Outbound Call Centre Agent

2 days ago

Montréal, Canada Computershare Full time

**Location**: 100% Remote**

Canada

**We give you a world of potential**

Are you a customer service professional looking for your next role?

We have an exciting opportunity for someone to be a part of a team and contribute their talents as an Outbound Call Centre Agent. This position is for those that enjoy working remotely.

Founded in 1978, Computershare has become the world’s largest global transfer agent. We facilitate shareholder recordkeeping and communications. We are trend setters leading the way while keeping our employees engaged through skill building and growth opportunities.

If you are looking for a role with a company that is a global leader in stakeholder communications where you can truly help people, this is the position for you

**A role you will love**

The Outbound Call Centre Agent will be a fantastic resource to shareholders by connecting them to unknown assets through the reunification process. What does this really mean to you? This position will ensure adequate research has been undertaken to locate lost shareholders and is accountable for achieving revenue through research activities. The Outbound Call Centre Agent will then engage customers by making outbound calls to locate the lost shareholder and aid them in understanding the process to recover assets they may not know they have.

This is an exciting way for you to deliver unparalleled customer service while contributing your talents to a company that cares. If you enjoy working remotely and reside in Canada, you should consider working for Computershare. (BC and AB are not ideal due to time zone changes)

Some of your key responsibilities will include:

- Initiates outbound phone calls to validate leads
- Some Inbound calls
- Build relationships with institutional account holders
- Proactively conducts analysis and research on shareholder registration information to source viable leads to locate lost shareholders, or their beneficiaries, relatives, or heirs
- Provide high level assistance in the stock transfer process by offering advice and direction on legal requirements for participation and directions to available support resources
- Effectively and professionally resolve customer complaints
- Keep up to date on Client/Program specifics, business strategy changes, and legal updates

**What will you bring to the role?**

As you’ve probably gathered by now, we are looking for somebody with a real passion for helping people and will have the ability to bring resolutions to individuals while providing top-tier customer service to our clients. If this sounds like you, you’re looking in the right place for an exciting career filled with potential growth.

Other key skills required for the role include:

- Prove experience in an administratively high-volume environment
- Outbound call center experience (preferred)
- French Bilingual (preferred not required)

**A company to be proud of**

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential

**Rewards designed for you**

**Employee Share Plan**.** **Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

**Health and Wellbeing**. **Our health and wellbeing rewards can be tailored to support you and your family.

**Save for Your Future**. **We will support you along your retirement savings journey.

**Paid time away from work.** **Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

**Employee Discounts**.** **We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

**Extra Rewards.** **From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

**A diverse and inclusive place to work**

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethni

  • Bilingual Call Centre Agent

    5 days ago

    Montréal, Canada Size? Canada Full time

    **Department**: Customer Service **Location**: Montreal, Quebec **Workplace Type**: Remote **Job Type**: Full-time, Permanent **The Team**: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established...

  • Agent de Centre D'appel

    1 week ago

    Montréal, Canada Double Pizza Full time

    **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.** Double Pizza recherche des agents pour notre centre d'appel. Nous avons besoin des agents pour le shift de nuit (à partir de 16h), 3-5 shifts par semaine. 20-30 heures par semaine. Les agents travailleront à notre bureau, situé à Saint-Laurent, QC. **_Vaccination COVID-19 est...

  • Agent de Centre D'appel

    7 months ago

    Montréal, Canada Double Pizza Full time

    **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.** Double Pizza recherche des agents pour notre centre d'appel. Nous avons besoin des agents pour le shift de nuit et de jour. 20-30 heures par semaine. Les agents travailleront à notre bureau, situé à 1955 Ch. de la Cote de Liesse, Saint-Laurent, QC. _**Vaccination COVID-19 est...

  • Call Center Agent

    2 days ago

    Montréal, Canada Johnson Controls Full time

    The Call Center Agent - Bilingual is responsible for handling all incoming alarm signal activities and taking appropriate action per instruction. Including video surveillance and monitoring of security equipment on-site at military facilities. The associate will also make outbound calls in order to dispatch Police/Fire Departments regarding alarm activities...

  • Agent de Centre D'appel

    4 months ago

    Montréal, QC, Canada Double Pizza Full time

    **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.** Double Pizza recherche des agents pour notre centre d'appel. Nous avons besoin des agents pour le shift de nuit et de jour. 20-30 heures par semaine. Les agents travailleront à notre bureau, situé à 1955 Ch. de la Cote de Liesse, Saint-Laurent, QC. _**Vaccination COVID-19 est...

  • Call Center Agent

    1 week ago

    Montréal, Canada Johnson Controls Full time

    The Call Center Agent - Bilingual is responsible for handling all incoming alarm signal activities and taking appropriate action per instruction. Including video surveillance and monitoring of security equipment on-site at military facilities. The associate will also make outbound calls in order to dispatch Police/Fire Departments regarding alarm activities...

