Operations Administrative Assistant

4 weeks ago

Anjou, Canada Johnson Health Tech Canada Full time

**JOHNSON HEALTH TECH CANADA**
JOB DESCRIPTION FORM

Position: Operations Administration Assistant

Reports To: Culture & Engagement Manager

Department: Admin

FLSA Status: Non-Exempt

**Mission Statement**

Delight and excite our customers through truly innovative products, unsurpassed quality, and best-in-class customer experience provided by a world class organization.

**Position Overview**

Under the direction of the Culture & Engagement Manager, the Operations Administration Assistant is detail oriented with strong interpersonal skills to engage, align, and inspire employees with the company’s vision and business strategy. This is a supervisory role.

**Qualifications**

**Education**:

- College degree or equivalent

**Experience**:

- 1-3 years of administration experience

Other Requirements:

- Use of the IT systems needed for your work (Word, Excel, Outlook, etc.)
- Able to deploy superior problem-solving skills
- Strong written and oral communication skills in French and English
- Excellent interpersonal, negotiation and conflict resolution skills
- The ability to keep sensitive information confidential.
- Attention to detail; ability to remain focused and organized, accountable and proactive

**Responsibilities**

Administration
- Answer and transfer phone calls to the necessary parties.
- Welcome customers, vendors and guests to the office.
- Co-ordinate tools and refreshments for scheduled visits.
- Manage the inventory of office supplies, uniforms, and coffee.
- Order business cards and JHT swag as needed.
- Assist with company events.
- In contact with landlord for outside service and maintenance.
- Oversee the use of AC/heating system as well as security/surveillance system.
- Oversee outsourced serviced are up to standards i.e., janitorial services, window cleaning.
- Create and manage a gym use log.
- Translate documents from English to French and/or French to English.
- Support the Directors with office renovations, office moves etc.
- Ensure all lights and radios are off at the end of the day.

IT:

- Coordinate with IT department for all office equipment.

Rev: 1.0 1
Approved by: JHTCA Directors

Safety:

- Ensure workplace health and safety are being followed.
- Perform random office checks.
- Appraise worldly situations and suggest an action plan.

Maintain Work Practices:

- Maintain work environment to 5S standards
- Punctual: begins work on time and returns from lunch and breaks on time
- All paperwork and database entries filled out completely and accurately
- Promote a positive team atmosphere with co-workers

Marginal Job Functions:

- Other projects as assigned

**Skills**

**Requirements**:

- Learn and incorporate the 5S program

Initiative:

- Achieves high percent of task target dates
- Suggests, develops and improves current work processes
- Willing to assist others when his/her tasks are complete
- Able to work independently with little supervision
- Contributes ideas to improve current processes

Attitude:

- Welcomes challenges with a smile

Interpersonal:

- Ability to establish and maintain effective working relationships with co-workers and 3rd party companies
- Contributes to a positive working environment

Reasoning:

- Can work with a diverse group of people to determine their needs
- Able to effectively solve problems

Organization:

- Able to plan, organize resources and establish priorities for work assignments with optimum results
- Able to handle multiple projects

Flexibility:

- Maintain flexibility and willingness to work in situations of flux and in a fast-paced environment

Communication & Teamwork:

- Keeps others informed
- Promptly resolves conflicts and misunderstandings
- Open to suggestions and feedback from others
- Accepts responsibility for his/her actions
- Work with others in a team environment

Quality:

- Is consistently accurate
- Follows tasks to completion
- Puts forth consistent effort and successfully completes assigned tasks in a timely manner without sacrificing quality

**Physical Demands / Work Environment**

**Physical Demands**:

- Frequently required to sit
- Occasionally lift and/or move 25 lbs

**Work Environment**:

- The performance of this position may occasionally require exposure to the manufacturing and warehouse areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields

Rev: 1.0 2
Approved by: JHTCA Directors

and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skill, and/or ability required. The responsibilities listed reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a

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