Mhsu Program Manager
2 months ago
**Title**: MHSU Program Manager.
**Location**: Phoenix Society, Main Campus.
**Status**: Full-time 37.5 hours per week.
**Reports to**: Director - MHSU.
**Supervises**: Directly supervises all program and support staff.
**Compensation**: $79,950 - $96,867.
**Job Summary**:
The MHSU Program Manager will have the responsibility with the MHSU Medical Manager to lead Phoenix Society’s Provincial Facility-Based Treatment programs for adults, young adults and youth over the age of 17 who require live-in treatment and supports for severe levels of substance use and mild to moderate mental health concerns. In addition, the MHSU Manager of Clinical Services oversees the staff at Phoenix Society’s short-term stabilization Program (Phoenix House).
The incumbent ensures that policy, procedures, protocols, programs/curriculum, and standards of care reflect best practices and are consistent with safe and effective care delivery principles. They will provide leadership and clinical oversight to a multi disciplinary team. The manager will also ensure compliance with appropriate licensing and standards, including Community Care and Assisted Living Act, Commission on Accreditation of Rehabilitation Facilities (CARF),
The incumbent ensures that the day-to-day operations of the service are delivered in accordance with Phoenix Society’s philosophy, policies, and procedures, and holds the safety and well-being of the people in care and staff as their priority concern. This position provides ongoing program supervision, performance coaching, education, mentoring, clinical oversight and evaluation of all program employees, and, as a member of the MHSU Leadership Team, participates in a variety of agency initiatives and community and agency committees.
**Qualifications**:
**Education**:
- Master’s degree in a relevant field of study.
- Registered Social Worker or Registered Clinical Counsellor with active BC Registration
- 5+ years of management/leadership/supervisory experience preferred.
- Training and experience providing evidence-based responses to alcohol use disorder, substance use disorder and concurrent disorders
- Experience working within or leading facility-based/residential services.
- 5+ years of experience working in the addictions/substance use treatment field.
**Other**:
- Standard First Aid - with CPR-C-AED certificate (Valid).
- Nonviolent Crisis Intervention Training certificate preferred.
- Satisfactory completion of a criminal records checks with vulnerable sector screening1.
- Satisfactory completion of Employee Immunization Record form is required.
**Duties and Responsibilities**:
**Program Management/ Leadership**:
- Works collaboratively with the Mental Health & Substance Use Medical Manager to lead the Multi disciplinary team and monitor the day-to-day operations of the program.
- Supports service delivery at the Phoenix House Stabilization Program.
- Ensures that the required policies, procedures, and standards are being upheld.
- Provides leadership and guidance to staff in planning and developing service plans, case conferencing, and case management.
- Holds regular staff/team meetings to meet program and staff needs.
- Uses a collaborative leadership style to fully engage employees in both program development, service delivery, and service improvement.
- Translates the strategic goals and priorities of the organization into achievable and measurable outcomes and operational plans.
- Adeptly manages competing tasks and uses time efficiently and effectively.
- Engages in research and gap analysis that support the development of new services, enhanced service options, best practices, and service coordination protocols.
- Liaises with mental health and substance use services, including funders, community partners, and health authorities.
**Performance Quality Improvement**:
- Develops and annually updates Program Logic Models; conducts program evaluations at the end of each fiscal year.
- Develops and ensures implementation of each program’s goals and objectives in alignment with Phoenix Model of Care.
- Develops relevant program policies, procedures, forms, etc.
- Responds to participant, family, community or employee concerns and complaints, as per policy guidelines.
- Ensures the reporting of Critical Incidents and WorkSafeBC incidents as per licensing and regulatory requirements and ensures compliance with Occupational Health and Safety requirements..
- Maintains a working knowledge of all relevant program accreditation standards.
- Tracks all relevant program data and provides quarterly CQI report data.
- Actively seeks and incorporates feedback to inform continuous improvement.
**Clinical**:
- Provides direction, guidance and support to staff around service recipient care, clinical decision-making, team processes, and on an as-needed basis.
**Contract Deliverables**:
- Maintains a working knowledge of all program contract deliverables and ensures these are being met in a
-
Mhsu Medical Manager
2 months ago
Surrey, Canada Phoenix Society Full time**Title**: MHSU Medical Manager. **Location**: Phoenix House. **Status**: Full-time 37.5 hours per week. **Reports to**: Director - MHSU. **Supervises**: Directly supervises all nursing and support staff. **Compensation**: $94,204- $114,133. **Job Summary**: The MHSU Medical Manager will have the responsibility with the MHSU Program Manager to lead...
-
Director, Regional Mhsu Services
5 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $79.35 - $119.03 / hour Why Fraser Health?: **Director, Regional Mental Health & Substance Use Services (MHSU)** Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the...
-
Surrey, British Columbia, Canada Fraser Health Full timeJob Title: Treatment & Supported Living Clinical Liaison, Masters MHSUFraser Health is seeking a highly skilled and experienced Treatment & Supported Living Clinical Liaison to join our team. As a key member of our Mental Health & Substance Use (MHSU) program, you will play a critical role in providing clinical expertise and support to our clients and...
