Customer Experience Associate

7 months ago


Oakville, Canada Scotiabank Full time

Requisition ID: 181213

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you**:

- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset

**What’s in it for you?**
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities
- for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package

Location(s): Canada : Ontario : Oakville

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



  • Oakville, Canada TD Bank Full time

    **Customer Experience Associate**: - 424007BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2000 Appleby Line, 255 Dundas Street East, 2993 Westoak Trails Boulevard **Employment Type** - Regular **City** - Burlington, Oakville, Waterdown **Time Type** - Part Time **Province/State** - Ontario **Hours** -...


  • Oakville, Canada TD Bank Full time

    **Customer Experience Associate**: - 426500BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2993 Westoak Trails Boulevard **Employment Type** - Regular **City** - Oakville **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...


  • Oakville, Canada TD Bank Full time

    **Customer Experience Associate**: - 425494BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 231 North Service Road West **Employment Type** - Regular **City** - Oakville **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...


  • Oakville, Canada USG Corporation Full time

    CGC Inc. is a leading marketer, manufacturer and distributor of gypsum wallboard products, interior finishing material and suspended acoustical ceilings. With locations around the world, CGC and USG have the resources, plants, products, and people to build walls, ceilings, and careers._ **CGC Inc. is currently recruiting an Associate Customer Experience...


  • Oakville, Canada Scotiabank Full time

    Requisition ID: 179057 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...


  • Oakville, Ontario, Canada Torrid Full time

    About the RoleWe're seeking a dynamic and customer-focused Sales Associate to join our Torrid team. As a key member of our sales floor, you'll provide exceptional customer service, drive sales growth, and help create a unique and welcoming shopping experience.Key Responsibilities:Deliver outstanding customer service, ensuring a positive and memorable...


  • Oakville, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking an experienced Customer Experience Lead to join our team at Scotiabank. In this role, you will be responsible for overseeing our high-performing Retail Service teams and championing Scotiabank's core values and culture.Key ResponsibilitiesLead and manage a team of Customer Experience Associates and Senior Customer Experience...


  • Oakville, Ontario, Canada Scotiabank Full time

    **Job Overview:**Scotiabank, a leading bank in the Americas, is seeking an experienced leader to join its team as a Customer Experience Lead. This role offers a rewarding career path with diverse opportunities for professional development and the chance to make a difference in our communities.Estimated Salary: $80,000 - $110,000 per annum (based on location...


  • Oakville, Ontario, Canada Randstad Full time

    About RandstadAs a leading provider of title insurance, default solutions, and other real-estate-related and mortgage products, we offer an exciting opportunity to join our dynamic team.Salary and BenefitsWe are offering a competitive salary, estimated to be around $55,000 per year, with benefits that include comprehensive training and a hybrid work...


  • Oakville, Canada TD Bank Full time

    **Work Location**: Oakville, Ontario, Canada **Hours**: 18.75 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...


  • Oakville, Canada Town of Oakville Full time

    The Town of Oakville is a sought-after place to live and work. With a growing population of over 231,000, Oakville takes pride in being a well-connected community that’s at the centre of it all. Bordered to the south by Lake Ontario, the Town of Oakville has a rich history, a thriving cultural community, abundant green space and an active and engaged...


  • Oakville, Canada Scotiabank Full time

    Requisition ID: 209733 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...


  • Oakville, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Associate to join our team at beBee Professionals. In this role, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer...


  • Oakville, Canada Kinequip, Inc. Full time

    Busy, growing distributor is seeking a dependable, hardworking, self-motivated individual to fill a position in the customer service department of its Oakville, ON, Canada office. Applicant must be able to respond quickly and professionally to all customer inquiries, including pricing, availability, order status, shipping details, complaint handling...


  • Oakville, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...


  • Oakville, Canada Savers Value Village Full time

    Description Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...


  • Oakville, Canada LineZero Full time

    Are you ready to make a meaningful impact in a rapidly growing IT organization? Are you eager to be part of a team dedicated to fostering employee growth and development? Do you possess a genuine passion for customer service, building strong relationships, and ensuring client success? If you thrive on helping customers achieve their goals, then we want to...


  • Oakville, Canada LineZero Full time

    Are you ready to make a meaningful impact in a rapidly growing IT organization? Are you eager to be part of a team dedicated to fostering employee growth and development? Do you possess a genuine passion for customer service, building strong relationships, and ensuring client success? If you thrive on helping customers achieve their goals, then we want to...


  • Oakville, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Sales Associate

    1 month ago


    Oakville, Ontario, Canada COBS Bread Upper Oakville Full time

    About the RoleWe are seeking a reliable and self-motivated Sales Associate to join our team at COBS Bread Upper Oakville.ResponsibilitiesProviding exceptional customer service and ensuring a positive shopping experience.Selling fresh bakery products and promoting our brand.Working effectively as a team member to meet sales targets and achieve business...