Program Coordinator

2 weeks ago

Vancouver, Canada Canucks Autism Network Full time

**Position Type**:Full-Time
**Position Location**:Metro Vancouver - Hybrid (Work from Home/Office)
**Position Available**:Immediate

**Salary Range**: $50,000 - 60,000/year

**About Canucks Autism Network**
Canucks Autism Network (CAN) is a charitable organization dedicated to providing programs for individuals on the autism spectrum and their families, while promoting acceptance and inclusion through community engagement and training initiatives across BC. Our vision is for every individual on the autism spectrum to be understood, accepted, and supported in all community spaces.

**Position Purpose**
Reporting to the Senior Manager of Children’s Programs, the Program Coordinator oversees the planning, implementation, management, and evaluation of CAN programs in Metro Vancouver. They are responsible for identifying and fostering relationships with various community partners, advising on the strategic priorities and community needs in the area, representing CAN in the community when needed, and supporting the hiring, training, and supervision of program staff, among other various tasks.

**Key Responsibilities**:

- Program Development and Coordination_
- Oversee the day-to-day operations and activities of assigned sport and recreation programs, including program development, implementation, and evaluation.
- Coordinate with manager to identify area needs and make recommendations of program goals along with a corresponding annual budget to manage and monitor.
- Plan seasonal program schedules based on CAN’s budget and strategic priorities.
- Book and be the primary contact for facilities that host CAN programs.
- Visit programs to support staff, interact with members, and ensure quality control (support strategies, safety, etc.)
- Work closely with other departments to meet deadlines to provide program details for promotional material, program guides, annual reports, and social media posts.
- Assist with the planning, staffing, and execution of events related to assigned programs and facilities.
- Collaborate with other Coordinators and departments to evaluate programs seasonally to identify delivery gaps, program challenges, and curriculum needs.
- Maintain program records and develop policies and procedures to support positive and safe program delivery.
- Staff and Volunteer Management & Training_
- Supervise and provide leadership and support to CAN program staff and volunteers to ensure they are following CAN policies and procedures while delivering CAN programs to the highest standard.
- Determine the number of staff and volunteers needed for programs.
- Support HR to fill vacancies by conducting interviews and identifying high-performing staff with necessary experience, skills, and education.
- Support the Training department to ensure that mandatory training requirements are successfully completed by all staff seasonally.
- Deliver regular trainings to new and returning staff in support of the Training department.
- Act as primary contact and support for Onsite Supervisors; assist in navigating CAN processes, sensitive member conversations, and opportunities for mentorship and professional growth.
- Collaborate with HR department to manage staff performance issues and address concerns regarding policies, procedures, and expectations of program staff and volunteers.
- Support HR and Training departments to identify skill and knowledge gaps in staff and volunteers and make recommendations for training.
- Lead seasonal program staff placement process and determine staffing needs based on CAN program guidelines.
- Support Onsite Supervisors to provide support and performance feedback on a regular basis to program staff and volunteers.
- Community Partnerships & Training_
- Build and maintain community partnerships to support CAN programs.
- Be an ambassador for the organization by attending CAN programs and representing CAN at community events, as needed.
- Meet with community partners as needed to support program, events and experiences, and funding opportunities.
- Develop and maintain meaningful relationships with program partners, including facilities, like-minded organizations, government, donors, families, and program facilitators.
- Administration & Other Duties_
- Participate and represent CAN at major events.
- Contribute as a member of the CAN Team on additional projects or activities as required.
- Attend regular in-person and teleconference meetings including weekly check-in meetings with manager and other department leads, and bi-weekly all-staff meetings, as well as some annual in-person events in Vancouver.

**Education and Experience**
- Degree, diploma or certificate in a relevant discipline preferred (such as education, exercise science, recreation therapy, psychology, special education, kinesiology, and other similar fields)
- Previous experience in sport and recreation program coordination preferred
- Experience with supporting Autistic individuals and knowledge of behaviour suppo

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