-
Regional Medical Staff Contracts Liaison
5 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $54.16 - $77.86 / hour Why Fraser Health?: Make a Meaningful Impact as Our Contracts and Performance Coordinator for MHSU! Are you driven by the opportunity to enhance mental health and substance use services? Join our team as a Contracts and Performance Coordinator for MHSU and play a pivotal role in...
-
Regional Medical Staff Contracts Liaison
6 months ago
Surrey, Canada Fraser Health Full timeDetailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Reporting to the Executive Director, MHSUS, the Regional Medical Staff Contracts Liaison supports the Program Medical Directors (PMDs) of Mental Health & Psychiatry, Addiction...
-
Substance Use Clinician MHSU
1 month ago
Surrey, British Columbia, Canada Fraser Health Full timeJob Title: Substance Use Clinician MHSUJob Summary:We are seeking a highly skilled and compassionate Substance Use Clinician MHSU to join our team at Fraser Health. As a key member of our Mental Health and Substance Use Services team, you will play a vital role in providing high-quality care to individuals and families affected by substance use and mental...
-
Substance Use Clinician MHSU
1 month ago
Surrey, British Columbia, Canada Fraser Health Full timeJob Title: Substance Use Clinician MHSUJob Summary:We are seeking a highly skilled and compassionate Substance Use Clinician MHSU to join our team at Fraser Health. As a key member of our Mental Health and Substance Use Services team, you will play a vital role in providing high-quality care to individuals and families affected by substance use and mental...
-
Surrey, British Columbia, Canada Phoenix Society Full timeJob Summary:The Access Coordinator is responsible for providing leadership to the admissions team, supporting centralized intake processes for all bed-based substance use programs. This role oversees the Program Navigators who support intake, transition, and discharge planning across all bed-based programs.Responsibilities:Coordinate the work of the Intake...
-
Contracts & Performance Coordinator, Mhsu
5 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $44.14 - $63.45 / hour Why Fraser Health?: Make a Meaningful Impact as Our Contracts and Performance Coordinator for MHSU! Are you driven by the opportunity to enhance mental health and substance use services? Join our team as a Contracts and Performance Coordinator for MHSU and play a pivotal role in...
-
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $42.27 - $52.81 / hour Why Fraser Health?: We're seeking a Contracted Bed Based Services Clinical Liaison with a Master's in Mental Health and Substance Use (MHSU). Applicants should hold a Master's Degree in Counselling Psychology, Social Work, Clinical Counselling, or a related allied health or social...
-
Mhsu Clinician, Pediatric Emergency
7 months ago
Surrey, Canada Fraser Health Full timeDetailed Overview: In accordance with the Mission and Values of Fraser Health, and working collaboratively and in partnership with the interprofessional care team in the provision of person-centered and recovery oriented care, the MHSU Clinician, Pediatric Emergency performs intake assessment, offers crisis intervention, and provides input into the care of...
-
surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $42.27 - $52.81 / hour Why Fraser Health?: We're seeking a Contracted Bed Based Services Clinical Liaison with a Master’s in Mental Health and Substance Use (MHSU). Applicants should hold a Master’s Degree in Counselling Psychology, Social Work, Clinical Counselling, or a related allied health or...
-
Mhsu Clinician, Pediatric Emergency
5 months ago
Surrey, Canada Fraser Health Full timeWhy Fraser Health?: Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the...
-
Mhsu Clinician, Pediatric Emergency
6 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD - / hour Why Fraser Health?: Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million...
-
surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $42.27 - $52.81 / hour Why Fraser Health?: We're seeking a Treatment & Supported Living Clinical Liaison with a Master’s in Mental Health and Substance Use (MHSU). Applicants should hold a Master’s Degree in Counselling Psychology, Social Work, Clinical Counselling, or a related allied health or...
-
Surrey, British Columbia, Canada Fraser Health Full timeWe are seeking a Contracted Bed Based Services Clinical Liaison with a Master's in Mental Health and Substance Use to provide advice on social policy legislation and support regional contract performance activities. **Job Description** The Contracted Bed Based Services Clinical Liaison provides advice on social policy legislation, participates in...
-
Mhsu Clinician Community, Masters
2 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $42.27 - $52.81 / hour Why Fraser Health?: re you passionate about working in Mental Health & Substance Use Services? We're thrilled to announce that we have a **Full Time position available based in Surrey.** **Requirements**: - Master's Degree in social or health sciences related discipline or...
-
Surrey, British Columbia, Canada Phoenix Society Full timeJob Description:The Intake Specialist plays a crucial role in the Mental Health & Substance Use (MHSU) team at Phoenix Society. This position is responsible for coordinating intake processes for bed-based programs, ensuring a smooth and efficient experience for applicants and stakeholders.Key Responsibilities:Assist in the coordination of intake and...
-
Leader, Knowledge Exchange, Mental Health
5 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $44.14 - $63.45 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our...
-
Clinical Counsellor, Family Support Mhsu
2 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $42.27 - $52.81 / hour Why Fraser Health?: Curious to learn what it’s like to work here? **Connect with us!** Detailed Overview: Provides comprehensive group psycho-education and group therapy services to clients and families of Family Support Services, as part of a multi-disciplinary team. Provides...
