Manager Business Development and Customer
4 weeks ago
If you are result oriented, have exceptional leadership, entrepreneurial and customer skills, and are eager to work in a position where you can positively impact the students' future, we would love to meet you
Mathnasium, located in South Surrey is hiring a Manager, Business Development and Customer Experience Management to join its team.
**Responsibilities**:
- Assist with sales responsibilities, including promptly responding to leads and successfully enrolling students
- Identifying opportunities for promoting the brand through networking/liasing with the local community
- Manging the customer (parent and student) exprience from the very first contact/interaction with the brand
- Provide exceptional customer service by building relationships with families and communicating student progress
- Support the Centre Director in administering student assessments and developing student learning plans
- Lead and coach team members to effectively deliver individualized instruction in a group setting
- Mentor and support employee development by providing on-the-job training to instructional staff
- Become proficient with digital educational materials and processes
- Support the maintenance of a safe and professional learning environment
- Assist with administrative tasks as needed
**Qualifications**:
- Undergraduate degree or higher
- Solid math skills up to algebra level
- Experience in sales, as well as customer relation management
- Experience in supervisory/leadership roles
- Ability to cultivate teamwork and balance education and sales responsibilities
- Excellent interpersonal and organizational skills
- Eagerness to learn and be trained
- Proficiency in computer skills
**Who We Are**:
Across North America and all over the world, Mathnasium Learning Centres are committed to teaching children math so that they understand it, master it, and love it.
Our world-class curriculum is built upon the Mathnasium Method— the result of decades of hands-on instruction and development — and has changed the lives of children since 2002.
**Why Work with Us**:
At Mathnasium of South Surrey, we’re passionate about both our students and our employees
We set ourselves apart by providing Assistantr Director's with:
- A rewarding leadership opportunity to transform the lives of 1st-12th grade students
- A fun, supportive, and encouraging work culture
- Opportunities for advancement
- Continuous training on education, sales, and management best practices
- All necessary curriculum and instructional tools
All applicants will be required to take a math literacy test to demonstrate math proficiency, provide work authorization, and pass a background check.
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