Dispatcher/customer Service
3 days ago
**About us**
RCS Cartage Ltd. is a locally owned and operated business in TRANSPORTATION_LOGISTICS in Lethbridge, AB T1H 0C6. Our team strives to be their best every day and genuinely enjoys serving our customers.
Our work environment includes:
- Modern office setting
- Training
- Culture of respect for each other.
- Top of class Safety program and training for all employees
**Job Summary**
**Responsibilities**
- Receive and process customer orders for shipment
- Coordinate with drivers and carriers to schedule pick-ups and deliveries
- Track shipments and provide updates to customers as needed
- Ensure accurate data entry of shipment details into the transportation management system
- Communicate with internal teams to resolve any issues or delays in delivery
- Collaborate with the warehouse to ensure smooth operations
- Assist in resolving any customer complaints or concerns related to delivery
**Experience**
- Previous experience in a dispatching role preferred
- Strong data entry skills with the ability to type accurately and efficiently
- Familiarity with shipping and receiving processes
- Excellent communication skills, both written and verbal
**Note**: This job description is not intended to be all-inclusive. The employee may perform other related duties as needed to meet the organization's ongoing needs.
Pay: $21.00-$24.00 per hour
Expected hours: 40 per week
Additional pay:
- Overtime pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 2025-01-12
Expected start date: 2025-01-13
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