Clerical Assistant in Patient Surgical Short Stay

6 months ago


Toronto, Canada St. Michael's Hospital Full time

The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health care providers, staff, patients, families, and administration to provide fair, timely and equitable patient access to services.

**RESPONSIBILITIES**
- Provide a broad range of secretarial and clerical support to the daily operations of a specific department
- Provide excellent customer service - first contact by phone, in person and electronically for patients, staff and visitors; answers and forwards messages, facilitates pages to physicians/consult service providers, manages flow of patients/clients/visitors in a customer focused manner
- Coordinate timing and record keeping relating to patient admission, discharges, transfers and tests, maintaining patient charts (e.g., standardized packages, thinning, team labels, names, file old charts upon discharge)
- Arrange and coordinate appointments and meetings as necessary e.g., arranges for follow-up outpatient appointments at discharge
- Collaborate with patient care team (physicians, nurses, clinical assistants, health disciplines, USWs) to support patient care flow, family visiting or other unit/department coordination processes
- Manages requests in a timely manner, based on priority
- Organize transfers, services and equipment for the unit e.g., ambulance transfers, porter, requests for maintenance of unit supplies and equipment and keep log of equipment sent out e.g., to Engineering, coordinate with consult services and portable diagnostics
- Review, order and/or pick up supplies and equipment and maintain inventory, with oversight from CLM or designate
- Update hospital bed management system and unit patient boards
- Updates infection control patient status and related signage

**QUALIFICATIONS**
- Graduate of a recognized Office Administration program or equivalent
- Requires a Medical Terminology Certificate
- Recent clerical assistant experience in a hospital setting required
- Experience as an inpatient clerical assistant preferred
- Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook
- Communicate clearly and fluently in English.
- Excellent interpersonal and communication skills
- Good judgment and discretion
- Work well under pressure
- Highly organized and efficient time manager
- Problem solver
- Must be able to prioritize and multitask



  • Toronto, Ontario, Canada North York General Hospital Full time

    At North York General Hospital, we are committed to excellence in patient care. As a Registered Dietitian in our Surgical Short Stay, Cardiac Clinic and Inpatient/ Outpatient Mental Health team, you will play a vital role in providing safe, effective, and ethical care to our patients and their families.Key Responsibilities:• Conduct comprehensive patient...


  • Toronto, Canada Unity Health Toronto Full time

    **CLERICAL ASSISTANT CLINICS SURGICAL DAYCARE** (JOB ID: 1316)**: RESPONSIBILITIES: Reporting directly to the Clinical Leader/Manager of Pre and Postoperative Services, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for the Terrence Donnelly Day Surgery...


  • Toronto, Ontario, Canada North York General Hospital Full time

    At North York General Hospital, we are committed to excellence in patient care. As a Registered Dietitian, you will be part of our dynamic team, working in the Surgical Short Stay, Cardiac Clinic, and Inpatient/ Outpatient Mental Health units. Your goal will be to provide safe, effective, and ethical care for patients and their families, in accordance with...


  • Toronto, Ontario, Canada North York General Hospital Full time

    At North York General Hospital, we are committed to excellence in patient care. As a Registered Dietitian, you will be part of our dynamic team, working in the Surgical Short Stay, Cardiac Clinic, and Inpatient/ Outpatient Mental Health units. Your goal will be to provide safe, effective, and ethical care for patients and their families, utilizing your...


  • Toronto, Ontario, Canada North York General Hospital Full time

    At North York General Hospital, we are committed to excellence in patient care. As a Registered Dietitian, you will be part of our dynamic team, working in the Surgical Short Stay, Cardiac Clinic, and Inpatient/ Outpatient Mental Health units. Your goal will be to provide safe, effective, and ethical care for patients and their families, utilizing your...


  • Toronto, Ontario, Canada North York General Hospital Full time

    At North York General Hospital, we are committed to excellence in patient care. As a Registered Dietitian, you will be part of our dynamic team, working in the Surgical Short Stay, Cardiac Clinic, and Inpatient/ Outpatient Mental Health units. Your goal will be to provide safe, effective, and ethical care for patients and their families, in accordance with...


