Follow-up Support Worker, Housing First

5 months ago

Edmonton, Canada Boyle Street Community Services Full time

**HOURS**: 8:30am - 5:00pm Monday
- Friday (37.5 hours per week)

**REPORTS TO: Housing First Team Leader**

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

The Follow-Up Support Worker manages caseloads for clients living in supportive housing complexes. The purpose of this role is to help these individuals maintain their housing status once they obtain a degree of independency. The FSW is responsible for helping clients access services and programs that help their short-term and long-term needs. The FSW should engage routinely with clients to ensure their needs and interests are being met by the services provided while also fostering an environment for clients to harness skills and habits that will aid in the betterment of their quality of life.

“We stand with our clients, side by side, patiently and for as long as they want - a constant and consistent caring force”

**BACKGROUND**:

- A part of Alberta’s Ten Year Plan to End Homeless, in partnership with Homeward Trust Edmonton, the Follow-Up Support Worker is a member of Boyle Street Community Service’s Housing First team. The Housing First program is a twelve month intensive case management program targeted towards individuals and families that are chronically homeless and have multiple barriers to permanent housing. JOB PURPOSE: The Follow Up Support Worker manages a caseload of previously homeless individuals and/or families to maintain their housing by supporting them in accessing community resources and services to meet both their basic and complex needs. The Follow Up Support Worker will work in partnership with the Housing Outreach Worker, the landlord, and other agencies as necessary to ensure a coordination of services.**KEY AREAS OF RESPONSIBILITIES**:

- Build relationships and rapport with individuals and families that are referred to the program in order to identify a client centered case plan
- Assessing clients’ barriers and needs in order to assist, support, and advocate with or for the participant
- Maintain detailed case notes, regular assessment, documentation, and files to track outcomes - Assist clients in accessing household goods and furniture needed to establish a home-
- Provide crisis intervention services as needed; including follow-up services until crisis situation has stabilized
- Maintain monthly contact with landlords, and weekly contact with clients.
- Partnership responsibilities including but not limited to: intake, partnership meetings, case conferencing, training and committees.
- Perform other related duties as assigned by the Manager/Team Lead which may include: supervising students, organizing program events outside of the regularly scheduled work hours and groups.

**QUALIFICATIONS**:- A strong commitment to upholding the values of Boyle Street Community Services.
- Great attention to detail and excellent organizational skills and ability to multi-task.
- Ability to solve problems for clients quickly, creatively and ethically.
- Proven ability to work in a respectful and client centered manner.
- Good working knowledge of Microsoft Office (Word, Excel, Outlook, Access, PowerPoint)
- Clients may at times be aggressive, must have de-escalation skills.

**Experience and other requirements**:

- At least 2 years of experience of delivering community based services.
- Knowledge of Landlord and Tenant Legislation.
- Knowledge of evidence based practices, motivational interviewing skills and cognitive behavioral techniques.
- Experience of networking with a range of partners and stakeholders.
- Excellent knowledge and understanding of poverty related issues, trends and services particularly within, but not limited to the urban aboriginal population is essential.
- Valid class 5 license and reliable vehicle as local travel is required
- Criminal Record and Child Intervention Checks (results will be reviewed on a case by case basis)Clients, staff and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.Pronouns might be:
- She/Her/Hers- He/Him/His- They/Them/Theirs- And other pronouns that help individuals to express themselves

  • Follow-up Support Worker

    4 weeks ago

    Edmonton, Canada George Spady Society Full time

    **George Spady Society** The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady...

  • Follow Up Support Worker

    5 months ago

    Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

    The Northern Alberta YMCA is looking for a result focused Follow-Up Support Worker to implement and support the execution of the Housing First Philosophy program to individuals, couples and families who are chronically homeless with multiple barriers and high needs. The Follow-up Support Worker is accountable to the YMCA team and participants as a whole to...

  • Follow-up Support Worker

    5 months ago

    Edmonton, Canada The Mustard Seed Society Full time

    Mustard Seed’s Mission is to build hope and wellbeing for our most vulnerable citizens through Jesus’ love. The Follow-up Support Worker (FSW) is part of an Intensive Case Management Team that will provide community-based support to participants connected to a Housing First Program. Reporting to the Housing Plus Manager, the FSW provides client -...

  • Follow-up Support Worker, Contract

    2 months ago

    Edmonton, Canada George Spady Society Full time

    **George Spady Society** The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady...

  • Follow Up Support Worker

    5 months ago

    Edmonton, Canada YMCA of Northern Alberta Full time

    The YMCA of Northern Alberta is looking for someone to join the Community team as a Follow Up Support Worker (FSW). The successful candidate will be experienced in supporting individuals, couples and families who are chronically or episodically homeless with multiple barriers and high needs.  The YMCA of Northern Alberta strives to integrate our values...

  • Follow Up Support

    5 months ago

    Edmonton, Canada Bent Arrow Traditional Healing Society Full time

    Nikihk Indigenous Housing First is an intense home visitation and follow-up program designed to assist those experiencing chronic homelessness. We provide in-home follow-up support, with cultural and spiritual support and education. **Responsibilities**: - Provide follow up support, assistance, and basic skill training to high risk Aboriginal men, women,...

