Marketing Project Coordinator

2 weeks ago


Vancouver, Canada Rose Agency Inc. Full time

Rose Agency Inc. is a Vancouver communications agency with experience rooted in creative lifestyle brands, breathing new life into marketing for commercial, industrial and professional service industries.

We are looking for an account manager to join our team. We're looking for someone that enjoys the diversity of projects offered by multiple clients in an agency environment. If you have at least three years of experience in your career so far and are looking for a strong opportunity to grow into an infuential group with our company, get in touch

This position is all about organization, assisting our team of freelancers and staff to produce client work week in and week out. You'll be an integral member of our client calls to discuss work plans and disseminate information to the team.

**JOB DUTIES**
- Acts as a liaison between clients and internal agency production team.
- Communicates directly with clients to address day-to-day challenges and opportunities.
- Assists in developing (or has input into) client project/account management software.
- Maintains customer accounts: a) customer work is accurate b) customer deliverables are achieved c) customers receive services withing their budgeted hourly allocations d) customer needs are met.
- Assists the internal production team by providing project details and deadlines.
- Schedules and manages social media calendars for various accounts.
- Assists with copywriting and other creative tasks as assigned.
- Coordinates and executes general/miscellaneous requests in the daily running of customer accounts.
- Meets regularly with the managing director and other team members to discuss progress and explore new ways to improve business.
- Generates reports, as required, to communicate and/or analyze account details, business recommendations.

**COMPETENCIES**
- Demonstrates excellent and positive verbal communication and interpersonal skills to foster positive working relationships with: a) Co-workers and b) Clients.
- Adopts a structured and logical approach to managing customer accounts.
- Demonstrates excellent organizational and time management skills: a) Work is organized, follows an account management model; b) Work is completed on time.
- Focuses on Account management activities and goals that contribute to customer satisfaction, customer retention and overall business value.
- Is able to prioritize and meet competing deadlines, in a fast-paced work environment.
- Takes proactive steps in completing work, anticipates and addresses negative issues before they arise.
- Demonstrates teamwork by working collaboratively, supporting team members, willingly share information and work to resolve differences of opinions.
- Seeks and accepts constructive performance feedback.
- Takes initiative to enhance job related skills and seeks professional development opportunities that improve job performance.

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Vision care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Vancouver, BC

Expected start date: 2023-01-15


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