Customer Service Ambassador
7 days ago
About Us
At Great Clips, we prioritize delivering exceptional customer experiences. Our team works together to create a welcoming atmosphere from the moment customers arrive until they complete their service.
If you're a customer service expert who thrives in fast-paced environments and is passionate about being part of a great team, we'd love to hear from you
What We're Looking For
We're seeking a skilled Receptionist to join our front-of-house team. Key responsibilities include:
- Welcoming customers warmly and making them feel at ease
- Communicating Great Clips processes, Online Check-in, and Wait Time Monitor to customers
- Processing transactions and issuing receipts
- Providing general knowledge of retail products and making recommendations
- Managing customer flow between check-in and service
- Maintaining cleanliness and sanitation of the front desk and lobby area
- Answering phone calls professionally
- Informing customers about services offered
- Updating customer records with contact information
- Supporting stylists in maintaining salon cleanliness and sanitation
- Committing to a flexible schedule, including peak hours
- Dedication to providing outstanding customer service
- Ability to work efficiently and effectively in high-pressure situations
Salary Estimate
Based on industry standards and location, the estimated salary for this role is $45,000 - $65,000 per year.
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