Director, Regional Mhsu Services

6 months ago

Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $79.35 - $119.03 / hour Why Fraser Health?:
**Director, Regional Mental Health & Substance Use Services (MHSU)**

Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 45,000+ staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care.

We are seeking a proactive and strategic professional with healthcare experience for the role of **Director, Regional MHSU Services** to join the Mental Health & Substance Use leadership team. Reporting to the Executive Director of Mental Health & Substance Use, this role will oversee the ongoing operations related to Addiction Medicine and Substance Use, MHSU Bed Based and Tertiary Services of staff management, planning and coordination of the designated services that serve the Fraser Health region.

With a focus on anticipating major changes that impact services, the Director, Regional MHSU Services, Addiction Medicine and Substance Use, MHSU Bed Based and Tertiary Services will lead with a project and change management approach by implementing mitigating strategies and pioneering initiatives that strengthen business processes in partnership with other health authorities, partners and senior leaders. The Director will create and establish evidence based clinical services models, policies, standards and procedures that improve operations and empower teams to deliver exceptional people-centred care**.**

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Reporting to the Executive Director, Mental Health & Substance Use Services (MHSU), the Director, Regional MHSU Services, is responsible and accountable for the provision of leadership and staff management, planning and coordination of all assigned operational services within Fraser Health (FH).

The Director, Regional MHSU Services provides strategic and operational leadership in the identification of changes required to achieve the desired future state, including the effective management of all resources and workflow processes. Ensures that the execution of Mental Health & Substance Use Services operational services are implemented in a planned, disciplined way, using an integrated project and change management approach. Utilizes advanced communication skills to negotiate, facilitate consensus, and present project charters/proposals to a variety of internal and external stakeholders and respond to media/public affairs requests pertaining to operations.

**Responsibilities**:

- Provides strategic and operational leadership in the development and implementation of project goals and objectives for Mental Health & Substance Use Services Operations, and in the ongoing delivery of effective and efficient patient/client services across Fraser Health.
- Provides leadership and direction to teams, sets priorities, assigns work and monitors productivity to ensure teams meet deadlines and objectives. Identifies issues and develops strategies to improve efficiency and effectiveness of the team, and to ensure the department continues to meet organizational objectives and needs.
- In collaboration with the Executive Director, recruits, supervises, directs, and evaluates performance of Clinical Operations Directors by providing advice and guidance to facilitative resolutions to work issues. Initiates corrective action where necessary. Fosters teamwork, trust and mutual respect.
- Acts as a primary spokesperson for Fraser Health MHSU Operations initiatives to ensure the organization’s specific needs and requirements are communicated. Develops and maintains collaborative working relationships with internal and external stakeholders to address issues, share information, and promote partnerships. Collaborates and participates with Ministry of Health, Ministry of Mental Health and Addictions, other BC Health Authorities, and provincial and national organizations on industry initiatives.
- Creates and establishes evidence based clinical service models, policies, standards and procedures that improve operations and ensure operations are compliant with current legislation, regulatory agencies, industry standards, and reflect industry best practices.
- Works with Fraser Health leadership, intern

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