Dispatch Supervisor

4 months ago


Caledon, Canada AGI Transport Inc Full time

**Responsibilities**:

- Supervise the dispatch team.
- Ensure that all customer orders are processed in a timely manner.
- Monitor the performance of the dispatch team and take corrective action when necessary.
- Provide guidance and training to new and existing staff members.
- Maintain records of customer orders and ensure accuracy.
- Develop and implement strategies to improve customer service and efficiency.
- Manage customer complaints and inquiries in a professional manner.

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- dispatching: 3 years (preferred)

Work Location: In person


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