Service Technician

7 months ago

Headingley, Canada Four Seasons Sales Full time

**Who we are**:
Four Seasons Sales is Canada’s fastest growing RV dealer group with locations in Winnipeg, Virden, Regina, and Medicine Hat. Four Seasons carries travel trailers, fifth wheels, and toy haulers from all of North America’s top manufacturers. In addition, Four Seasons also runs the most comprehensive Emergency Road Service program in the business. Our company is built on exceptional customer service and we are dedicated to creating a team that supports this value.

**What we offer**:

- Competitive compensation packages
- Comprehensive group benefits package for you and your family
- Hourly efficiency bonuses
- Paid personal leave
- On the job training
- Manufacture provided training
- Opportunity for advancement and growth with a rapidly growing company

**What we’re looking for**:
Four Seasons Sales RV Service Technicians are responsible for performing RV unit maintenance and repair work in accordance with dealer and factory quality standards. This includes work on new units as well as customer units.

**Duties and Responsibilities**:

- Complete assigned work as efficiently as possible to satisfactory completion
- Make sure all paperwork is complete and processed for each work assignment
- Make sure you write all information correctly and legibly on repair orders so that all personnel may decipher what is needed or what has been completed on the unit
- Write up a description of corrective parts on the repair order tech sheet
- Complete the information required on the repair order (I.E. VIN, odometer, model, serial number of appliance) to identify unit and specifications
- Ensure time ticket is correctly and fully completed - include repair number and employee name
- Complete P.D.I. (Pre-Delivery Inspection). Inspect the various operations of the unit as outlined by the PDI checklist. Make a detailed list of problems and make all necessary adjustments. On a new unit, repairs must be added to the repair order by the PDI writer and claimed through the manufacturer for warranty reimbursement. On a used unit, write up a complete list of problems and give it to the PDI writer
- Notify the service advisor/PDI writer if the time recorded on the repair order is not sufficient before doing the repair. The customer may have been already quoted and need to be re-contacted to authorization further charges
- Assist the Service Advisor to flag time on repair orders by giving them the repair order and your time ticket when you complete a job
- Perform corrective repairs in accordance with factory and dealership quality control standards
- Return all warranty parts to warranty with a tag and all applicable information
- Have the Parts department fill out special order forms when the parts are not in stock
- Develop and sustain production knowledge pertinent to the dealership at a level which will let you do your job correctly and timely
- Hand in all time tickets at the end of the day, correctly and fully completed
- Clock off a completed unit on your time ticket unit as soon as it is finished
- Be willing to work weekends as scheduled
- Perform any other responsibilities as assigned by management

**Core Competencies and Qualifications**:

- 1 years of general mechanical, technical, and/or electrical repair experience
- Valid Drivers Licence
- Customer service skills a must
- Excellent communication skills
- Ability to work in a team environment
- Problem solving skills
- Accountability and dependability

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

**Experience**:

- general mechanical, technical, or electrical repair: 1 year (preferred)

Licence/Certification:

- Driver's License (preferred)

Work Location: In person

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