Director, Communications and Customer Experience
7 months ago
The Town of Oakville is a sought-after place to live and work. With a growing population of over 231,000, Oakville takes pride in being a well-connected community that’s at the centre of it all. Bordered to the south by Lake Ontario, the Town of Oakville has a rich history, a thriving cultural community, abundant green space and an active and engaged population.
The Director, Communications and Customer Experience is a business leader who strategically leads and advances the town’s communications and customer service functions towards a vision of a vibrant and livable community for all. This newly created senior-level leadership position addresses communication challenges and opportunities with thoughtful strategy and implementation focused on customer-centric solutions guided by research, analysis, and innovation. They oversee the town’s communications functions ensuring alignment between communications activities and customer touchpoints to ensure a consistent experience that customers can count on. They provide senior-level leadership on the direction, development, implementation, and evaluation of comprehensive communications and customer service strategies that align with Council’s Strategic Plan and associated four-year action plan. The Director will lead ServiceOakville in the delivery of exceptional service through online, social media, call center and counter service channels.
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Director, Communication
1 week ago
Oakville, Canada Impact XM Full timeImpact XM develops solutions for virtual and live events. We are looking for Director, Marketing Communication & Brand to join our organization! The Director, Marketing Communication & Brand will support the VP, Marketing in developing, implementing, and executing marketing projects that deliver on marketing and sales goals, with a focus on communication...
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Customer Experience Manager
1 month ago
Oakville, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking an experienced Customer Experience Lead to join our team at Scotiabank. In this role, you will be responsible for overseeing our high-performing Retail Service teams and championing Scotiabank's core values and culture.Key ResponsibilitiesLead and manage a team of Customer Experience Associates and Senior Customer Experience...
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Customer Experience Associate
7 months ago
Oakville, Canada TD Bank Full time**Customer Experience Associate**: - 426500BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2993 Westoak Trails Boulevard **Employment Type** - Regular **City** - Oakville **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...
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Customer Experience Associate
6 months ago
Oakville, Canada TD Bank Full time**Customer Experience Associate**: - 425494BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 231 North Service Road West **Employment Type** - Regular **City** - Oakville **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...
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Customer Experience Associate
6 months ago
Oakville, Canada TD Bank Full time**Customer Experience Associate**: - 424007BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2000 Appleby Line, 255 Dundas Street East, 2993 Westoak Trails Boulevard **Employment Type** - Regular **City** - Burlington, Oakville, Waterdown **Time Type** - Part Time **Province/State** - Ontario **Hours** -...
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Customer Experience Advocate
3 weeks ago
Oakville, Ontario, Canada The Travelers Companies, Inc. Full timeAbout the RoleWe are seeking a highly skilled and dedicated Customer Experience Advocate to join our team. As a key member of our customer service department, you will play a vital role in delivering an exceptional customer experience by providing prompt and courteous assistance to our clients.Key ResponsibilitiesAnswer inbound calls to meet customer needs...
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Customer Experience Leader
7 months ago
Oakville, Canada Indigo Books & Music Full time**Company Description** **_ Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail...
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Business Development Director
2 months ago
Oakville, Canada Alan N. Daum And Associates Full timeBusiness Development Director We are seeking a dynamic and results-oriented Business Development Director to join our client's team in the Oakville, Toronto, CA area. This hybrid role requires you to be within a commutable distance to the office, blending remote work flexibility with in-person collaboration. Our client is a global engagement agency that uses...
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Customer Experience Manager
2 weeks ago
Oakville, Ontario, Canada Tim Hortons Full timeJob Title: Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for overseeing the customer experience in our coffee shops and restaurants.Key Responsibilities:Supervise and coordinate the activities of staff who prepare and...
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Fundraising and Communicators Coordinator
7 months ago
Oakville, Canada Smilezone Foundation Full time**About Us**: Smilezone Foundation is a registered Canadian charity based in Oakville, ON. Founded in 2012, the Foundation’s mission is to **make tough days a little brighter for children **and their families who are receiving treatment in hospitals and health care facilities across Canada. We do this by installing fun and engaging “Smilezone” spaces...
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Strategic Planning Director
3 weeks ago
Oakville, Ontario, Canada Halton Healthcare Full timeHalton Healthcare is committed to delivering exceptional patient care and experience, always. As the Strategic Planning Director, you will play a key role in driving this vision forward by leading the development and execution of strategic initiatives that align with our mission and long-term goals.About UsWe are a progressive and vibrant healthcare...
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Customer Experience Ambassador
2 months ago
Oakville, Ontario, Canada Torrid Full timeAbout the RoleWe're seeking a dynamic and customer-focused Sales Associate to join our Torrid team. As a key member of our sales floor, you'll provide exceptional customer service, drive sales growth, and help create a unique and welcoming shopping experience.Key Responsibilities:Deliver outstanding customer service, ensuring a positive and memorable...
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Customer Experience Manager
8 months ago
Oakville, Canada Michaels of Canada, ULC. Full timeStore - TOR-OAKVILLE, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...
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Customer Experience Leadership Role
2 weeks ago
Oakville, Ontario, Canada Scotiabank Full time**Job Overview:**Scotiabank, a leading bank in the Americas, is seeking an experienced leader to join its team as a Customer Experience Lead. This role offers a rewarding career path with diverse opportunities for professional development and the chance to make a difference in our communities.Estimated Salary: $80,000 - $110,000 per annum (based on location...
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Business Director
2 months ago
Oakville, Ontario, Canada beBee Professionals Full time $80,000 - $120,000We are seeking a Business Director to oversee the daily operations of our organization, driving profitability and ensuring high levels of customer satisfaction.Key Responsibilities:Develop and implement business strategies to achieve financial targets.Manage and mentor department heads, ensuring effective communication and teamwork.Monitor key performance...
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Director of Development
6 months ago
Oakville, Canada Heartache2Hope Full time**Director of Development** **Independent Contractor—Part-time 20 hours/week** Heartache2Hope (H2H) is an innovative organization offering a variety of supportive services to provide a continuum of care after suicide loss. Our goal is to help individuals heal from traumatic loss while building resilience and recreating a fulfilling life. Our services...
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Customer Experience Associate
2 weeks ago
Oakville, Ontario, Canada Randstad Full timeAbout RandstadAs a leading provider of title insurance, default solutions, and other real-estate-related and mortgage products, we offer an exciting opportunity to join our dynamic team.Salary and BenefitsWe are offering a competitive salary, estimated to be around $55,000 per year, with benefits that include comprehensive training and a hybrid work...
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Director Community Support Services
1 month ago
Oakville, Canada Veolia Water Technologies & Solutions Full timeb>Company DescriptionVeolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in...
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Customer Experience Associate-2
7 months ago
Oakville, Canada TD Bank Full time**Work Location**: Oakville, Ontario, Canada **Hours**: 18.75 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...
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Director Community Support Services
4 weeks ago
Oakville, Canada Veolia Full timep>Company DescriptionVeolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in...