  • Follow Up Support

    1 month ago

    Edmonton, Canada Bent Arrow Traditional Healing Society Full time

    Nikihk Indigenous Housing First is an intense home visitation and follow-up program designed to assist those experiencing chronic homelessness. We provide in-home follow-up support, with cultural and spiritual support and education. **Responsibilities**: - Provide follow up support, assistance, and basic skill training to high risk Aboriginal men, women,...

  • Follow Up Support

    5 months ago

    Edmonton, Canada Bent Arrow Traditional Healing Society Full time

    Nikihk Indigenous Housing First is an intense home visitation and follow-up program designed to assist those experiencing chronic homelessness. We provide in-home follow-up support, with cultural and spiritual support and education. **Responsibilities**: - Provide follow up support, assistance, and basic skill training to high risk Aboriginal men, women,...

  • Follow Up Support Worker

    5 months ago

    Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

    **Our Culture** Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day. **We are welcoming.** We are open to all. We are a place where you can belong. **We are genuine.** We value you and embrace your individuality. **We are hopeful.** We...

  • Follow Up Support Worker

    5 months ago

    Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

    **Our Culture** Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day. **We are welcoming.** We are open to all. We are a place where you can belong. **We are genuine.** We value you and embrace your individuality. **We are hopeful.** We...

  • Follow Up Support Worker

    1 month ago

    Edmonton, Canada YMCA OF NORTHERN ALBERTA Full time

    **This position is available for 6 months pending extension.** **Our Culture** Our mission and core values are brought to life by our culture at the Y. We strive to live our cause of strengthening communities with purpose and intentionality every day. **We are welcoming.** We are open to all. We are a place where you can belong. **We are genuine.** We...

  • Follow-up Support Worker

    4 weeks ago

    Edmonton, Canada The Mustard Seed Society Full time

    The Follow-up Support Worker (FSW) is part of an Intensive Case Management Team that will provide community-based support to participants connected to a Housing First Program. Reporting to the Housing Plus Manager, the FSW provides client - centered care, landlord support and connection to mainstream services. They will be responsible for meeting one on one...

  • Nikihk - Housing First Floater

    2 months ago

    Edmonton, Canada Bent Arrow Traditional Healing Society Full time

    **Job description** Nikihk Indigenous Housing First is an intense home visitation and follow-up program designed to assist those experiencing chronic homelessness. We provide in-home follow-up support, with cultural and spiritual support and education. **RESPONSIBILITIES**: - Provide follow up support, assistance, and basic skill training to high-risk...

  • Youth Worker, Youth Housing First

    2 weeks ago

    Edmonton, Canada Edmonton John Howard Society Full time

    **Full-Time Employment Opportunity** **Job ID 24-032eC** **Company Overview**: For over 70 years, enCompass (formally Edmonton John Howard Society) has been rooted in community safety and this will continue to be our focus. We offer individuals and families a chance to heal and reintegrate into the community from justice and related systems. Our new...

  • Youth Worker, Youth Housing First

    5 months ago

    Edmonton, Canada Edmonton John Howard Society Full time

    **Full-Time Employment Opportunity** **Job ID 24-032EJHS** **Company Overview**: For over 70 years, EJHS has been rooted in community safety and this will continue to be our focus. We offer individuals and families a chance to heal and reintegrate into the community from justice and related systems. Our new strategic direction is about building on our rich...

  • Housing Outreach Worker, Full-time

    4 weeks ago

    Edmonton, Canada George Spady Society Full time

    **George Spady Society** The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady...

  • Youth Worker, Youth Housing First

    5 months ago

    Edmonton, Canada Edmonton John Howard Society Full time

    **Full-Time Employment Opportunity** **Job ID 24-018EJHS** **Company Overview**: It is an exciting time to join the team at the Edmonton John Howard Society as we embark on a renewed strategic direction. For over 70 years, EJHS has been rooted in community safety and this will continue to be our focus. We offer individuals and families a chance to heal and...

  • Youth Worker, Youth Housing First

    5 months ago

    Edmonton, Canada Edmonton John Howard Society Full time

    **Full-Time Employment Opportunity** **Job ID 23-055EJHS** **Company Overview**: It is an exciting time to join the team at the Edmonton John Howard Society as we embark on a renewed strategic direction. For over 70 years, EJHS has been rooted in community safety and this will continue to be our focus. We offer individuals and families a chance to heal and...

  • Youth Worker, Youth Housing First

    5 months ago

    Edmonton, Canada Edmonton John Howard Society Full time

    **Full-Time Employment Opportunity** **Job ID 23-055EJHS** **Company Overview**: It is an exciting time to join the team at the Edmonton John Howard Society as we embark on a renewed strategic direction. For over 70 years, EJHS has been rooted in community safety and this will continue to be our focus. We offer individuals and families a chance to heal and...

  • Housing First Supervisor

    5 months ago

    Edmonton, Canada Bent Arrow Traditional Healing Society Full time

    **Housing First-Supervisor** This position is responsible for the day-to-day operations of the Nikihk/Eagles Nest Housing First projects. The Supervisor will support all positions on the team and share wisdom and knowledge with the team and community. This position is responsible for ensuring the outcomes of the project is being met through the recruitment,...