Dispatcher/customer Service Representative

4 days ago


Caledon, Canada AGI TRANSPORT INC. Full time

We are currently looking to hire a Dispatcher/Customer Service Representative who will be responsible for dispatching daily deliveries that transport freight across North America, Pre-Planning, and Dispatch future loads based out of our Caledon office in Ontario.

**Responsibilities**:

- Plans and coordinates pickups/deliveries already entered into the system to ensure that they will be completed on time;
- Establishes proactive communication with drivers for better planning;
- Check the availability of drivers;
- Checks the availability of trucks and trailers;
- Make sure to take note in the system of all information relevant to pickups and deliveries;
- Verification of the routes of each driver to plan departures and destinations
- Demonstrates respect and fairness in dealing with drivers
- Adapts to changes in customer requests / makes last-minute changes (eg redirecting trips);
- Revise its planning to take into account the unexpected having arisen
- Notify customers of problems, delays, and others.
- Performs related duties as assigned by the Operations Manager and General Manager.
- Willing to work on the weekend (Saturday or Sunday) for a few hours.

Desired Skills and Experience
- Strong computer skills, particularly with Microsoft Office.
- Previous logistics and customer experience a must
- Good time management with an ability to prioritize and multi-task.
- Knowledge of Fleet Manager Software is a must
- **Must have own vehicle to commute**_

Total Number of Hours: up to 45 Hrs. weekly

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$48,000.00 per year

Schedule:

- 8 hour shift

Work Location: In person



  • Caledon, Canada Walker Industries - Walker Environmental Group Full time

    **About Walker** Walker Industries, a fifth-generation, family-owned company founded in 1887, operates from its base in the Niagara Region with facilities across Canada and the United States. We employ more than 1,200 people in environmental waste management and recovery, renewable energy, paving and construction, aggregates, and emulsions...


  • Caledon, Canada Rapid Force Transport Full time

    Responsibilities: - Provide exceptional customer service to clients and customers - Answer incoming calls and respond to customer inquiries - Assist with tracking and delivery status updates - Collaborate with internal teams to ensure timely resolution of customer issues - Process and transmit information and instruction to co-ordinate the activities of...


  • Caledon, Canada NORTH EDGE LOGISTICS INC. Full time

    We are looking for individual with minimum of 1 yera experience as Dispatcher and Dispatcher Assistant full time and longer term. QUALIFICATIONS AND REQUIREMENTS: - Strong verbal and written english communicton skills - Proficient with the use of a computer, including but not limited to the use of Microsoft Office Software (outlook, Excel, Word, Power...

  • Dispatcher

    4 weeks ago


    Caledon, Canada First Student Shared Services Full time

    First for a reason First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily. At First Student, our Dispatchers...

  • Dispatcher

    1 week ago


    Caledon, Canada Karan 007 Transport inc Full time

    **Hiring Dispatch Supervisor ** Karan Transport is currently recruiting for a dispatcher who is looking for full-time work looking to start IMMEDIATELY with an excellent pay package Able to book trucks independently & plan routes, thorough understanding of dispatching software. Focus would be upon Inbound and outbound loads. Ability to cover up to 40...

  • Dispatcher

    3 weeks ago


    Caledon, Canada Rangi brothers logistics inc Full time

    Rangi Brothers Logistics is a Canada-based company that offers trucking, shipping, hauling, freight and logistics services to move cargo to its destination on-time and on-budget. Shipping to and from all 48 states in the US and coast to coast in Canada,Rangi Brothers Logistics has not failed to live up to its name boasting an industry best electronically...


  • Caledon, Canada HGC Full time

    We at HGC, Providing the best service possible one shipment at a time with reliable transportation solutions. People always need to eat; we want to be a part of the global food chain and provide our services to the best of our capabilities. Our Dispatchers are a key component in ensuring customer satisfaction **Job description**: - Coordinate and plan with...


  • Caledon, Canada Vizion Energie SAV. Full time

    Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love,...

