Administrative Assistant

1 month ago

Edmonton, Canada Government of Alberta Full time

**Job Information**:
Job Requisition ID: 43207

Ministry: Office of the Alberta Ombudsman

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Regular/Temporary: Regular

Scope: Open Competition

Closing Date: May 24, 2023

Classification: Administrative Support 4

**About Us**:
In Alberta, the positions of the Alberta Ombudsman and Public Interest Commissioner are held by the same person and the main offices are co-located in Edmonton. There is a second Ombudsman office located in Calgary.

The Alberta Ombudsman provides oversight of the provincial government to ensure fair treatment through independent investigations, recommendations and education within Alberta government authorities, professional organizations, municipalities, and the Patient Concerns Resolution Process of Alberta Health Services. Under the authority of the _Ombudsman Act_, the Ombudsman can investigate written complaints received from any individual or group or commence an investigation on his own motion or at the request of a Minister.

Under the authority of the _Public Interest Disclosure_ (Whistleblower Protection) _Act_ (PIDA), the Public Interest Commissioner oversees the disclosure and investigation of serious and significant matters in or relating to departments, public entities, offices of the Legislature and political offices, that are unlawful, dangerous to the public or injurious to the public interest. PIDA protects employees who make those disclosures, and the Commissioner is also responsible for investigating complaints where employees allege reprisal action has been taken against them.

The Ombudsman/Public Interest Commissioner promotes a positive workplace culture and work-life balance. Professional learning and development are encouraged, and mentorship is considered an essential part of organizational success.

The office of the Ombudsman and Public Interest Commissioner is a great place to work

**Role**:
Are you looking for your next challenge? Do you have excellent written and oral communication skills? Are your computer skills exceptional? Do you thrive at multitasking and organization? If so, we have the opportunity for you

Reporting to the Executive Assistant, the Administrative Assistant is the first point of contact to those accessing our services while providing high level administrative support to all areas of the offices.

**The Administrative Assistant is responsible for**:

- Providing reception services;
- Case creation and data maintenance in the case management system;
- Accounts Payable submissions and maintenance of the vendor filing system;
- Backup coverage for the Executive Assistant, when required; and
- Other duties to support the functions of the Edmonton and Calgary offices relating to scheduling, coordination, and procurement.

**Qualifications**:

- High school diploma and two years of related experience. Equivalencies may be considered.
- Administrative Professional Diploma/Certificate is considered an asset.
- Comprehensive knowledge of and experience with Microsoft 365 Office Suite. Must be proficient with Word and Outlook.
- Proficient use of Adobe Acrobat relating to document modification.
- Typing speed of 50+ wpm with high level of accuracy.
- Ability to maintain a high degree of professionalism and confidence when dealing with challenging complainant interactions.
- Ability to communicate clearly and effectively.
- Ability to manage competing priorities to meet deadlines while maintaining excellent attention to detail.

**Salary**:
$1,729.71 to $2,113.42 Bi-Weekly

$45,145 to $55,160 Annually

**Requirements**:

- Your resume and cover letter should include information that clearly and concisely demonstrates how your qualifications meet the requirements outlined in this job posting, including education and experience.
- You must be a Canadian citizen, permanent resident, or hold a work permit with an expiration date of no less than June 30, 2024.

**How To Apply**:
Human Resources

Alberta Ombudsman

9925 - 109 Street NW, Suite 700

Edmonton, AB T5K 2J8

Tips for Applicants:
**Closing Statement**:
**Note: This competition may be used to fill future positions.

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