Current jobs related to Manager, Client Services - Toronto - Lumenus Community Services
-
Manager, Client Services
1 week ago
Toronto, Canada Central Toronto Youth Services Full time**Manager, Client Services** **Full Time Permanent - 35 hours a week** This is an exciting opportunity to join and contribute to a progressive, innovative management team. CTYS is an accredited Children’s Mental Health Centre with a range of services and programs for youth and families across Toronto. The agency is committed to an inclusive, equity based...
-
Local Contract Nurse RN Case Manager
1 week ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Title: Local Contract Nurse RN Case ManagerJob Summary: HealthEcareers - Client is seeking a skilled and experienced Registered Nurse (RN) to fill a contract case management position. As a case manager, you will be responsible for coordinating patient care and services to ensure optimal health outcomes.Key Responsibilities:Case Management: Develop and...
-
Local Contract Nurse RN Case Manager
1 week ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Title: Local Contract Nurse RN Case ManagerJob Summary: HealthEcareers - Client is seeking a skilled and experienced Registered Nurse (RN) to fill a contract case management position. As a case manager, you will be responsible for coordinating patient care and services to ensure optimal health outcomes.Key Responsibilities:Case Management: Develop and...
-
Enterprise Regional Sales Manager
3 months ago
Toronto, Canada Radware Bot Manager Full timeEnterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...
-
Product Manager, It
3 months ago
Toronto, Canada Bridgemarq Real Estate Services Manager Limited Full timeStatus: Full time About RPS Real Property Solutions - At RPS we thrive on finding incredibly smart home and neighborhood real estate intelligence and insights for our customers to help add value to the home journey, we find, understand, and overcome the barriers that keep the business from delivering a positive customer experience. We are a team who shares...
-
Client Service Manager
3 months ago
Toronto, Canada Eclerx Full time**Client Service Manager** - ___________________________________ Location: Toronto Canada Type: Full-time Department: Financial Markets - ___________________________________ **Summary** **Responsibilities** - Cultivate strong, long-lasting relationships with high-profile client stakeholders and leaders. - Act as a main point of contact for client...
-
Client Service Manager
2 days ago
Toronto, Ontario, Canada State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service professional to join our team at State Street. As a Client Service AVP, you will be responsible for managing client relationships, ensuring a high level of client satisfaction, and providing exceptional service delivery.Key ResponsibilitiesManage a portfolio of clients, including...
-
Client Service Manager
2 days ago
Toronto, Ontario, Canada State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service professional to join our team at State Street. As a Client Service AVP, you will be responsible for managing client relationships, ensuring a high level of client satisfaction, and providing exceptional service delivery.Key ResponsibilitiesManage a portfolio of clients, including...
-
Client Service Manager
1 week ago
Toronto, Ontario, Canada State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Manager to join our team at State Street. As a Client Service Manager, you will be responsible for managing client relationships and ensuring a high level of client satisfaction.Key ResponsibilitiesManage a portfolio of clients, providing exceptional service and support to meet...
-
Client Service Manager
2 weeks ago
Toronto, Ontario, Canada State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Manager to join our team at State Street. As a Client Service Manager, you will be responsible for managing client relationships and ensuring a high level of client satisfaction.Key ResponsibilitiesManage a portfolio of clients, providing exceptional service and support to meet...
-
Client Service Manager
5 days ago
Toronto, Ontario, Canada State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Manager to join our team at State Street. As a Client Service Manager, you will be responsible for managing client relationships and ensuring a high level of client satisfaction.Key ResponsibilitiesManage a portfolio of clients, providing exceptional service and support to meet...
-
Client Service Manager
6 days ago
Toronto, Ontario, Canada State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Manager to join our team at State Street. As a Client Service Manager, you will be responsible for managing client relationships and ensuring a high level of client satisfaction.Key ResponsibilitiesManage a portfolio of clients, providing exceptional service and support to meet...
-
Client Services Manager
4 weeks ago
Toronto, Ontario, Canada Ogilvy Full timeCLIENT SERVICES MANAGER Position Overview As a Client Services Manager, you will act as the primary liaison between the agency and our valued mid-tier clients. Your role is crucial in ensuring that our clients receive exceptional service and that their needs are met with precision. You will collaborate closely with senior management to drive operational...
-
Client Services Manager
3 months ago
Toronto, Canada Pennine Security Solutions Full timePennine Security Solutions Inc. We are looking for a strong Client Service's Manager to create and maintain long-term, trusting relationships with our customers. The Manager’s role is to oversee a portfolio of assigned customers, assist the HR Department with existing employees and work with all Departments to maintain current and develop new...
-
Client Service Manager
18 hours ago
Toronto, Ontario, Canada State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our Client Services team as a Sales and Service - Client Services, AVP. As a key member of our team, you will be responsible for managing client relationships, ensuring a high level of client satisfaction, and providing exceptional service delivery.Key ResponsibilitiesManage a...
