Office Administrator

4 weeks ago


Richmond Hill, Canada Richmond Hill Psychology Centre Full time

We are hiring an office admin / receptionist for 4 days per week. Ideally, you should be able to work according to this schedule:
Mon 10am-8pm,

Tue 10am-7pm,

Wed 10am-8pm

Thu 10am-7pm

Fri, Sat, Sun - off

Hourly rate: $22/hr.

**Job requirements**:

- English fluency: _**Must have advanced level proficiency in written and verbal English**_
- Excellent reading, writing and communication skills
- Excellent social/personal skills
- Excellent organizational skills and punctuality
- Ability to interact confidently and professionally with clients of different ages and cultural backgrounds
- Bachelor's degree or college diploma
- Good computer skills, expert knowledge of Microsoft Office suite (MS Word, Excel, Outlook)
- Bachelor's degree in Psychology or Social Work
- Previous secretarial experience in healthcare

**Responsibilities include**:
1. Reception and administrative support:

- Greet and direct clients upon their arrival.
- Answer the phone and respond to questions from clients and providers.
- Schedule client appointments and send appointment reminders
- Issue invoices and collect credit card and cash payments.
- Ensure that the waiting room is a welcoming and comfortable space for clients.
- Support the day-to-day operations of the psychological center.

2. Client care
- Gather all required information from incoming clients.
- Explain practice policies to clients as needed.
- Ensure client privacy and confidentiality.
- Address client concerns and complaints and resolve them in a positive manner.

3. Professional
- Client record and appointment management using specialized computer software.
- Assist therapists and psychometrists when required.

**Salary**: $22.00 per hour

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Richmond Hill, ON L4B 3M6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Absolute fluency in English is essential for this role due to the need for precise, clear, and professional communication with clients from diverse ethnic backgrounds and a broad spectrum of disabilities. Are you fluent in both written and verbal English? (Please answer Yes or No).

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 2023-07-31
Expected start date: 2023-08-14



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