Dispatcher/customer Service
3 days ago
We are currently looking to hire a Dispatch Coordinator who will be responsible for dispatching daily deliveries that transport fright across North America, Pre-Planning, and Dispatching future loads based out of our Caledon office in Ontario.
**Responsibilities**:
- Plans and coordinates pickups/deliveries already entered into the system to ensure that they will be completed on time;
- Establishes proactive communication with drivers for better planning;
- Check the availability of drivers;
- Checks the availability of trucks and trailers;
- Make sure to take note in the system of all information relevant to pickups and deliveries;
- Adapts to changes in customer requests / makes last-minute changes (eg redirecting trips);
- Notify customers of problems, delays, and others.
- Performs related duties as assigned by the Operations Manager and General Manager.
- Willing to work on the weekend (Saturday or Sunday) for a few hours.
**_Desired Skills and Experience_**
- Strong computer skills, particularly with Microsoft Office.
- Previous logistics and customer experience is must
- Good time management with an ability to prioritize and multi-task.
- Knowledge of Fleet Manager Software is a must
**_Must have own vehicle to commute_**
Total Number of Hours: up to 45 Hrs. weekly
**Job Types**: Full-time, Permanent
**Salary**: $43,000.00-$52,000.00 per year
Schedule:
- 8 hour shift
**Experience**:
- Dispatchers: 1 year (preferred)
Work Location: One location
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