Collection Agent

6 months ago

Montréal, Canada National Bank of Canada Full time

As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy.

**Your compensation**

The salary starts at $23.50/hour with two salary increases projected in the first year. We offer a program to reimburse tuition fees.

**Your role**
- Contact clients and establish trust-based relationships
- Analyze and understand large amounts of information in order to properly assess clients' financial situation
- Listen to clients’ needs and resolve their issues
- Set up solutions that are adapted to clients' financial situations
- Educate clients on their financial situation and highlight the benefits

Our Client Contact centre is open Monday to Friday from 8:00 a.m. to 8:00 p.m. You’ll work full time from Monday to Friday from 11:30 p.m. to 8:00 p.m. except during the first weeks because training takes place during the day.

**Your team**

Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another.

**Learning and development**

You’ll start with a training program lasting 3 to 4 months at the office. Your on-the-job training will focus on how to help clients over the phone and you'll be supported by a trainer-coach.

We encourage our employees’ development and offer numerous career opportunities, including a career development plan with our internal career counsellors, ongoing coaching and the possibility of paid external training.

**Requirements**:

- High school diploma
- Customer service and advisory experience
- Aptitude for building strong relationships and proactively establishing ties with clients
- Bilingualism (English/French) because the sector works with English-speaking and French-speaking clients

sacP

**Your benefits** In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

  • Collections Agent

    7 months ago

    Montréal, Canada Financial Debt Recovery Ltd. Full time

    Financial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest...

  • Collections Agent

    6 months ago

    Montréal, Canada Financial Debt Recovery Ltd. Full time

    Financial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest...

  • Collections Agent

    6 months ago

    Montréal, Canada Financial Debt Recovery Ltd. Full time

    Financial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest...

  • Collections Agent

    6 months ago

    Montréal, Canada Financial Debt Recovery Ltd. Full time

    Financial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest...

  • Bilingual Collections Agent

    1 week ago

    Montréal, Canada NorthLake Financial Corp Full time

    **About Northlake Financial Corp.** Northlake Financial team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. **Why Work for us?** Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance...

  • Collections Agent

    6 months ago

    Montréal, Canada Financial Debt Recovery Ltd. Full time

    Financial Debt Recovery Limited (FDR) is a single source provider for all corporate credit and revenue management needs, focused on collection services for accounts. FDR provides collection services to a broad range of major Canadian organizations across the country. Our clients currently include the Ontario Government Collection Management Unit, the largest...

  • B2b Collection Agent

    3 months ago

    Montréal, QC, Canada Carmichael Engineering Ingénierie Carmichael Full time

    **B2B Collection Agent** Join our dynamic team and contribute to the financial health of our company! We are looking for an experienced B2B collection agent to manage a portfolio of overdue accounts. **Your responsibilities**: - Portfolio management: Follow-up and analysis of overdue customer accounts, identification of priorities and implementation of...

  • Agent Collection

    7 months ago

    Montréal, Canada Bollore Logistics Full time

    Temporaire - Étudiant Montréal, QC, Canada Bolloré Logistics cherche à ajouter un(e) Agent(e) Collection Recevables (Poste Temporaire - Étudiant) à son équipe en pleine croissance à Montréal! Nous recherchons une personne dynamique pour démarrer sa carrière en logistique. Responsabilités Sous la responsabilité du superviseur aux comptes...

  • Agent de Recouvrement

    7 days ago

    Montréal, Canada Financial Debt Recovery Ltd. Full time

    Financial Debt Recovery Limited (FDR) est un fournisseur unique pour tous les besoins de gestion du crédit et des revenus des entreprises, axé sur les services de recouvrement des comptes. FDR fournit des services de recouvrement à un large éventail de grandes organisations canadiennes à travers le pays. Nos clients comprennent actuellement l’Unité...

  • Agent de Recouvrement

    7 months ago

    Montréal, Canada Financial Debt Recovery Ltd. Full time

    Financial Debt Recovery Limited (FDR) est un fournisseur unique pour tous les besoins de gestion du crédit et des revenus des entreprises, axé sur les services de recouvrement des comptes. FDR fournit des services de recouvrement à un large éventail de grandes organisations canadiennes à travers le pays. Nos clients comprennent actuellement l’Unité...

  • Collection Agent

    6 months ago

    Montréal, Canada PRA Group Full time

    Being a part of PRA Group Canada means you are valued! This is a place where your skills and experience contribute to help build our organization’s success. PRA Group Canada is an organization whose mission is to offer nonperforming loan solutions to customers in a respectful, ethical way. We go the extra mile to ensure the experience of all original...

  • Collections Specialist

    6 months ago

    Montréal, Canada MC RECRUTEMENT ET CONSULTATION Full time

    '''Job Overview''' As a Collection Agent, you will be responsible for contacting individuals and businesses to collect outstanding debts. This is a challenging yet rewarding position that requires excellent communication skills, strong negotiation abilities, and the ability to work well under pressure. '''Responsibilities''' - Contact individuals and...

  • Agent de Recouvrement

    2 months ago

    Montréal, QC, Canada Bill Gosling Outsourcing Full time

    **Location**:Hybrid - Montreal, QC **Job Type**:Full-Time / Temps plein **À propos de nous** Chez Bill Gosling Outsourcing, nous offrons des solutions d'externalisation innovantes et fiables à nos clients. Nous recherchons un **agent de recouvrement (tiers)** pour rejoindre notre équipe à Montréal. Si vous êtes motivé, axé sur les résultats et...

  • Agent de Recouvrement

    3 months ago

    Montréal, QC, Canada Bill Gosling Outsourcing Full time

    **Location**:Hybrid - Montreal, QC **Job Type**:Full-Time / Temps plein **À propos de nous** Chez Bill Gosling Outsourcing, nous offrons des solutions d'externalisation innovantes et fiables à nos clients. Nous recherchons un **agent de recouvrement (tiers)** pour rejoindre notre équipe à Montréal. Si vous êtes motivé, axé sur les résultats et...

  • Receivables Agent

    2 weeks ago

    Montréal, QC H1C 1G1, Canada Sanimax Full time

    Your professional transformation starts here Are you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company? This job is for you! The Receivables Agent will be primarily responsible for...

  • Collection Customer Service Agent

    6 months ago

    Montréal, Canada National Bank of Canada Full time

    Youtube Video As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy. **Your compensation** The salary starts at $23.50/hour with two salary...

  • Collection Customer Service Agent

    7 months ago

    Montréal, Canada National Bank of Canada Full time

    Youtube Video As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy. **Your compensation** The salary starts at $23.50/hour with two salary...

  • Collections Manager

    7 months ago

    Montréal, Canada Finsana Full time

    **FinSANA** We are a global fintech company that specializes in catering to underserved and underbanked consumers. Our organization has a passion for helping people financially through our technology solutions which has allowed us to serve millions of consumers globally. Headquartered in Montreal, Canada with offices in the United States and Latin America,...

  • Collection Agent

    6 months ago

    Montréal, Canada Groupe Solution Collect Full time

    GROUPE SOLUTION COLLECT is a Canadian company that operates in the recovery/call center sector. We distinguish ourselves by offering services with high added value supported by advanced technologies and qualified staff. We offer our services to several large companies in the financial sector, in telecommunications, in the insurance sector and for the...

  • Collection Customer Service Agent

    6 months ago

    Montréal, Canada National Bank of Canada Full time

    Youtube Video As a **part time** Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy. **Your compensation** The salary starts at $23.50/hour...