Administrative Support

2 weeks ago

Toronto, Canada University Health Network Full time

CUPE JOB POSTING # 912034

**Position: Clinic Administrative Support-Clerk (2 positions)**
**Site: Toronto Western Hospital**
**Department: Cardiac Care and Heart Health**
**Reports To: Nurse Manager**
**Salary Range: $24.89 - $25.65 per hour (Start rate: $24.89 per hour in accordance with collective agreement requirements).**

**Hours: 37.5 Shifts: Days (08:30 am to 04:30 pm)**
**Status: Permanent Full-Time**

Transforming lives and communities through excellence in care, discovery, and learning...

At University Health Network, which consists of Toronto General, Toronto Western, Princess Margaret and Toronto Rehab hospitals, nothing is more important to us than our team of dedicated employees. UHN focuses on creating and maintaining a workplace of choice, where our people are recognized and valued. We focus on creating a workplace where people enjoy the challenge of their career, create, and engage in best practices and are treated with respect.

As a member of the Emergency Department, the principal responsibilities of the WARD CLERK include: performing patient admitting/registration function; performing patient administrative services; organizing and maintaining patient chDDDarts, electronic and paper information filing systems(s); performing reception responsibilities; performing unit administrative services; providing routine clerical support services; ensuring efficient operation of the unit, within scope of authority; performing cross-functional duties, as assigned and/or required; performing other duties consistent with the job classification, as assigned and/or required.

QUALIFICATIONS
- At minimum, completion of high school or recognized equivalent
- Completion of a post secondary secretarial arts program at the certificate level or recognized equivalent preferred
- Knowledge of medical terminology
- General knowledge of office practices, processes, and procedures
- Previous on-the-job word processing and spreadsheet experience
- Experience working in a fast-paced environment
- Experience working in a health care environment an asset
- Experience working in a Microsoft Office software environment an asset
- 1 year to less than 2 years practical and related experience and/or 3 months to less than 6 months on the job training
- Ability to work in a team environment
- Ability to handle difficult patients and/or situations
- Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance with UHN standards
- Exercise initiative and good judgment with ability to multi-task
- Compliance with confidentiality requirements under UHN Privacy Policy
- Effective organizational, interpersonal, and communication skills
- Knowledge of applicable legislative, UHN and/or departmental policies
- Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
- May be required to work at multiple areas as well as rotating shifts in emergency situations

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code

**POSTED DATE: January 12,2023, CLOSING DATE: January 19, 2023, by 3:00pm**

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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