Assistant Property Manager

2 weeks ago

Toronto, Canada BentallGreenOak Full time

**Assistant Property Manager**

**Toronto, ON**

**Who We Are**:BentallGreenOak is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BentallGreenOak serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BentallGreenOak has offices in 27 cities across thirteen countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BentallGreenOak is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.

BentallGreenOak promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.

**The opportunity**:
Located in the financial district in Toronto, the Assistant Property Manager will be responsible for supporting all aspects of the day-to-day property management activities of the properties in the assigned portfolio.

**What you will do**:
**Property Management**:

- Liaise with accounting staff, tenants, building operators, and contractors in a professional, courteous, and efficient manner.
- Conduct regular building, common areas and vacant space inspections. Document accordingly.
- Oversee tenant surveys, ensuring distribution of survey on a timely basis and encouraging maximum participation of all tenants. Review survey responses, analyzing trends and concerns. Communicate final results to tenants using survey tools available. Follow up with all tenants providing written feedback on overall ratings and speak to all tenants to ensure issues have been dealt with to the satisfaction of the tenant.
- Maintenance and updating of tenant contact information, for timely collection and recording of tenant insurance certificates. Assist with insurance and appraisal tours as directed.
- Tender and administer all regular operating contracts as directed. Update and maintain contract summaries.
- Monitor and follow up on tenant maintenance requests to ensure overall service delivery is consistent with BentallGreenOak standards. Review monthly reports and follow up as required.
- Embrace and pro-actively support BentallGreenOak’s culture of environmental sustainability, and corporate and social responsibility
- Assist with tenant events and tenant appreciation initiatives as directed.

**Project Management**:

- Assist with tenant and Landlord construction capital coordination, including tendering, awarding and executing approved projects.
- Assist with Sustainability initiatives including ForeverGreen, BOMA BEST and Fitwel Viral Response building certifications.
- Assist with tenant move-ins and move-outs, including Welcome Package checklists and procedures.

**Financial & Reporting**:

- Assist with annual budgets including data input and compilation of final package. Manage property budgets, review invoices, and ensure payments are made within applicable timelines.
- Prepare monthly owners reports, including analysis of financial statements and variance reports.
- Ensure the timely review and distribution of annual and interim rental statements and year-end recovery statements.
- Assist with AR collection, as required.
- Code, verify and ensure that accounts payable invoices are entered in Perceptive in a timely manner, consistent with the cheque run schedule.
- Monitoring of lease related payments (i.e., progress billing on work orders, tenant allowances, etc.).
- Other tasks and responsibilities as may be required from time to time.

**Who you are**:

- 5+ years of related real estate management experience.
- **RPA, FMA** designation or post-secondary or undergraduate courses in property management are an asset.
- Superior financial, analytical and research skills.
- Must be able to read and analyze leases and contracts.
- **Relationship Skills** - Superior oral and written communication and presentation skills; ability to develop and sustain cooperative working relationships at all levels; ability to exercise confidentiality; displays enthusiasm and has a desire to learn; team player
- **Organizational/Multi-Task Skills** - Ability to allocate one's time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands and competing priorities, adapt to new ideas and constant changes
- **Decision Making Skills** - Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach
- **Police Clearance** - A criminal verification check is required for employment.

We thank all applicants fo

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