  • Dispatcher

    1 week ago


    Caledon, Canada AGI TRANSPORT INC. Full time

    We are currently looking to hire a Dispatch Coordinator who will be responsible for dispatching daily deliveries that transport freight across North America, Pre-Planning, and Dispatching future loads based out of our Caledon office in Ontario. **Responsibilities**: - Plans and coordinates pickups/deliveries already entered into the system to ensure that...

  • Dispatch Supervisor

    4 weeks ago


    Caledon, Canada AGI Transport Inc Full time

    **Responsibilities**: - Supervise the dispatch team. - Ensure that all customer orders are processed in a timely manner. - Monitor the performance of the dispatch team and take corrective action when necessary. - Provide guidance and training to new and existing staff members. - Maintain records of customer orders and ensure accuracy. - Develop and...

  • Dispatcher

    3 weeks ago


    Caledon, Canada MHA Group Ltd Full time

    **Responsibilities**: - Book loads from Loadlink and DAT. - Communicate with drivers to ensure timely dispatch. - Monitor drivers and trucks to ensure compliance with DOT regulations and company policies. - Handle customer inquiries and complaints in a professional manner - Maintain accurate records of dispatch activities. - Maintain effective communication...

  • Dispatch Supervisor

    2 weeks ago


    Caledon, Ontario, Canada AGI Transport Inc Full time

    Responsibilities: Supervise the dispatch team. Ensure that all customer orders are processed in a timely manner. Monitor the performance of the dispatch team and take corrective action when necessary. Provide guidance and training to new and existing staff members. Maintain records of customer orders and ensure accuracy. Develop and implement strategies to...

  • Dispatcher

    4 weeks ago


    Caledon, Canada Atlantic Xpress Full time

    Hello, here at Atlantic Xpress, work in a professional environment as Dispatch. managing drivers and fleet, talking to customers and cater to their requirements. planning trips for smooth operation of the company. update the load board and track and trace equipment and the drivers. **Salary**: From $15.50 per hour **Benefits**: - On-site...


  • Caledon, Canada Dotcom Metals Full time

    Company Profile DotCom Metals Inc. As a dynamic leader in the metal sales and service industry, we offer tailored solutions with an unwavering commitment to quality and value for our clients. We supply ready to ship precut or mill lengths or order just what you need, custom cut to size. Position Our facility is searching for a Customer Service...

  • Dispatch Coordinator

    4 weeks ago


    Caledon, Canada AGI Transport Inc Full time

    We are currently looking to hire a Dispatch Coordinator who will be responsible for dispatching daily deliveries that transport fright across North America, Pre-Planning and Dispatching future loads based out of our Caledon office in Ontario. **Responsibilities**: - Plans and coordinates pickups/deliveries already entered into the system to ensure that...

  • Dispatch Coordinator

    4 weeks ago


    Caledon, Canada AGI Transport Inc Full time

    We are currently looking to hire a Dispatch Coordinator who will be responsible for dispatching daily deliveries that transport fright across North America, Pre-Planning and Dispatching future loads based out of our Caledon office in Ontario. **Responsibilities**: - Plans and coordinates pickups/deliveries already entered into the system to ensure that...


  • Caledon, Canada LCBO Full time

    Location Address: 16000 Airport Road, Caledon Salary / Pay: $17.85/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the...

  • Dispatcher

    1 week ago


    Caledon East, Canada First Student Canada Full time

    First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.At First Student, our Dispatchers are a...


  • Caledon, Canada Walker Industries Full time

    **About Walker** Walker Industries, a fifth-generation, family-owned company founded in 1887, operates from its base in the Niagara Region with facilities across Canada and the United States. We employ more than 1,200 people in environmental waste management and recovery, renewable energy, paving and construction, aggregates, and emulsions...

  • Dispatch Planner

    1 week ago


    Caledon, Canada AGI TRANSPORT INC. Full time

    '''Duties''' - Coordinate and schedule the movement of freight and shipments - Dispatch drivers on planned trips - Communicate with drivers and customers to ensure timely delivery - Utilize phone systems and other communication tools to relay information effectively - Analyze transportation data to optimize routes and minimize costs - Collaborate with 3PL...