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Dock Manager

2 months ago

North Vancouver, Canada Freedom Boat Club BC Full time

Looking for a determined, customer-focused Manager. You will be required to do a variety of things;
- Onboard all new employees
- Manage Employee Files
- Manage employee communications
- Provide communication and process support to other departments within the company (Sales. Operations.Training.)
- Maintain Employee Handbook
- Full-time dock work/coverage as well as hiring, training and scheduling dock staff at our North Vancouver location, and monitoring dock staff performance and customer satisfaction levels
- Manage employee communications
- Developing and documenting processes and procedures to streamline dock operations and ensuring that supplies are available for dock staff to execute their job responsibilities.
- Managing office location.
- Work closely with other Department Managers for the Innovation of company growth and improvements.
- Manage office supplies and organization
- Oversee new member processing and onboarding Create and Maintain member files and spreadsheets Maintain dropbox files for documentation
- Create and modify company forms, documents, Foster company culture - managerial role

Fleet Maintenance
- Coordination with our Fleet Manager for learning fleet maintenance on site as well as managing ongoing fleet maintenance off site.
- Partnering closely with our sales and marketing functions to develop and implement processes for local office sales procedures and sales / event support.
- As part of these responsibilities, your training for safe boat operations, employee relations and club operations shall form part of your responsibilities as well as otherduties as assigned by your supervisor.

**Salary**: From $19.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekend availability

Licence/Certification:

- Pleasure Craft Operator Card (PCOC License - easy to get) (preferred)

Work Location: In person

Expected start date: 2023-07-19

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