Medical Office Administrator/reception

3 months ago


St Jacobs, Canada Woolwich Community Health Centre Full time

**Woolwich Community Health Centre (WCHC)**

**Medical Office Administrator/Reception,**

Permanent Part-Time, Permanent Full-Time positions available (0.6 FTE - 1.0 FTE; 22.5 - 37.5 hours/week)

Woolwich Community Health Centre (WCHC), located in St. Jacobs with satellite locations in Wellesley and Linwood requires a **full time and/or part-time Medical Office Administrator (MOA).**

Our WCHC MOA team provides support to an inter-disciplinary health care team, primarily through client appointment scheduling, health records management, and general clerical, reception, and administrative support to the health care team.

This **position may be deployed to support one or more of WCHC’s locations/key services on an as-needed basis. **Scheduled days/hours of work will be set according to WCHC need for medical reception coverage including daytime, evening and possibly some weekend hours if necessary.

**Responsibilities will include but not limited to**:

- Providing clerical/administrative support to the multi-disciplinary health team.
- Confidentiality and adherence to PHIPA.
- Computer system: Booking appointments, managing schedules, preparing documents, managing messages/completing assigned tasks.
- Working on-site with appropriate PPE if required, in an ever-changing climate.
- Answer incoming telephone calls, greeting in person clients, booking appointments, providing information, or directing appropriately.
- Process fee-for-service payments.
- Ensure a safe, clean, tidy, and secure working environment utilizing relevant occupational health and safety guidelines.
- Ability to manage interruptions, distractions and changing priorities; must be able to function in a very busy office setting; ability to multitask and manage multiple responsibilities.

**Requirements**:

- High School Diploma or equivalent. Preference will be given to post-secondary education in the medical field.
- Previous medical office experience preferred.
- Medical Terminology.
- Must be proficient in English (fluency in reading, writing, speaking, listening/understanding).
- Computer and EMR knowledge. Experience with Practice Solutions EMR is considered an asset.
- Ability to work on-site in appropriate PPE.
- Exceptional organization and prioritization skills.
- Detail oriented, accuracy and ownership.
- Excellent interpersonal and communication skills (written and verbal).
- Ability to work individually and as a part of our team.
- Capacity to multi-task in a fast-paced environment under pressure.
- Strong analytical and problem-solving skills.
- Excellent customer service skills and professionalism.
- Punctual, courteous, and a positive attitude.

The annual full-time salary and entitlements will be pro-rated for part-time positions. Start date and weekly schedule to be negotiated; to begin as soon as possible. **Benefits include life insurance, extended health, vision, and dental plans (single and family plan options), HOOPP retirement savings plan, and 4 weeks paid vacation.**
- Only those applicants selected for an interview will be contacted._



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