Customer Experience Associate

6 days ago

Oakville, Canada TD Bank Full time

**Customer Experience Associate**:

- 425494BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 231 North Service Road West

**Employment Type**
- Regular

**City**
- Oakville

**Time Type**
- Part Time

**Province/State**
- Ontario

**Hours**
- 15

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and e

  • Customer Experience Associate

    2 weeks ago

    Oakville, Ontario, Canada Scotiabank Full time

    Customer Experience Associate - Dundas And Neyagawa, Oakville (15 Hours / Weekly)Customer Experience Associate - Dundas and Neyagawa, Oakville (15 hours / weekly)Requisition ID: #Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character...

  • Customer Experience Associate

    3 weeks ago

    Oakville, Canada TD Bank Full time

    **Customer Experience Associate**: - 426500BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2993 Westoak Trails Boulevard **Employment Type** - Regular **City** - Oakville **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    3 weeks ago

    Oakville, Canada TD Bank Full time

    **Customer Experience Associate**: - 424007BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2000 Appleby Line, 255 Dundas Street East, 2993 Westoak Trails Boulevard **Employment Type** - Regular **City** - Burlington, Oakville, Waterdown **Time Type** - Part Time **Province/State** - Ontario **Hours** -...

  • Associate Customer Experience Specialist

    3 months ago

    Oakville, Canada USG Corporation Full time

    CGC Inc. is a leading marketer, manufacturer and distributor of gypsum wallboard products, interior finishing material and suspended acoustical ceilings. With locations around the world, CGC and USG have the resources, plants, products, and people to build walls, ceilings, and careers._ **CGC Inc. is currently recruiting an Associate Customer Experience...

  • Customer Experience Associate

    4 weeks ago

    Oakville, Canada Scotiabank Full time

    Requisition ID: 179057 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    5 days ago

    Oakville, Canada TD Bank Full time

    **Customer Experience Associate - Burlington and Oakville**: - 415572BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1515 Rebecca Street, 596 Plains Road **Employment Type** - Regular **City** - Burlington, Oakville **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** -...

  • Customer Experience Associate

    3 weeks ago

    Oakville, Canada Scotiabank Full time

    Requisition ID: 181213 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Lead

    4 weeks ago

    Oakville, Ontario, Canada Laura Canada Full time

    1. Customer ServiceObserves and coaches team members' behaviors to maintain high standards of customer service and product knowledge.Acts as a role model by providing exemplary customer service using Laura Canada's customer service standards.Effectively builds and maintains a personal clientele by using Laura Canada's tools and ensures all Sales Associates...

  • Customer Experience Lead

    2 weeks ago

    Oakville, Ontario, Canada Laura Canada Full time

    Company DescriptionLaura Canada is an iconic and innovative family-owned retailer housing two leading women's fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online...

  • Customer Experience Associate-2

    4 weeks ago

    Oakville, Canada TD Bank Full time

    **Work Location**: Oakville, Ontario, Canada **Hours**: 18.75 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...

  • Director, Communications and Customer Experience

    4 weeks ago

    Oakville, Canada Town of Oakville Full time

    The Town of Oakville is a sought-after place to live and work. With a growing population of over 231,000, Oakville takes pride in being a well-connected community that’s at the centre of it all. Bordered to the south by Lake Ontario, the Town of Oakville has a rich history, a thriving cultural community, abundant green space and an active and engaged...

  • Customer Service Associate

    4 weeks ago

    Oakville, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...

  • Customer Service Associate

    4 weeks ago

    Oakville, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...

  • Customer Experience Associate

    5 days ago

    Oakville, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title:  Customer Experience Associate - Dundas & Neyagawa, Oakville (11 hours/weekly) Requisition ID: 202084Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience...

  • Customer Experience Associate

    7 days ago

    Oakville, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title:  Customer Experience Associate - Dundas & Neyagawa, Oakville (11 hours/weekly) Requisition ID: 202084Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience...

  • Customer Service Associate

    3 weeks ago

    Oakville, Canada Kinequip Automation, Inc. Full time

    Busy, growing distributor is seeking a dependable, hardworking, self-motivated individual to fill a position in the customer service department of its Oakville, ON, Canada office. Applicant must be able to respond quickly and professionally to all customer inquiries, including pricing, availability, order status, shipping details, complaint handling...

  • Customer Service Associate

    4 weeks ago

    Oakville, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...

  • Customer Service Associate

    3 weeks ago

    Oakville, Canada Kinequip, Inc. Full time

    Busy, growing distributor is seeking a dependable, hardworking, self-motivated individual to fill a position in the customer service department of its Oakville, ON, Canada office. Applicant must be able to respond quickly and professionally to all customer inquiries, including pricing, availability, order status, shipping details, complaint handling...

  • Customer Success Associate

    3 weeks ago

    Oakville, Canada Infinitree LLC] Full time

    Job Description:Job Description Job Title: Customer Success Associate Location: Oakville, Ontario (hybrid) Work Hours: Full-time, Permanent (split time between home and office work days ) Compensation: Negotiable Company Overview: Infinitree is a small, highly focused, passionate team headquartered in Oakville, Ontario. We manufacture world class...

  • Associate Customer Success Manager

    2 months ago

    Oakville, Canada LineZero Full time

    Are you ready to make a meaningful impact in a rapidly growing IT organization? Are you eager to be part of a team dedicated to fostering employee growth and development? Do you possess a genuine passion for customer service, building strong relationships, and ensuring client success? If you thrive on helping customers achieve their goals, then we want to...