User Support Technician
1 month ago
Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Supervision**:
- 3-4 people
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
-
User Support Technician
5 months ago
North York, Canada Canlan Sports Full time**Job Summary**: We are seeking a User Support Technician to join our team. The User Support Technician will be responsible for providing technical support to our users and customers, troubleshooting issues, and resolving problems in a timely manner. **Qualifications**: - 2+ years of experience in a technical support role - Excellent communication skills...
-
User Support Technician
3 weeks ago
North York, Canada Identity Digital Canada Corp Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Computer engineering, other - Telecommunications technology/technician - Computer technology/computer systems...
-
User Support Technician
5 months ago
North York, Canada TAYLOR & MERGUI PROFESSIONAL CORPORATION. Full timeEducation: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides,...
-
User Support Technician
5 months ago
North York, Canada Abtron Computer Services Inc Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Telecommunications industry **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement...
-
User Support Technician
6 months ago
North York, Canada NSUS GROUP INC. Full timeEducation: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Consulting firm **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...
-
User Support Technician
6 months ago
North York, Canada Mayfield Technology Group Inc Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Help desk - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user...
-
User Support Technician
5 months ago
North York, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full timeEducation: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice...
-
User Support Technician
5 months ago
North York, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full timeEducation: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...
-
User Support Technician
5 months ago
North York, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full timeEducation: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and...
-
User Support Technician
5 months ago
North York, Canada MALISON CONTRACTING INC. SOUS-TRAITANCE MALISON INC. Full timeEducation: Bachelor's degree - Experience: 2 years to less than 3 years - Computer science - Computer technology/computer systems technology - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...
-
User Support Technician
2 months ago
North York, Canada Connexall Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 37.5 hours per week - Education: - Expérience: **Education**: - College/CEGEP - Computer programming, other **Work setting**: - Private company, corporation or industry **Tasks**: - Report on the performance of computer systems and networks - Consult user guides, technical...
-
User Support Technician
5 months ago
North York, Canada Perfect Level Construction Inc Full timeEducation: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Startup company - Help desk - Construction company - General office - Office building **Tasks**: - Consult user guides, technical manuals and other documents...
-
User Support Technician
3 months ago
North York, Canada Identity Digital Canada Corp Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - Bachelor's degree - Computer engineering, other - Telecommunications technology/technician - Computer technology/computer systems technology **Computer and technology knowledge**: - Internet - Word processing...
-
User Support Technician
3 months ago
North Vancouver, Canada Address Signage Co Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Consult user guides, technical manuals and other documents to research and implement solutions -...
-
IT and Database Support Technician
5 months ago
North York, Canada Eitz Chaim School Full time**IT and Database Support Technician** Eitz Chaim Schools is seeking a technologically savvy individual to provide IT and Database support to our campuses. The Support Technician’s responsibilities will include: - Install and configure computer hardware, software, operating systems, printers, projectors - Monitor, maintain, and troubleshoot computer...
-
user support technician
3 months ago
North Vancouver, Canada Address Signage Co Full timeEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksGive access to computer networksReport on the performance of computer systems and networksConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in...
-
user support technician
3 months ago
North Vancouver, Canada Address Signage Co Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksGive access to computer networksReport on the performance of computer systems and networksConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and...
-
User support technician
1 week ago
North York, Canada Canlan Sports] Full timeOverview Languages English Education Experience On site Work must be completed at the physical location. There is no option to work remotely. Work setting Responsibilities Tasks Experience and specialization Computer and technology knowledge ...
-
Information Technology
5 months ago
North York, Canada Nadlan-Harris Property Management Inc Full timeEducation: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
-
Community Support
5 months ago
North York, Canada Kinnect Support Services Full time**Work related duties**: - To translate spoken language to sign language and sign language to spoken language between people who are hearing and people who are deaf/hard of hearing. - Supportive residential environment for those with Autism, Developmental Delays, Mental Health or behavioral issues. - **Communicate effectively with a client who is hard of...