Customer Service Representative

2 weeks ago


Lethbridge, Alberta, Canada Fedex Canada Full time
About FedEx Canada

We are a leading provider of transportation, e-commerce and business services. Our vision is to be the world's preferred logistics company.

Compensation

The estimated salary for this position is between $40,000 and $60,000 per year, depending on experience.

Job Description

This is an interview position for a Customer Service Representative at one of our stations. The successful candidate will provide accurate information and assistance to customers requiring direct customer interface.

Required Skills and Qualifications
  • High school diploma or equivalent; college diploma preferred
  • Knowledge of Canadian Customs regulations preferred
  • Knowledge of FedEx Express and Ground products and services preferred
  • Ability to successfully complete all basic and recurrency training
  • Ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with appropriate equipment
  • Excellent interpersonal and verbal communication skills
  • Good analytical and problem-solving skills
  • Good negotiation skills
  • Demonstrated ability to handle stress and work in a highly pressured, monitored, and changing work environment
Benefits

We offer a range of benefits to support the health, well-being, and financial security of our employees. These include medical and dental coverage, life insurance, paid time off, and more.

Other Requirements

This position requires the ability to work varying shifts based on business needs. If you reside in the province of Quebec, you must be bilingual (French and English). In addition, candidates must have a valid driver's license and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.



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