  • Greater Toronto Area, Canada Humber River Health Full time

    Clerical Support Associate OpportunityHumber River Health is seeking a skilled Clerical Support Associate to join our Surgical PreScreening Clinic team.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional patient care and administrative support to our surgical team.Key ResponsibilitiesProvide...


  • Greater Toronto Area, Canada Humber River Health Full time

    Clerical Support Associate OpportunityHumber River Health is seeking a skilled Clerical Support Associate to join our Surgical PreScreening Clinic team.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional patient care and administrative support to our surgical team.Key ResponsibilitiesProvide...


  • Toronto, Ontario, Canada North York General Hospital Full time

    Job SummaryWe are seeking a highly skilled Registered Practical Nurse to join our dynamic team in the Short Stay Surgery Unit at North York General Hospital. As a key member of our interdisciplinary team, you will provide exceptional patient care, collaborate with colleagues, and contribute to a culture of excellence and innovation.Key...


  • Toronto, Ontario, Canada North York General Hospital Full time

    Job SummaryWe are seeking a highly skilled Registered Practical Nurse to join our dynamic team in the Short Stay Surgery Unit at North York General Hospital. As a key member of our interdisciplinary team, you will provide exceptional patient care, collaborate with colleagues, and contribute to a culture of excellence and innovation.Key...


  • Greater Toronto Area, Canada Humber River Health Full time

    Surgical PreScreening Clinic Job OpportunityHumber River Health is seeking a highly skilled and organized Clerical Support Associate to join our Surgical PreScreening Clinic team.Key Responsibilities:Provide exceptional reception and customer service to patients and staff.Process patient registrations and maintain accurate patient records.Support clerical...


  • Greater Toronto Area, Canada Humber River Health Full time

    Surgical PreScreening Clinic Job OpportunityHumber River Health is seeking a highly skilled and organized Clerical Support Associate to join our Surgical PreScreening Clinic team.Key Responsibilities:Provide exceptional reception and customer service to patients and staff.Process patient registrations and maintain accurate patient records.Support clerical...


  • Toronto, Ontario, Canada North York General Hospital Full time

    About North York General HospitalNorth York General Hospital is a leading community academic hospital that provides excellent patient care and is committed to excellence in integrated patient-centered care. We are part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, and are building on...


  • Toronto, Ontario, Canada North York General Hospital Full time

    About North York General HospitalNorth York General Hospital is a leading community academic hospital that provides excellent patient care and is committed to excellence in integrated patient-centered care. We are part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, and are building on...


  • Toronto, Ontario, Canada North York General Hospital Full time

    About North York General HospitalNorth York General Hospital is a leading community academic hospital that is committed to excellence in patient care. We are part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, driving the development of a locally integrated health system to serve the...


  • Toronto, Ontario, Canada North York General Hospital Full time

    About North York General HospitalNorth York General Hospital is a leading community academic hospital that is committed to excellence in patient care. We are part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, driving the development of a locally integrated health system to serve the...


  • Toronto, Canada Humber River Health Full time

    Position Profile: **Humber River Health. Lighting New Ways In Healthcare.** Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents...


  • Toronto, Ontario, Canada North York General Hospital Full time

    About North York General HospitalNorth York General Hospital is a leading community academic hospital that is committed to excellence in patient care. We are part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, driving the development of a locally integrated health system to serve the...


  • Toronto, Ontario, Canada North York General Hospital Full time

    About North York General HospitalNorth York General Hospital is a leading community academic hospital that is committed to excellence in patient care. We are part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, driving the development of a locally integrated health system to serve the...


  • Toronto, Ontario, Canada North York General Hospital Full time

    Job SummaryWe are seeking a highly skilled Registered Practical Nurse to join our dynamic team in the Short Stay Surgery Unit at North York General Hospital. As a key member of our interdisciplinary team, you will provide exceptional patient care, collaborate with colleagues, and contribute to a culture of excellence and innovation.Key...