Horticulture Technician, Western Canada

2 months ago


Ottawa, Canada Growcer Inc. Full time

**Horticulture Technician**
- Remote, Western Canada_
- Full-Time, Salaried, Customer Success Team_

**About **Growcer**

Growcer is an innovative agri-tech startup launched in Ottawa in 2015, specializing in the manufacturing and design of modular hydroponic systems that enable commercial food production in 40 ft. modules. Its vertical farming technology enables customers to grow fresh vegetables in virtually any climate, having been deployed within the Arctic Circle below -50°C. Growcer has empowered conventional farmers, entrepreneurs, Indigenous, First Nations and remote communities and institutions to grow food locally all year round. Growcer's work has been recognized with awards including Fast Company's World Changing Ideas and the Entrepreneurs' Organization and was featured on Season 13 of CBC's hit show, Dragons' Den.

Growcer is looking for a driven individual with a self-starter attitude as the company enters the next phase of rapid growth and scales across North America. Effective Growcer employees are tenacious, enjoy working in a fast-paced environment, and are comfortable working on big-picture challenges with lots of autonomy. All positions and work responsibilities tie back to our mission of empowering people to feed the world more sustainably, and applicants who are laser-focused on contributing to the creation of a better food system will find a workplace and team that shares their vision for sustainable agriculture.

**Reconciliation**

The Growcer team acknowledges that we work with many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us.

We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting.

Growcer is committed to progressing the path of Reconciliation in a deeply meaningful way, in partnership with Indigenous and First Nations Peoples and is dedicated to fulfilling our role and responsibilities in this regard.

**About the Role**

As a Horticultural Technician, you play a vital role in the Growcer organization leading the hands-on installation and on-going technical support for new and existing farms. You’ll help train customers in how to best run their farms and support them with troubleshooting. You will work to create training and technical internal materials; as well as contribute ideas that improve the overall quality of the farms.

**Responsibilities**
- Install new Growcer farms as well as liaising with and training new customers on how to effectively operate their farm(s)
- Comply with, and train customers on the safe operation of tools and equipment; cleaning techniques; and appropriate personal protective equipment (PPE) used to maintain personal safety and integrity of the facilities
- Be involved in troubleshooting of equipment malfunctions, general system maintenance, and installation of new equipment
- Travel nationally and potentially internationally to assist with the installation of company equipment and training of new customers
- Visit existing customer farms across the Growcer network to complete project audits, re-train customers on standard operating procedures (SOPs), and sharing these findings to the Growcer team at Ottawa HQ
- Maintain knowledge of tasks and procedures associated with multiple types of hydroponic growing techniques (e.g. liquid, soilless, or aeroponic culture) and related technologies (e.g. water quality sensor calibration and troubleshooting)
- Data collection work (e.g. seeding, transplanting, pruning, harvesting etc.) for experiments
- When not on-site with customers the role includes providing virtual support, liaising with 3rd party contractors, updating/creating documents and other related administrative work

**Required Skills & Competencies**
- Strong technical & troubleshooting ability combined with good organizational and time management skills
- Proven ability to manage several tasks and projects at once in a fast-pace, deadline-driven environment
- Excellent communication skills, written and interpersonal
- Enjoys teaching and learning from our customers
- Exceptional attention to detail with a strong focus on quality control
- Ability to work independently and manage own priorities; self-starter attitude
- Familiarity with troubleshooting the operation of small equipment, controlled environment agriculture control systems (e.g. Argus, Priva, Growlink, etc), and installation of irrigation and lighting systems
- Comfortable working with common software such as google docs, spreadsheets and Dropbox and Gmail
- Safe use and care of common power tools, hardware and related equipment
- Indigenous and First Nations and those with experience working with Indigenous and First Nations are highly valued for th



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