  • Call Centre Operator

    7 months ago

    Montréal, Canada Equinox Full time

    **Equinox Marketing Services** is a call centre located on Côte-de-Liesse in Montréal (QC). With more than 20 years of experience, the company is an industry leader in telecommunications, sales and customer service. We are currently seeking **FULL TIME English and / or **_Bilingual_** speaking Call Centre Agents** who are dedicated and committed to join...

  • Call Center Agent

    1 week ago

    Montréal, Canada Market Pulse Full time

    **Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

  • Call Center Agent

    7 months ago

    Montréal, Canada Market Pulse Full time

    **Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

  • Call Center Agent

    7 days ago

    Montréal, Canada Market Pulse Full time

    **Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

  • Call Center Agent

    6 days ago

    Montréal, Canada Ecole des Ponts Business School Full time

    **Job Details** The Call Center Agent - Bilingual is responsible for handling all incoming alarm signal activities and taking appropriate action per instruction. Including video surveillance and monitoring of security equipment on-site at military facilities. The associate will also make outbound calls in order to dispatch Police/Fire Departments regarding...

  • Call Centre Operator

    6 months ago

    Montréal, Canada Equinox Full time

    **Services Marketing Équinox **ont un centre d'appels situé sur la Côte-de-Liesse à Montréal (QC). Forte de plus de 20 ans d'expérience, l'entreprise est un leader de l'industrie des télécommunications, des ventes et du service client. Nous recherchons actuellement des agents de centre d'appels à TEMPS PLEIN dévoués et engagés pour rejoindre...

  • Superviseur de Centre D'appel/call Centre Supervisor

    7 months ago

    Montréal, Canada Double Pizza Full time

    _**Salaire à discuter. Salary to be discussed.**_ - **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.**_ Double Pizza est à la recherche d'un(e) Superviseur pour notre centre d'appel, pour temps plein, pour le shift de nuit. Vous travaillerais à notre bureau, situé à 1955 Ch. de la Côte de Liesse, Saint-Laurent, QC. Vous...

  • Collections Agent

    6 days ago

    Montréal, Canada RCN Call Center Services Full time

    We’re looking for an enthusiastic Customer service agent who believes in great customer support and is passionate, driven and eager to learn new things. You will be part of a team that take care of first-party collection accounts and loves challenges. With your detail-oriented approach to work, we know you will bring your ideas forward to improve the...

  • Call Centre Agent

    5 months ago

    Montréal, QC, Canada QuickJobs Full time

    Vision Overview: We are seeking for people who are motivated to do extra money was an agent. we have everything set up for you. i want serious people for this job only !! **Responsibilities**: 1- Earn a higher income 2-become closer 3- Serious people independence **Experience**: You need a minimum of 2 years experience to be part of my winning team. I...

  • Superviseur de Centre D'appel/call Centre Supervisor

    4 weeks ago

    Montréal, Canada Double Pizza Full time

    _**Salaire à discuter. Salary to be discussed.**_ - **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION. BILINGUE EST MANDATOIRE.**_ - **40 HEURES/SEMAINE, HORAIRE A DISCUTER (40 heures entre lundi-dimanche)**_ Double Pizza est à la recherche d'un(e) Superviseur pour notre centre d'appel, pour temps plein, pour le shift de nuit. Vous...

  • Superviseur de Centre D'appel/call Centre Supervisor

    6 days ago

    Montréal, Canada Double Pizza Full time

    _**Salaire à discuter. Salary to be discussed.**_ - **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.**_ Double Pizza est à la recherche d'un(e) Superviseur pour notre centre d'appel, pour temps plein, pour le shift de nuit. Vous travaillerais à notre bureau, situé à 1955 Ch. de la Côte de Liesse, Saint-Laurent, QC. Vous...

  • Superviseur de Centre D'appel/call Centre Supervisor

    3 months ago

    Montréal, QC, Canada Double Pizza Full time

    _**Salaire à discuter. Salary to be discussed.**_ - **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.**_ Double Pizza est à la recherche d'un(e) Superviseur pour notre centre d'appel, pour temps plein, pour le shift de nuit. Vous travaillerais à notre bureau, situé à 1955 Ch. de la Côte de Liesse, Saint-Laurent, QC. Vous...

  • Call Center Agent

    1 week ago

    Montréal, Canada Johnson Controls Full time

    The Call Center Agent - Bilingual is responsible for handling all incoming alarm signal activities and taking appropriate action per instruction. Including video surveillance and monitoring of security equipment on-site at military facilities. The associate will also make outbound calls in order to dispatch Police/Fire Departments regarding alarm activities...

  • Call Center Agent

    1 week ago

    Montréal, Canada Johnson Controls Full time

    The Call Center Agent - Bilingual is responsible for handling all incoming alarm signal activities and taking appropriate action per instruction. Including video surveillance and monitoring of security equipment on-site at military facilities. The associate will also make outbound calls in order to dispatch Police/Fire Departments regarding alarm activities...