Sales Support

3 weeks ago

Headingley, Canada Matix Lumber Inc. Full time

Matix Lumber Inc. is a family and locally owned and operated professional building supply centre that provides all of your building needs. We are a building supply and project centre providing project contractors and do-it yourself builders with the tools, materials, design, and construction services to support projects of any scale.

Matix Lumber services all sectors of the building industry and offer a comprehensive selection of quality lumber and building materials manufactured by North America’s leading producers. We provide contractors, avid builders DIYers, and community leaders with the tools, construction service, and design expertise to support residential and commercial projects - from start to finish.

We believe in building collaborative, mutually beneficial relationships with everyone we work with and have been able to achieve this through our industry experience, sound project execution, and visionary thinking.

**The Sales Support Associate duties include but are not limited to**:

- Assisting the sales team by:

- Being the initial point of contact for customers
- In-person
- On the telephone
- Inputting data into BisTrack
- Providing customers with recommendations in selections that best fit their project.
- Assisting the sales team in meeting and exceeding annual sales goals
- Assisting the sales support team lead with administration duties.
- Assisting in establishing, developing, and maintaining relationships with customers
- Developing and expanding one's personal product knowledge.
- Assisting with product display (including ordering, organization, assembly, etc.)
- Assisting with tasks related to store opening and/or closing.
- Other duties as assigned.

**Job Requirements**:

- Experience in a sales and sales support role (preferably in a retail building or construction environment)
- Demonstrated track record of continuous learning (with knowledge of the building industry considered to be a strong asset)
- Customer service skills
- Demonstrated ability to manage and multi-task several projects at the same time.
- Demonstrated ability to work in a fast-paced ever-changing environment.
- Exceptional communication skills (written, verbal and listening)
- Strong organizational skills and self-motivated

Our employees enjoy a full range of health benefits and other Company perks including benefits, store discount, tuition reimbursement, and much more.

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