-
Client Service Manager
15 hours ago
Toronto, Ontario, Canada State Street Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our Client Services team as a Sales and Service - Client Services, AVP. As a key member of our team, you will be responsible for managing client relationships, ensuring a high level of client satisfaction, and providing exceptional service delivery.Key ResponsibilitiesManage a...
-
Manager, Client Services
3 months ago
Toronto, Canada Sephora Full time**Job ID**: 233006 **Store Name/Number**: ON-Toronto Union Station (1526) **Address**: 65 Front Street, Toronto, ON M5J 1E0, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora...
-
Manager, Client Services
4 months ago
Toronto, Canada Sephora Full time**Job ID**: 246526 **Store Name/Number**: ON-Yorkdale (0502) **Address**: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora...
-
Manager, Client Services
4 months ago
Toronto, Canada Sephora Full time**Job ID**: 241631 **Store Name/Number**: ON-Fairview Toronto (0524) **Address**: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora...
-
Manager, Client Services
3 months ago
Toronto, Canada Sephora Full time**Job ID**: 237412 **Store Name/Number**: ON-Eaton Centre (0500) **Address**: 220 Yonge Street, Space #3-131, Toronto, ON M5B 2H1, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific...
Manager, Client Services
3 months ago
**Manager, Client Services (Community Based Mental Health)**
**LOCATION: Toronto, ON**
**POSITION TYPE: Full-Time Fixed Term (37.5 hours/week; 3-year contract)**
**POSTING CLOSING DATE: March 8, 2024**
We are hiring a Manager for our Community Based Mental Health programs.
You will provide oversight for staff working in community based mental health services working with children, youth and families within community, home and office settings. You will provide strong clinical skills and demonstrated knowledge of culturally responsive mental health service delivery and engagement methods for either a portfolio focusing on youth ages 0 to18 years and their families and/or a varied portfolio served a range of developmental needs early childhood through transitioning adulthood.
**KEY RESPONSIBILITIES**:
- Participate in the visioning, creation and implementation of an integrated and accessible service across Lumenus, including various communities of practice;
- Provide supervisory oversight of staff, including day-to-day service delivery, professional development, and performance management, while maintaining the values and vision of Lumenus;
- Support staff in understanding clinical issues impacting clients with challenging needs, and the development of formulations which inform service direction;
- Ensure staff participate in the development and evaluation of accessible services for diverse children, youth and their families, while considering the social determinants of health and experiences of systemic oppression;
- Promote and strengthen collaborative service from an evidence informed (based), interdisciplinary, and outcome driven perspective;
- Provide direction and oversight of staff activities related to advocacy and system navigation;
- Ensure that services are delivered in a flexible and adaptive manner including the delivery of services in the client home, community, school, partner agencies, courts, etc.
- Work collaboratively with community partners in service delivery, and address community needs in order to build capacity;
- Respond to societal trends, client needs, and local community issues through the planning, development, implementation, and evaluation of effective services and outreach related to developmental concerns, mental health and substance use within a community capacity building and anti-racism/anti-oppression analysis and practice;
- Assume on-call/management coverage responsibilities as assigned.
**QUALIFICATIONS**:
- M.S.W. or Master’s Degree in a related field or equivalent combination of education and relevant experience;
- Minimum of 5 years of direct clinical service experience with strengths-based, family systems, anti-racism/anti-oppression, community capacity building and youth engagement analysis and practice.
- Experience providing supervision or leadership within a team.
- Experience in mental health/substance abuse, developmental service sector service provision (intake, assessment of needs, developing formulations, collaborative service planning, individual counselling, parent/family counselling, trauma informed care, groups, youth friendly outreach and educational presentations).
- Experience with engagement, support and service provision to children, youth, and their families in racialized communities;
- Demonstrated ability to provide services in both evidence informed family and individual therapies, service coordination and “non-traditional” approaches, and anti-racist, culturally appropriate, community-based ways which are responsive to the needs of youth and their families.
**KNOWLEDGE, SKILLS, AND ABILITIES**:
- Above-average verbal and written communication skills, including report writing, with the ability to communicate effectively with a range of professional and community partners.
- Strong team building and collaboration skills.
- A good understanding of anti-black-racism and anti-oppressive practice.
- Proficient in Microsoft Office Suite and client record software.
- Time management skills and ability to prioritize with competing deadlines.
***
**ADDITIONAL REQUIREMENTS**:
***
- Registration with the OCSWSSW or CRPO is required.
- Satisfactory clearance under the Vulnerable Sector Screening process.
- Flexibility to work in different locations as needed.
- Fluency in French or other second language relevant to community is advantageous.
***
We ask applicants to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.
Lumenus believes that immunization against COVID-19 is an individual and societal responsibility and that we must do everything possible to protect our clients, families, employees, students, volunteers and contractors against the spread
