Customer Service Ambassador

7 days ago


Lethbridge, Alberta, Canada Great Clips Full time

About Us

At Great Clips, we prioritize delivering exceptional customer experiences. Our team works together to create a welcoming atmosphere from the moment customers arrive until they complete their service.

If you're a customer service expert who thrives in fast-paced environments and is passionate about being part of a great team, we'd love to hear from you

What We're Looking For

We're seeking a skilled Receptionist to join our front-of-house team. Key responsibilities include:

  • Welcoming customers warmly and making them feel at ease
  • Communicating Great Clips processes, Online Check-in, and Wait Time Monitor to customers
  • Processing transactions and issuing receipts
  • Providing general knowledge of retail products and making recommendations
  • Managing customer flow between check-in and service
  • Maintaining cleanliness and sanitation of the front desk and lobby area
  • Answering phone calls professionally
  • Informing customers about services offered
  • Updating customer records with contact information
  • Supporting stylists in maintaining salon cleanliness and sanitation
  • Committing to a flexible schedule, including peak hours
  • Dedication to providing outstanding customer service
  • Ability to work efficiently and effectively in high-pressure situations

Salary Estimate

Based on industry standards and location, the estimated salary for this role is $45,000 - $65,000 per year.



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