Staff and Patient Assistant
2 weeks ago
**SUMMARY**:
Staff and Patient Assistants report to the Director of Nursing or such designate and Personal Care Registered Staff in charge of the shift and are responsible for providing non-care related support to residents and to the long-term Care (LTC) Home’s Care team. They assist in maintaining a safe and secure environment for residents, visitors, and other staff members by providing comfort and companionship to promote well-being of each resident. All duties are performed in the best interest of the residents and their families, and in accordance with LTC home’s vision, mission and values statements.
**RESPONSIBILITIES**:
- Assisting at meal times and during nutritional breaks by helping with set up, delivery and service
- to residents in the dining room, in their rooms or in activity areas,
- Guiding residents to and from their rooms and throughout the home to activities and to
- promote a positive resident experience,
- Supporting residents in managing their personal belongings and organizing their personal
- laundry, choosing clothing and assisting the resident as requested,
- Assisting residents with devices (cell phones/tablets) to enable residents to communicate with
- their families and friends,
- Greeting residents, families and visitors in a positive and supportive manner requesting if they
- need assistance of any kind,
- Assisting the care team in facilitating and monitoring visitors,
- Providing companionship to residents while reflecting the preferences of the resident,
- Helping residents to keep their personal belongings and environment safe and tidy, and making
- beds,
- Checking equipment and restocking unit supplies, and reporting issues to the supervisor
- Assisting, as appropriate, with team members who are transferring or positioning residents,
- Completing assigned clerical tasks,
- Assisting in set up of resident activities and programs,
- Participating in care team meetings as appropriate,
- Communicating and interacting with residents, family members, visitors, staff and volunteers in
- a courteous and professional manner,
- Conducting duties in accordance with policies and procedures of host LTC Home and employer,
- and government regulations, laws, and policies.
- Understanding and following all health and safety policies and procedures,
- Working safely to reduce the risk of injury to self, other staff members, and residents,
- Reporting all actual or potential hazardous situations or injuries to immediate supervisor,
- Participating in health and safety, and Infection Prevention and Control training as required,
- Maintaining confidentiality of residents’ personal information,
- Participating in care team conferences,
- Attending in-service education sessions, staff meetings and workshops as directed,
- Identifying and documenting building/equipment breakdowns in maintenance log,
- Following all requirements in the Long-Term Care Homes Act and regulations under the Act,
- Communicating with supervisor any problems related to resident care and safety, and/or
- Performing other related duties as required.
**QUALIFIICATIONS**:
- High school diploma;
- Strong computer skills and proficiency in the use of all Microsoft Office products; including Access, Word and Excel;
- Strong written and oral communication skills in English, and legible handwriting;
- Must have the ability to prioritize tasks and be flexible in a busy healthcare environment;
- Possess exemplary interpersonal communication skills, patience and a genuine interest in the well-being of the stakeholders being served;
- Ability to exercise sound judgment in handling information that is confidential and sensitive in nature;
- Capacity to know when to ask for assistance from clinical staff when fielding inquiries;
- Self-directed; work well both independently and interdependently under pressure;
- Must have ability to pay great attention to the detail and accuracy of work completed;
- Ability to appropriately interact with stakeholders from various cultural backgrounds;
- Sense of humour;
- Very good attendance record;
- Good performance record.
- Note:_
- As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid accommodation under the Ontario Human Rights Code exists. Please note, if you are extended an offer of employment,_
**_ you will be required to provide proof of vaccination in Ontario QR Code format. _**:
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