional service.
- Team Player - Must be able to coordinate all aspects of incoming orders, and communicate effectively with the other departments (FOH, Bakers, Decorators, Delivery Drivers).
- Persuasive and Negotiation Skills - Must be skilled at overcoming objections, negotiating terms, and closing deals while maintaining a win-win approach.
- Product Knowledge - Must gain a deep understanding of our products, and know the unique selling points of all items.
- Self-Motivation and Goal-Oriented - Must be proactive in seeking new opportunities, meeting deadlines, consistently striving for success, and adapting to changing circumstances.
- Active Listening & Attention to Detail - Must be able to understand customer needs and concerns, ask questions, and tailor the sales pitch accordingly.
- Time Management and Organization - Must work well under pressure, be able to multitask, be able to manage time effectively, prioritize tasks, and stay organized.
- Integrity and Ethical Conduct - Must prioritize honesty, transparency, and ethical selling practices, and be committed to building long-term customer relationships based on trust.
- Responsible for creating and posting content to social media.
- Must be able to calculate product costs and margin for quoting wholesale and retail.
- Responsible for building relationships with corporate clients, as well as catering event opportunities. Must have a strong network of Event Planners, Wedding Consultants, etc.
- Must have own vehicle.
- Must have 3+ years sales experience.
- Sales goal is to double our current revenue.

**Job Types**: Full-time, Permanent

**Salary**: $15.50-$18.00 per hour

**Benefits**:

- On-site parking
- Store discount

Schedule:

- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Markham, ON L3P 1Y6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Local applicants only, please *

Do you live in the Markham area?
- Will you be available to work a combination of weekdays and weekends, from 9am-5pm?

**Education**:

- Secondary School (required)

**Experience**:

- Sales: 3 years (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Food Handler Certification (preferred)

Work Location: In person



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