Walmart Account Manager

6 months ago

Toronto, Canada Jazwares Canada LP Full time

The **Walmart Account Manager** is a key member of the sales team and will be responsible for focusing on departments outside of toys. The aim of the Walmart Account Manager is to drive profitable growth across accounts in line with company objectives. You will liaise with the wider Jazwares team, including Ops & Logistics, BI, Finance, Brand and Marketing. You will be given the freedom to create your own mark within your account and own relationships and end-to-end processes in a supportive and collaborative atmosphere. You will be expected to develop ideas of how to streamline and innovate the workload and share our corporate vision and passion for our brands with the world's largest.

**What you’ll be doing**:

- Being the point of contact on named accounts with end-to-end ownership of forecasting/execution/performance
- Working collaboratively with Walmart to increase revenue and profitability
- Working with planning and procurement to ensure that volumes are placed in line with agreed forecasts and timescales
- Working day-to-day with operations contacts to ensure consistent supply of stock into retail
- Presenting to customers, licensors and the wider Jazwares team as needed
- Assisting on projects to drive efficiencies and profitability across the wider team
- Attending industry events
- Achieves sales forecast, distribution, pricing, promotion, and shelving objectives within assigned segments
- Communicates information and customer needs across the organization - leads, organizes and facilitates both internal and external teams to meet customer’s needs
- Develops customer business plans that considers long-term goals, strategies and results - considers the profit and volume implications of various alternatives to both Jazwares and our customers
- Develops conceptual presentations drawing from all internal and external resources
- Negotiates business plans at customer business planning sessions to achieve business unit’s short and long-term volume and profit goals while conforming to Jazwares policies
- Works closely with the Supply-Demand Planning Team at Jazwares to ensure correct forecast is implemented and executed
- Work collaboratively with cross functional teams
- Strategically build a sustainable commercial plan
- Weekly reporting summary
- Build on strong customer relationships and deliver sustainable growth
- Perform other duties as assigned

**What we look for**:

- Bachelor's degree in business, finance, economics, or industry relevant field preferred
- 5+ years of sales experience, preferably in Consumer Goods industry
- 5+ years of experience in customer service and managing relationships with major retailers
- 3+ years experience working on various Ecommerce portals, Amazon, Walmart, Best Buy, etc
- Proven track record of meeting or exceeding sales quotas
- Experience with direct buyer and vendor manager relationships
- Strong verbal and written communication skills
- Strong interpersonal skills with the ability to develop productive and professional relationships
- Strong proficiency in Microsoft Office, with advanced understanding of excel & G-Suite
- Can easily adapt to shifting priorities, and can manage multiple priorities at one time
- Excellent attention to detail
- Ability to deal effectively with diverse individuals at all organizational levels in a professional manner
- A mindset that is collaborative, and growth oriented
- Effective problem solver and critical thinker; proactive in resolving issues
- Excellent customer service skills
- Strong presentation skills, with the ability to influence decision makers
- Proficient with common customer success and customer relationship management software (Gainsight, salesforce, etc.)
- Excellent negotiation skills
- Strong project management skills

**Preferred Qualifications**:

- Experience in the toy/baby/costume/pets industry
- Experience in a consumer goods industry
- Multilingual a plus

**Working Conditions**:

- Environment: Office
- Extreme Exposures: None
- Schedule: Regular office
- Physical Requirements:

- Light; Lifting up to 25 lbs
- Must be able to sit at desk for extended periods of time
- Travel Required: Yes - Limited

JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation or any other characteristic protected by law.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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