Bilingual (Eng./fre.) Automobile Claims Advisor
2 months ago
In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers.Job DescriptionThe TD Insurance Auto Centers are a 'one stop shop' for a customer's auto claim needs, where a customer can drop off their vehicle, pick up a rental and speak to a claim's professional. We strive to build deep and long
- lasting relationships with our customers, by understanding their needs and providing personalized trusted advice.
Join the TD Insurance Auto Center team and think like a customer, act like an owner, innovate with purpose and execute with an impact.
Resposibilities include but are not limited to the following:Engage customers in conversations to understand and meet their needs by providing them with advice and service regarding coverage and the claims processProvide sound claims advice at every customer interaction to create a legendary customer experience; look for ways to contribute to the on-going improvement of the overall customer experienceEnsure customer problems are handled appropriately and escalating issues when necessary; refer customers to appropriate team members or internal partners as appropriateDemonstrate flexibility to be able to change activities based on customer and business needsCreate a legendary customer experience at every interaction and look for ways to contribute to on-going improvement of the overall customer experiencePrioritize and manage own workload to meet SLA requirements for service and productivityConsistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriateBe knowledgeable of practices and procedures within own area of responsibility and keep abreast of
This role has a hybrid work schedule requiring employees to work approximately half of the month from home and the other half on-site at the auto center; this is not an entirely remote role.
In order to be considered for this role, applicants must be bilingual and comfortable working with clients in both languages.
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.Hours35InclusivenessAt TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
We have other current jobs related to this field that you can find below
-
Next Job, Canada TD Full timeIn Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance...
-
Customer Advisor Bilingual
4 weeks ago
Next Job, Canada Shaw Communications Inc. Full timeA little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...
-
Labour Relations Advisor
2 weeks ago
Next Job, Canada Andritz Hydro Canada Inc. Full timeregards to labor conditionsConduct investigations which may arise from harassment complaints and/or others; Manage labor grievances as needed by investigating circumstances of incident, validity of claims, adherence to contract policies and completion of resolution procedures; Work closely with the company's legal representatives in conciliation, mediation...
-
Pricing Actuarial Manager, Atlantic Automobile
2 months ago
Next Job, Canada TD Full timeIn Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance...
-
General Advisor
2 weeks ago
Next Job, Canada Cisolift Inc. Full timeJOB LOCATED IN STONEY CREEK, ONTARIO Your role as General Advisor - Road, Shop and Technical will be to ensure planning and support on the road, in the workshop and technical based on calls and requests from customers and our technicians. With a growth of nearly 191% in its turnover, you will collaborate with the Director of Operations Ontario and with the...
-
Next Job, Canada TD Full timeIn Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance...
-
Supervisor or Manager of Service
4 weeks ago
Next Job, Canada Voith Group Full timePour notre équipe de Voith Hydro Amérique du Nord, nous sommes présentement à la recherche de talents pour le poste de: Supervisor or Manager of Service Brossard, Québec Responsible for quoting and execution of all OpEx (AMB2) projects in North America. Managing a team of Technical Advisors/Field Engineers to successfully execute OpEx service projects....
-
Superviseur(E) D'entrepôt-centre de Distribution
2 weeks ago
Next Job, Canada Excel Personnel Inc. Full timeUn de nos clients, un centre de distribution spécialisé en pièces automobiles/véhicules lourds, est à la recherche d'un Superviseur d'entrepôt pour son quart de jour. Sous la supervision du Gérant d'entrepôt, vous serez responsable de gérer une équipe d'environ 10 à 15 employés dans le département des retours. Vos tâches principales seront les...
-
Consultant, Forensics and Litigation Support
2 months ago
Next Job, Canada MNP Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Forensics & Litigation Support team as a Consultant. This diverse team of professionals combines accounting and investigative expertise to protect...
-
Mechanical Engineering Manager
2 months ago
Next Job, Canada Johnson Controls Full timeJob Details What you will doSupporting Johnson Controls' Data Center Solutions (DCS)/Silent-Aire business, you will be directly responsible for leading a small team along with the planning and designing of construction projects. You will develop and plan the design of all major projects while setting and maintaining the established budgets.You will also lead...
-
Warehouse Associate
2 months ago
Next Job, Canada Fed Supply Full timeFed Supply specializes in temporary and permanent recruitment for customer service, purchasing, logistics and transport. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at each stage of your career.We are currently supporting a client in the distribution field in their search for a...
-
Client Service Administrator
2 weeks ago
Next Job, Canada Sun Life Financial Full timeYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Inventory Technician
2 months ago
Next Job, Canada Fed Supply Full timeFed Supply specializes in temporary and permanent recruitment for customer service, purchasing, logistics and transport. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at each stage of your career.Reporting to the Inventory Control Manager, the person will be responsible for...
-
Analyst, Forensics
2 months ago
Next Job, Canada MNP Full timeInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Forensics & Litigation Support team as an Analyst. This diverse team of professionals combines accounting and investigative expertise to protect...
-
Functional Architect
2 months ago
Next Job, Canada CGI Group Full timeLead functional design and configuration of Oracle ERP modules such as Financials, Supply Chain Management, and Human Capital Management - Collaborate with cross-functional teams to gather and analyze business requirements and propose solutions - Create functional design documents, test plans, and manage the testing cycle to ensure successful project...
-
Quality Compliance Technician
2 weeks ago
Next Job, Canada Fed Supply Full timeFed Supply is a recruitment agency that is specialized in customer service, purchasing, logistics and transport. Our consultants are all experts and speak your language. We are committed to working with you throughout your job search and beyond.Le cabinet Fed Supply est spécialiste du recrutement temporaire et permanent pour les métiers du service client,...
-
Agent Téléphonique en Télétravail
2 months ago
Next Job, Canada FIDGI Communications - Boischatel Full timeAvez-vous déjà pensé à un emploi exercé du confort de votre domicile, où vous pouvez être en contact avec les gens, tout en ayant la possibilité de relever des défis et faire partie d'une équipe dynamique ? Vous êtes stimulé à l'idée d'une rémunération bonifiée et recherchez une entreprise bien établie au sein de laquelle vous pouvez vous...
-
Inventory Technician
6 days ago
Next Job, Canada Fed Supply Full timeFed Supply specializes in temporary and permanent recruitment for customer service, purchasing, logistics and transport. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at each stage of your career.Reporting to the Inventory Control Manager, the person will be responsible for...
-
Lead Environmental Risk Assessor
2 months ago
Next Job, Canada GHD Consultants Inc. Full timeLead Environmental Risk Assessor - Eastern Canada (Pipeline) Join a global professional services leader. We are committed to solving the world's biggest challenges in the areas of water, energy and urbanization. Our Eastern Canada operations is looking to fill a Lead Environmental Risk Assessor position in our growing Canadian...
-
Functional Architect
5 days ago
Next Job, Canada CGI Group Full timeLead functional design and configuration of Oracle ERP modules such as Financials, Supply Chain Management, and Human Capital Management Collaborate with crossfunctional teams to gather and analyze business requirements and propose solutions Create functional design documents, test plans, and manage the testing cycle to ensure successful project delivery...
